website thubmnail of eFlorist UK
How would you rate eFlorist UK?
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Mexico
1 review
0 helpful votes
Follow Simon J.
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I have used this company online a few times, ordering from Spain to UK. Everyone has been really happy with tje delivery and quality of the bouquets, not to mention the chocs (they don't know they are free). So easy to order and excellent follow up messages.

Date of experience: February 9, 2022
GB
1 review
0 helpful votes
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I have just had a heartwarming call from my mother delighted with her birthday bunch. We have hardly seen each other since Covid started so getting this right means so much more just now.

Thanks eFlorist

Date of experience: January 23, 2022
GB
1 review
0 helpful votes
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I had used Eflorist before and been happy with it. This time, I paid for a large bunch of flowers, choosing according to the number of flowers in the photo on their website, and a smaller one was delivered. I contacted Eflorist about this, and they claimed the stem count on the picture I sent was correct, even though they could only see one side of the vase. They repeated twice that flowers were sent in bud, which I knew, and would not address the issue of the smaller number of flowers being sent. I will not use them again.

Date of experience: December 22, 2021
GB
1 review
0 helpful votes
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I have used eFlorist on four occasions this year and every time they are delivered when they say they will be, the flowers are beautiful, they last for two weeks and the card and chocolates are an absolute treat. The fact that deliveries are made on a Sunday is also wonderful... there is nothing better than getting flowers on your special day.
Thank you eFlorist...

Date of experience: October 13, 2021
GB
1 review
0 helpful votes
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Beautiful flowers! Disappointing courier!
January 10, 2022

First time using eflorist and i am satisfied with the quality of flowers but courier left the box by the front door, which means its on public display and on a busy road. Anyone could have picked it up. Also the box was soaked by rain however flowers weren't damage! Courier was DPD

Date of experience: January 10, 2022
GB
1 review
1 helpful vote
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DO NOT EVER BUY from these people. They are a complete joke. They dont answer emails or phone calls. I've waisted 50.00 on 100 roses for our wedding anniversary. I sent them pictures of the damaged box etc for two days straight. They then had the front to ask me what I thought of their customer services! I would strongly recommend not to bother as they dont answer any complaints and the phone number is always engaged. I should have known when a phone is constantly engaged there is a problem.
Alan from Roydon Diss Norfolk

Date of experience: September 21, 2023
GB
1 review
0 helpful votes
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Flower Delivery
February 1, 2022

I ordered some flowers for my sister who is quite poorly at the moment she thanked me for them but said they were wilting & sent me a photo, they don't look exactly like the flowers bunch I ordered but was more disappointed that they were wilting as soon as she had taken possession of them I have had flowers sent to me in the past through the post maybe not from this company & they have always seemed fresh & lasted a while. The most upsetting thing to me is that I got them to cheer my sister up as she is very ill & they have not lived up to their expectations

Date of experience: February 1, 2022
GB
1 review
0 helpful votes
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Christmas flower order
October 28, 2021

I have used e florist a few times now. The ordering process is straightforward, easy to follow and transparent. Previous orders have resulted in on time deliveries with good quality flowers and the recipients have commented that they have lasted several weeks. Up to now I am entirely satisfied with the service received.

Date of experience: October 28, 2021
GB
1 review
1 helpful vote
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Not overly impressed
February 16, 2022

I ordered flowers for my daughter on Valentines Day as I do every year.
The product number was DE20AYRMM13. Firstly, the flowers arrived around 20:15 hrs which seems extremely late. Secondly although the flowers were ok, the box they came in was completely trashed. Finally, the flowers should have come with some free chocolates as advertised, but there were none. I understand that Valentines Day is a particularly busy time, but unfortunately my expectations from you did not live up to your advertising. Unfortunately, I will not be using your service again.

Date of experience: February 16, 2022
GB
1 review
0 helpful votes
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Very happy
September 13, 2021

Easy site to navigate and order from. Beautiful flowers and arrangements at reasonable prices for most budgets. Very happy with delivery arrangements and good communication at each stage. Next time I wish to send flowers - I'll come here first.
Thankyou. Claire.

