Edgenuity

I am a teacher who has used this program in class. I have had complaints about all the glitches that have happened. I've heard things from losing progress when using a different device, all the way to it auto submitting quizzes if you close the computer with an unfinished quiz. I feel like this doesn't even help any students. My students have said they haven't learned anything on this platform, and that it's the most boring website ever.

I am a teacher and what would have taken me less than 30 seconds to fix took over 3 months. Just needed the misleading wording of a test question to be fixed. Submitted ticket 11/13 and was fixed on 2/18. In between just messages saying we apologize for the delay and are reviewing the submission. If it takes that long that tells you the volume of issues far outweighs their staff to fix them. It's the most counterproductive system for teachers not to be able to edit content once they create their own copy of the course. Also, the most time-consuming platform for grading and entering grades.

So basically i used edgenuity to do my entire junior year and it was the worst experience i've ever had with any kind of education website. The pre-recorded teachers gave me nightmares, 90% of the information can be found copied and pasted on the internet. I did not learn a single thing.

Worst learning program ever! I would know because I've been doing this crap for months. The worst part is that once you've agreed to do edgenuity, you've already agreed for the WHOLE school year! It's WAY too easy to get behind, and I've just had the worst experience with it. If it would let me, I would give edgenuity 0 stars. I'm sick of it.

What a waste of this this is! I wonder how much time was spent creating such stupid model of studying!
It confuses the child, takes their love of learning away.
Words do not make sense, problems don't add up and a robot voice is just the last thing u need!

Although it took weeks to get a response at the beginning of the fall 2020 semester, customer service did improve although you have to leave your number and wait for a call back. But the teaching aspect is not as good as it could be. Our daughter had a wonderful English teacher who was actually the best resource on figuring out how Edgenuity works (since customer service wasn't responding and our school had no clue) but all of a sudden with no explanation my daughter had a new teacher. I finally found out that they pulled the great teacher (Mr. Jones - real name) because he didn't live in the same state as we do. They need to clone him. We're still trying to get the final grade for one of her classes; I do not think the teacher bothered to review the 6 pending submissions and just gave the grade without those assignments added but I cannot get a response from her and Edgenuity directs you to contact the teacher.

Yes they always get back to me with an explanation about why the question makes absolutely no sense do either to a faulty diagram or activity instructions that require the students to discuss some thing with other students, which obviously is impossible on independent study. Unfortunately the fact that it takes 2 to 3 weeks to get this answer means that I end up having to find a quick fix myself. And then I can't even submit this review without submitting a proof of purchase?! I'm a certificated teacher doing this with my district, and I have no clue what proof of purchase even means.

My issue, which was resolved fairly quickly, is that the names of 23 students showed up on my dashboard with the notification I needed to review their work before they could proceed. They are not my students, so I had no idea why this notification was there. Took some back and forth emails to say that I should ignore the notifications but there was nothing they, or I, could do to get rid of the notification. Not really a solution. Kind of like driving with the check engine light on. Tough to ignore. Other issue I'm having, and I still have not heard back or had it resolved, is that I cannot get into my Course Structures. Keep getting some kind of 503 or something Failure Notification. Have sent in 2 tickets on that one. Overall just a very difficult platform to work in from a teacher's point of view.

This system is lazily designed and generally unhelpful for me as a teacher.

It looks as if no work has been done since it was initially constructed.
One of the huge holes that I found right away was in communication. The system does not let you easily send a message to several select students or communicate in the system with parent email addresses.

I send a message about this to the company and got this as a prize for my patience:
++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Thank you for reaching out to our customer success team. We strive to always provide an excellent experience for all of our customers, and we'd like to hear about your recent interaction. Would you take a minute to post a review on SiteJabber?

Your feedback helps us improve, so we appreciate your assistance!
+++++++++++++++++++++++++++++++++++++++++++++++++=

I have never read such nonsense from anyone not in a political position.
Either fix the product or tell us you won't.

T in OK

Edgenuity is an excellent program that provides well-planned and rigorous content for students. I am highly appreciative of the outstanding support team that always ensures that everything we need is just an email/chat/call away. The only reason I did not give 5 stars is because there are a few technological items that can be upgraded to enhance administrative user friendliness. However, what I also appreciate about Edgenuity is that they are responsive to feedback. So, I anticipate that sooner than later, they'll make some of the recommended updates to create a greater ease of use.

The school that set my son up on this had no idea. What she was doing. He's trying to do classes he hasn't yet learned and the classes are 2 grades above his. There are no textbook to refer to and lessons are not explained well. I contacted his teacher where he was attending but she was no help and said they didn't have any teachers to help. This should be taken down as it's not a teaching site for things not yet learned elsewhere. I'm out a lot of money purchasing many books which help with nothing.

Two words to describe this: Long and Complicating. About 15 lessons every day worth of like 10 minutes of complicated explanation each lesson. Our district assigned a diagnostic test and this platform gave us 132 questions. I heard if you're on your computer and you log out of your computer while one the test, your test gets locked. I don't know if that's true or not. Stick to Freckle, I Ready, Prodigy, or what I do: Search the answers. Any other website than this. Goodbye.

It teaches in the absolute most boring way. I'm medicated for ADD and it is so uninteresting and poorly done that I can't even focus on it. The mics they use are so cheap they randomly decide to go from screaming at you to barely being able to hear them. I cannot explain how angry this program makes me.

This was the platform offered to the virtual learning students where my 7 year old attends school. After hours of frustration and wasted time, my son hit the nail on the head when he said, "learning isn't supposed to be like this."
I improvised moment to moment and was able to offer my child so much more that this farcical platform. That should be no surprise since I am genuinely invested in my son's intellectual curiosity and not trying to make a financial gain at the expense of trusting parents and teachers.

My family was unfortunately forced to start school with this platform at the Queen Creek Arizona Unified School District. It was the worst experience and had our child in tears both days. It's not user friendly. No thought was put into instruction. Parents were not sent supplies you need available to complete projects. It's a same this is what we think children deserve in our society. We switched after two days back to teacher led online school at the elementary and it's amazing. It almost seems like the school district picked the worst platform they could find to force parents to quit! Sad!

While Edgenuity's middle school curriculum is accessible and aligns with educational standards, it disappoints in crucial areas. The platform lacks interactivity and adaptability, and it doesn't incorporate real-world applications to engage students. Additionally, assessments do not align with lesson content and appear to be designed without a solid understanding of outcomes-based learning. Even with external tutoring, this curriculum has resulted in family stress and student demoralization. Edgenuity needs a comprehensive reevaluation to better serve student and family needs.