eFlorist UKReviews 2,126

Excellent service, prompt food n time, beautiful flowers, above and beyond my expectations, thanks……

Bouquet on the website looked lovely - what came weren't enough fliers to fill a pint glass. Complaint dismissed entirely. Spend your money at a real florist / small business. £30 should buy you more than a few stems. Avoid at all costs!

I ordered a bouquet of flowers for my friends birthday, which arrived a day late, this was disappointing and spoilt the surprise. There was no communication from eFlorists letting me know. Trying to contact them proved difficult. No phone number, only email, which they responded to a day later. In their response they said it had been delivered, there was no apology or good will gesture offered. Only after another email spelling this out did they offer a refund of the service charge, which I think is the delivery charge. On this basis and because they are not easy to contact I will NOT use again or recommend.

Poor Quality - Nothing Like Advertised Images Online!

The flowers were miles away from the representation of a "Large" bouquet that I paid in excess of £50 for. They were quite bare, dull and offered less value than even the advertised standard bouquet! I honestly felt I could have done a better job myself buying a couple of bunches from a budget supermarket at a fraction of the price!

I was charged a service fee of £7.99, whilst on the website it states £5.99. Again misleading. I know the florist may be more at fault for the quality of the flowers delivered; but E-Florist are ultimately responsible for managing the expectations of customers online.

I wont be using nor recommending their service again!

Delivered on time. Got what I ordered, some blooms were slightly damaged, but since being put on a grave found to be no problem.

I have been using Eflorist for a couple of years now and have always been very happy with the results. Only two of the recipients live locally so theirs are the only ones I have seen myself, but everyone else has been highly delighted. For my last birthday I received several lots of flowers from different people using different suppliers, only one was from Eflorist so I could see for myself how they were delivered, how long they lasted and what they looked like etc. They ones from Eflorist stood out by miles better than any of the others. I shall continue to use Eflorist, and recommend them to anyone considering sending flowers.

Beautiful flowers and great delivery service, with regular updated information! Flowers arrived on time and in excellent condition!

A beautifully presented bouquet arrived, as a special gift to brighten the day of my elderly mother...recovering
After a hospital stay...
She was thrilled with her surprise, and it was a wonderful gift to give, and be given...cannot thank
Eflorist enough for closing the miles between my Mum and I, and giving her something precious to smile about...I am eternally grateful...

I ordered flowers from this company on November 24th for delivery Wednesday 30th. They were for a friends birthday, today is December 1st 6pm and still no flowers. If not received tomorrow, i will be calling my bank to cancel payment. Very very upsetting. Should of read reveiws 1st before i bought

This is the 3rd time of using eflorist and I'll be using them again for sure.
The website is easy to use and navigate.
There's a beautiful choice of flowers and gifts, the free chocolate offers are brilliant.
My friends/ family have been really pleased with their delivery and the flowers have lasted well.
So pleased that I found this site!
Many thanks.

Was emailed to say I will receive tracking information by 11am. Never recevied and I haven't heard from the recipient either after we seperated 4 weeks ago. So don't know if the flowers arrived. Dont know any company in the world who does not provide tracking information for online purchases

Great flowers, delivered when requested. We were able to track the delivery all the way to our door.
Clear and easy to use website too.

Ordered the Rose and Lily bouquet for my mums birthday and she was over the moon with them! Top quality flowers that looked amazing. The free chocolates were a nice touch too!

I completely missed my nieces 16th birthday! Never send flowers, online or otherwise, but seemed right thing to do. Picked eFlorist because of other reviews. And wow, did they deliver! Lovely flowers, chocolates, good price, great quality, delivered at time promised, by carrier who left them in a sensible place as no-one in ( they weren't expecting delivery). No fuss no hassle, happy purchaser and very happy recipient - whats not to like! I will be using eFlorist again, and have already told 2 friends about them

The second star is solely for the fact that my order did get delivered. It was originally scheduled to be delivered on a Tuesday. Almost immediately I was told it would be late, after *paying* for a Tuesday delivery, mind you. Wednesday I was told it was out for delivery. Then that it was instead being delivered Thursday. Then that it was out for delivery Wednesday, then the delivery time was changed several times. It was finally delivered at 9:30 at night.
I'll be using a different company from now on.

Greta service, no complaints! Lovely flowers, delivery was on time… Thank you! Thank you! Thank you!

I was extremely disappointed with the service received. The flowers were delivered the wrong postcode and I was unable to arrange redelivery - I ended up having to collect the flowers myself from a DPD pickup point and arrange redelivery with a different courier (so having to pay an additional delivery fee) - whether they will be alive by the time they finally arrive I don't know.

Attitude of customer service was to offer no assistance and just quote t&cs at me. Very unhelpful

I will NEVER use this company again.

Order some flowers for my step daughter as she just had a baby didn't receive them till after 2pm when said would be 11.30am also the flowers where basically a punch of flowers a could of got from Asda for £8! So disappointed a order "motherly love" £35 for flowers Asda have better for £8!