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I bought checks. The charge was $14.95. It wasn't until months later that I discovered that Bradford Exchange was charging me that same amount every month. I called and they said that when I purchased the checks I agreed to a monthly charge of $14.95 for some bogus "Bradford Checks Rewards." I informed the agent that I certainly did not knowingly agree to such a thing. She immediately reversed the 6 months worth of charges. Shame on me for not catching the charrge to my Discover card. It appears as "TBE BRADCHECKSREWARD" if you want to search your credit card statements to see if they've done the same to you.
Although it took weeks to get a response at the beginning of the fall 2020 semester, customer service did improve although you have to leave your number and wait for a call back. But the teaching aspect is not as good as it could be. Our daughter had a wonderful English teacher who was actually the best resource on figuring out how Edgenuity works (since customer service wasn't responding and our school had no clue) but all of a sudden with no explanation my daughter had a new teacher. I finally found out that they pulled the great teacher (Mr. Jones - real name) because he didn't live in the same state as we do. They need to clone him. We're still trying to get the final grade for one of her classes; I do not think the teacher bothered to review the 6 pending submissions and just gave the grade without those assignments added but I cannot get a response from her and Edgenuity directs you to contact the teacher.
If you need any type of assistance from Edgenuity, forget asking via their customer service route. They do not respond. If you're lucky, one of your child's 6 teachers may respond to your email and help you. That's what thankfully helped us out. For something as critically important as your child's high school education (and grades for college applications) you would rightfully expect the platform provider to respond within a timely manner to a request for assistance. My student who had an A- avergage in the brick and mortar school is currently getting Cs, Ds and Fs due to the demanding time frame (she's at 25%-35% completion and "actual" should be 50%) but for the curriculum she has covered she says she feels she is learning more than what the teachers at school taught. It's a shame her GPA will not reflect it. (This is an issue for the local school board.)
We bought modern kitchen lights and receive many compliments on them. We then bought two wall sconces that were advertised as copper but were actually a brown color. We installed one to see if it looked any better with a bulb in it. (It did not.) We were first told we could not return the light that had been installed due to liability concerns even though we did not cut any wires. It was very frustrating to have been honest about the installation and then told we were out of luck. After several exchanges, they resolved the matter to our satisfaction.
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I went to order checks on line, the first page told me my checks would cost $3.50 per pkg. I...