Date of experience: September 11, 2021
GB
1 review
0 helpful votes
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WoW Beautiful bouquet
August 1, 2021

My son and daughter in law have twice sent me this rose and lily bouquet when I was feeling low after a bereavement. The roses lasted so long, and the lilies filled the house with their perfume. I loved it so much I have sent this same bouquet to friends, and will choose it again in future, it`s beautiful. The nicest on the market and at an amazing price.

Date of experience: July 31, 2021
GB
1 review
0 helpful votes
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Beautiful flowers
November 8, 2021

I sent a bouquet of flowers for my wife's birthday and was over the moon with them.
They were delivered on time by a very polite man, the flowers themselves were beautiful and she got free chocolates. Thank you very much

Date of experience: November 7, 2021
GB
1 review
0 helpful votes
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Highly Recommended
October 28, 2021

Ordered flowers for same day delivery, really good choice of flowers and great quality. My girlfriend absolutely loves them and they were delivered very quickly. If you want good quality flowers and quick delivery then I would definitely recommend.

Date of experience: October 28, 2021
GB
1 review
0 helpful votes
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Excellent
October 18, 2021

Ordered flowers for my partner to arrive before our return from a weekend away and they were here prior to our return.
They looked amazing and I was well informed so I could follow the process of the delivery!

Date of experience: October 18, 2021
GB
1 review
0 helpful votes
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100% recommended
January 12, 2022

So this was the first time I ever ordered from this company.
Everything was perfect, the next day delivery, the flowers, the price was unbeatable.
I will definitely use them again for all my flower deliveries.
Plus for the price I even got chocolates thrown in and it was so much cheaper I found than other flower delivery agencies.

Date of experience: January 12, 2022
GB
1 review
0 helpful votes
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Brought some flowers for my mum and sister and they were delivered in great time and I have seen photos and the flowers looked great. Website is very easy to use and to purchase multiple time to different locations was also very easy. I will certainly be using this site again

Date of experience: September 12, 2022
GB
1 review
0 helpful votes
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Flowers and chocolates were a lovely surprise for my girlfriend but unfortunately the card with my personalised message didn't arrive with them which was a real disappointment as it would have meant alot to her and myself. Not worth £30.00

Date of experience: February 14, 2022
New Jersey
1 review
0 helpful votes
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Good/ Not so good
December 24, 2021

I have used this service twice. The first order was good. The second order which was delivered today was bad when I received a photo and a thank you I was embarrassed. I had to apologize and tell my friend that it looked nothing like the picture on the web site. They were kind and said it was fine. I would give it a 2 star review but the 1st order was good. So a 3 is fair.

Date of experience: December 22, 2021
GB
1 review
11 helpful votes
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I honestly do not know how this website still has business. They cannot guarantee the delivery date, even though you get to pick one. This misses the purpose of a flower delivery service. Also flowers are delivered through Royal Mail (?)

They are one of the cheapest flowers services, which is why I decided to go for them, but it wasn't worth it at all, as it has ruined the surprise of my girlfriends's first day at work. I cannot take that back. Please do yourself a favor and do not EVER use this company. Pay the £5 - £10 more and go for something else. Trust me on this.

Date of experience: February 2, 2018
GB
1 review
0 helpful votes
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Service
December 15, 2021

I have used this flower delivery several times. It is easy to order. Flowers are good. Only once the flowers were delivered on the wrong day. But we're rectified straight away with another delivery on the correct day with no charge. I am continuing to use as I am happy with their service

Date of experience: December 14, 2021

Overview

eFlorist UK has a rating of 2.4 stars from 2,123 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eFlorist UK most frequently mention customer service, day delivery and large bouquet. eFlorist UK ranks 3rd among Flower Delivery sites.

service
1,245
value
1,236
shipping
1,170
returns
323
quality
1,136
+563