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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Ukraine
1 review
0 helpful votes
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Ordered a rental in the United Kingdom car Fiat 500. Prices are pleased with the eye, everything is reliable. The machine is in excellent condition, a special thank you deserved advice and quick execution.

Date of experience: June 9, 2019
GB
1 review
2 helpful votes
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Wouldn't recommend
June 7, 2019

I booked via economy bookings and was running late. The car hire is called Alamo in Bordeaux and its one of the worst. I was told to come next morning instead but different staff refused me when I went to pick up the car next morning claiming didn't know who told me. They insisted economy bookings needed to modify the booking to that day but economy bookings said they can't help, they can't do anything. When I asked for a manager, I was told no one is available. Avoid this company. I clamed money back from my credit card but they should pay more to cover my new car rental.

Date of experience: June 7, 2019
Kazakhstan
1 review
0 helpful votes
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Great service!
June 9, 2019

I like everything. This service allows you to rent any car to your taste. You are super! I recommend this service.

Date of experience: June 7, 2019
RU
1 review
0 helpful votes
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The person at the rental desk was very courteous and knowledgeable and had us walking to the car pick up area in 5 or 6 minutes; once we got to the car it was about 2 minutes and we drove off!

Date of experience: June 7, 2019
Czechia
1 review
0 helpful votes
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My older sister lives in Latvia, I come to visit them several times a year. Upon arrival in this beautiful country I use the services of this service, I already have experience of cooperation with this company. Acceptable prices. Polite manager Linda, treats me like the best friend and always gives a car in excellent condition. Their cars have never failed me during my stay in Latvia.

Date of experience: June 7, 2019
RU
1 review
0 helpful votes
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Exactly super
June 9, 2019

I've rented a lot of cars but rarely do I make a note to myself to personally thank individual employees by name. The two I noted at Thrifty New Orleans Airport are Delfina at the desk and Stephfon in the car return area. There were some aggravations but their pleasantness good cheer and helpful natures made all the difference in my decision to rent from Thrifty again

Date of experience: June 7, 2019
Belarus
1 review
1 helpful vote
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EconomyBookings
June 8, 2019

The best rental and the best cars that I rented for all my time. I will constantly rent cars here! I thought I was renting and I'm going to fall in love, it turned out to be wrong. The car was in perfect condition, everything was clean and the smell was pleasant.

Date of experience: June 7, 2019
RU
1 review
0 helpful votes
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Overall great
June 8, 2019

When I returned the car my luggage was heavy. Anthony offered to drive me to the terminal so I would not have to struggle getting my bags on/off the shuttle bus to the terminal. It was wonderful. He took my bags inside too. Top notch service. Hopefully my deposit will be refunded correctly and promptly. If all goes well I would raise my overall impression rating to a 10

Date of experience: June 7, 2019
Ukraine
1 review
0 helpful votes
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Cool
June 8, 2019

Antes de reservar estuve revisando muchos comentarios y habГan buenos y malos pero por el precio y tamaГ±o de la van me arriesgue a rentar con ellos y la verdad una experiencia excelente el personal en oficina muy atento inclusive llamaron a alguien de sus compaГ±eros que habla espaГ±ol para que nos ayudara a traducir lo que no entendГamos nos trataron de maravilla y la unidad impecable

Date of experience: June 7, 2019
RU
1 review
0 helpful votes
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Price good=)
June 8, 2019

Best price I could find for a compact car(Nissan Versa) $70 total for 3 days. Booked the car at the BWI airport & took shuttle to rental facility & picked my car. It was a wonderful experience. Thank you Economybookings for your outstanding work. This is the 2nd time I used you this year and you have the best price. You are my number one choice when I look for rental car. Keep up the good work

Date of experience: June 6, 2019
RU
1 review
1 helpful vote
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I like it
June 8, 2019

Over experience was very positive; easy and quick. Rental company was on board with my reservation and supplied a great vehicle. I would recommend and rent again through economy booking in the future

Date of experience: June 6, 2019
Ukraine
1 review
0 helpful votes
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I was very worried about renting a car, but fortunately, everything was organized quickly, simply and easily. The service helped to understand all the details, everything is very polite. The car was almost new, payment surprised and pleased. I will appeal only to you.

Date of experience: June 6, 2019
Belarus
1 review
0 helpful votes
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Hello. Linda's good at interviewing, helped me with my rent very quickly. It is a pleasure to work with a qualified employee. Thank you for such hard work.

Date of experience: June 6, 2019
RU
1 review
0 helpful votes
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Very easy
June 7, 2019

Very easy to book online. Easy to contact on-line as well as on the phone. Very nice customer representative. Car was driving perfect. No problem durning the 10 days rental. Good price for the car. Easy pick up and drop off at the airport

Date of experience: June 6, 2019
Latvia
2 reviews
3 helpful votes
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5 stars
June 6, 2019

It's been a long time since I rented a car and they were great. Will rent again from them. Rented online and easy to pick up car next morning. Car was clean and full of gas. Only used it for a one day trip

Date of experience: June 6, 2019
RU
1 review
2 helpful votes
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Fabulous service
June 6, 2019

Linda helped me with my rental and was extremely kind. She made small talk and appeared friendly. She answered all my questions and was very skilled at her job

Date of experience: June 6, 2019
RU
1 review
1 helpful vote
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Машина новая ******* км пробег в отличном состоянии. Даже омывательный бачок полный был. Оформление быстрое; парковка рядом с аэропортом; выезд-заезд удобный ( не московские аэропорты). Цена вопроса демократичная. ~ 1500руб в сутки. Проезд по платным дорогам включён в аренду

Date of experience: June 6, 2019
Illinois
1 review
1 helpful vote
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I was really hesitant and even called Thrifty after my booking to make sure I really had a reservation. Everything went smoothly on economybookings.com, but Thrifty was a pain.

Date of experience: June 5, 2019
Hungary
1 review
0 helpful votes
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Highly recommend. They took the car for rent in Budapest for 4 days. Booked it for a month without prepayments. The car filed in perfect condition, new

Date of experience: June 5, 2019
RU
1 review
0 helpful votes
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I was very worried about renting a car, But, fortunately, everything was arranged quickly, simply and easily. The guys helped to understand all the details and details, all very polite and friendly. The car was almost new, payment surprised and pleased. I will address only there.

Date of experience: June 5, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299