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eFlorist UK Reviews Summary
The company exhibits a notably poor reputation among customers, with widespread dissatisfaction regarding product quality and customer service. Common complaints include the delivery of wilted or incorrect flower arrangements, significant delays, and inadequate support when issues arise. Many customers express frustration over the lack of communication and unresponsive customer service, often feeling dismissed or ignored. While a few positive experiences were noted, they are vastly outnumbered by negative feedback, indicating a pressing need for improvements in both product quality and customer relations to restore trust and satisfaction.
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My order arrived on time and my friend was very, very pleased with the beautiful flowers that were sent.
Thank you eFlorist UK.
I've sent these flowers to my daughter and several friends who have always been absolutely delighted. Not only are they beautiful on arrival, they stay beautiful up to 3 weeks, much longer than supermarket flowers.
I'm very happy this lovely bunch of Christmas flowers has arrived in such a short time. Especially taking into account I've ordered from the Netherlands. The flowers are of good quality and it made someone very happy! The website of eFlorist is easy to visit and work with. I would definitely recommend eFlorist to others.
I ordered three different sets of flowersto be delivered and they all arrived lovely and fresh. The recipients -My mum, My daughters mother in law and her Grandmother in law all loved them.
After a close in our neighbour group sent our close neighbour friends a bunch of flowers and chocolates to each. It was good to see them delivered one after the other. This brought the light back, thank you florist.
I have been using eFlorist for several years years and have been very happy. Lovely flowers, great service always. From Zimbabwe
I have used this service twice. The first order was good. The second order which was delivered today was bad when I received a photo and a thank you I was embarrassed. I had to apologize and tell my friend that it looked nothing like the picture on the web site. They were kind and said it was fine. I would give it a 2 star review but the 1st order was good. So a 3 is fair.
Our son & DIL live in UK and we are in Canada. Your service is excellent for us to pass our love and best wishes for the season. They were thrilled with your flower basket. Thankyou.
Great when things work, poor when they do not. Now we have to give fifty words to say how bad the site is. I put in two orders, one worked the other a disaster - happy Christmas became happy birthday and the card message was non existent. Buy from a local florist
Online ordering is easy, nice selection of flowers and gifts, delivery dates were good, price of flowers is competitive.
I ordered a Christmas bouquet for my mum and it was delivered less than 24 hours later. Beautiful flowers and reasonable prices.
Great company. Always young quality flowers and always on time. Value for money Highly recommend this company.
Dearest eFlorist, UK,
I live in the States in Los Angeles, and this was the first time I sent a Hamper to my dear, dear friend in the UK. She absolutely LOVED it! She said the wrapping was so, so beautiful and the contents were amazing. I just feel so grateful to now have a florist I can use through out the year to send her and her partner and family more gorgeous gifts. Thank you, thank you, thank you and Happy Holidays. May they be filled with warmth, laughter, JOY and most all LOVE!
Kindest regards,
Mischel
(:
Ordered a basket of flowers for a 50th birthday delivery late December, paid £35 plus delivery charge.
Flowers arrived in a box and were dishevelled and the arrangement was not the same as the picture advertised on the website. I contacted E- florist who said, flowers are as purchased, and did nothing regarding compensation. This was upsetting and disappointing, I have previously used E-florist several times without disappointment so this was a first, but as a result of poor customer experience I will not use them again.
Sending flowers to family in another country had always been problematic until I found your service! I'm in South Carolina, USA, and I send flowers to my sisters in York, England for birthdays and holidays. You make it so easy to order, your flowers are gorgeous, and they're always delivered in a timely manner. Thank you once again for helping me to say "Merry Christmas" with style!
Terrible don't use this company. Flowers looked like they'd been stolen from a grave. I was embarrassed to give these to my wife
Thank you again, always an efficient and professional service from E Florist UK, truly highly recommended for E-Service Virgins.
Send that gift to that special person or special group of people who have changed your life.
It took 5 minutes to order from searching for a bouquet to paying.
Will definitely order again.
Looking forward to my daughter receiving her flowers.
I have used eflorist a few times now and every time the recipient has been really pleased with their flowers. Always on time and good communication from the company regarding delivery etc
Free chocolates is also a bonus
The flowers was on last legs don't think they would last a day. Should of gone to supermarket they would have lasted a bit longer. This is very disappointing. From you
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members