Overview
eDreams has a rating of 4 stars from 11,094 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eDreams most frequently mention good experience, flight ticket and next time. eDreams ranks 1st among Travel Deals sites.
Awesome! Received confirmation in time and with follow up support communication.
Saved money! Easy booking process relieving any stress for my family trip.
Got a good deal. Have been using it for sometime now and always the deals are better.
Question on Prime involvement -can I cancel the subscription? How to cancel?
Good, they we really easy to use on my iphone, thank you very much
Great experience, I will definitely use this service again.
All went well as expected and Fly Nas was quick to get in touch
Very positive and satisfying. I're received my travel documents immediately.
Easy to book travel. The best agency! Did already few bookings and everything is good.
Very easy to use no hidden charges best value I would highly recommend
Very good application easy to get in and fast enough for reservation
Very easy from getting destination to boarding pass, absolutely perfect
Was straightforward and easy to understand with a decent discount
I had an excellent experience with eDreams. Everything was clear
It was quite easy to book with all details available in a click
Had a great experience got all the information i needed
https://www.edreams.com/travel/support-area/
Sign up for Prime deals:
https://www.edreams.com/prime/
eDreams ODIGEO is one of the world’s largest online travel companies and one of the largest e-commerce businesses in Europe. The business is the largest flight retailer globally, excluding China, and the largest in Europe. Under its four leading online travel agency brands – eDreams, GO Voyages, Opodo, Travellink, and the metasearch engine Liligo – it serves more than 20 million customers per year across 44 markets. Listed on the Spanish Stock Market, eDreams ODIGEO works with over 700 airlines and +2.1 million hotels. The business conceptualised Prime, the first subscription product in the travel sector which has attracted millions of members since launching in 2017. The brand offers the best quality products and the widest choice of regular flights, low-cost airlines, hotels, dynamic packages, cruises, car rental services and travel insurance products to make travel easier, more accessible, and better value for consumers across the globe.
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- Madrid, Madrid, Spain
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Arshia,
We are truly sorry that your experience with customer service was less than ideal.
The way the interaction was handled does not align with our quality standards, which is something we take seriously.
We reviewed your case to verify that quality was otherwise met and assure you that your request is in progress and being properly handled.
As soon as we have an answer, we will notify you by email at the address used to make your purchase.
We appreciate your patience and understanding during this time.
Sincerely,
Aniket
Customer Care Team