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EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.
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Ordered a rental in the United Kingdom car Fiat 500. Prices are pleased with the eye, everything is reliable. The machine is in excellent condition, a special thank you deserved advice and quick execution.
I booked via economy bookings and was running late. The car hire is called Alamo in Bordeaux and its one of the worst. I was told to come next morning instead but different staff refused me when I went to pick up the car next morning claiming didn't know who told me. They insisted economy bookings needed to modify the booking to that day but economy bookings said they can't help, they can't do anything. When I asked for a manager, I was told no one is available. Avoid this company. I clamed money back from my credit card but they should pay more to cover my new car rental.
I like everything. This service allows you to rent any car to your taste. You are super! I recommend this service.
The person at the rental desk was very courteous and knowledgeable and had us walking to the car pick up area in 5 or 6 minutes; once we got to the car it was about 2 minutes and we drove off!
My older sister lives in Latvia, I come to visit them several times a year. Upon arrival in this beautiful country I use the services of this service, I already have experience of cooperation with this company. Acceptable prices. Polite manager Linda, treats me like the best friend and always gives a car in excellent condition. Their cars have never failed me during my stay in Latvia.
I've rented a lot of cars but rarely do I make a note to myself to personally thank individual employees by name. The two I noted at Thrifty New Orleans Airport are Delfina at the desk and Stephfon in the car return area. There were some aggravations but their pleasantness good cheer and helpful natures made all the difference in my decision to rent from Thrifty again
The best rental and the best cars that I rented for all my time. I will constantly rent cars here! I thought I was renting and I'm going to fall in love, it turned out to be wrong. The car was in perfect condition, everything was clean and the smell was pleasant.
When I returned the car my luggage was heavy. Anthony offered to drive me to the terminal so I would not have to struggle getting my bags on/off the shuttle bus to the terminal. It was wonderful. He took my bags inside too. Top notch service. Hopefully my deposit will be refunded correctly and promptly. If all goes well I would raise my overall impression rating to a 10
Antes de reservar estuve revisando muchos comentarios y habГan buenos y malos pero por el precio y tamaГ±o de la van me arriesgue a rentar con ellos y la verdad una experiencia excelente el personal en oficina muy atento inclusive llamaron a alguien de sus compaГ±eros que habla espaГ±ol para que nos ayudara a traducir lo que no entendГamos nos trataron de maravilla y la unidad impecable
Best price I could find for a compact car(Nissan Versa) $70 total for 3 days. Booked the car at the BWI airport & took shuttle to rental facility & picked my car. It was a wonderful experience. Thank you Economybookings for your outstanding work. This is the 2nd time I used you this year and you have the best price. You are my number one choice when I look for rental car. Keep up the good work
Over experience was very positive; easy and quick. Rental company was on board with my reservation and supplied a great vehicle. I would recommend and rent again through economy booking in the future
I was very worried about renting a car, but fortunately, everything was organized quickly, simply and easily. The service helped to understand all the details, everything is very polite. The car was almost new, payment surprised and pleased. I will appeal only to you.
Hello. Linda's good at interviewing, helped me with my rent very quickly. It is a pleasure to work with a qualified employee. Thank you for such hard work.
Very easy to book online. Easy to contact on-line as well as on the phone. Very nice customer representative. Car was driving perfect. No problem durning the 10 days rental. Good price for the car. Easy pick up and drop off at the airport
It's been a long time since I rented a car and they were great. Will rent again from them. Rented online and easy to pick up car next morning. Car was clean and full of gas. Only used it for a one day trip
Linda helped me with my rental and was extremely kind. She made small talk and appeared friendly. She answered all my questions and was very skilled at her job
Машина новая ******* км пробег в отличном состоянии. Даже омывательный бачок полный был. Оформление быстрое; парковка рядом с аэропортом; выезд-заезд удобный ( не московские аэропорты). Цена вопроса демократичная. ~ 1500руб в сутки. Проезд по платным дорогам включён в аренду
I was really hesitant and even called Thrifty after my booking to make sure I really had a reservation. Everything went smoothly on economybookings.com, but Thrifty was a pain.
Highly recommend. They took the car for rent in Budapest for 4 days. Booked it for a month without prepayments. The car filed in perfect condition, new
I was very worried about renting a car, But, fortunately, everything was arranged quickly, simply and easily. The guys helped to understand all the details and details, all very polite and friendly. The car was almost new, payment surprised and pleased. I will address only there.
Answer: They do not just delay. When something goes wrong, they never intend to make good ony any of their promises: they do not call or write back, they do not follow up, and sure as hell they do not pay you anything unless you force them to, and that (in my experience) can only be done via the courts. This company is rotten and everyone should stay away from them.
Answer: Economy Booking is based in Europe and is impossible to deal with. I would never use them again. I got my money back (the down payment taken off at the time of booking) by using better Business Bureau and going after the US rental company.
Answer: A complete shambolic company that cons people out of money!
Answer: Theft Company (Economy Booking) ever because they will steal your money and they don't respect the customer.
Answer: You can't. They aren't to be trusted
Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.