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EconomyBookingsReviews 4,747

3.0

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EconomyBookings Reviews Summary

EconomyBookings receives mixed feedback, with notable strengths in the professionalism and efficiency of some rental partners, contributing to positive customer experiences. However, a significant number of reviews highlight serious concerns regarding transparency, poor communication, and unresponsive customer service. Customers frequently report issues with booking confirmations, unclear cancellation policies, and difficulties in obtaining refunds, leading to frustration and financial loss. Overall, while there are isolated instances of satisfactory service, the overarching sentiment suggests a need for improved clarity in terms and conditions, as well as a more responsive customer support approach.

This summary is generated by AI, based on text from customer reviews

service
831
value
793
shipping
476
returns
616
quality
683
This company responds to reviews on average within 9 days

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Alex K.
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All was easy to arrange, pleasant personal contact, good car as requested. Instructions for late night pick up and early morning drop off were adequate.

Date of experience: August 8, 2019
Israel
1 review
0 helpful votes
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Be careful with international rentals. The price Failed to include mandatory 3rd party liability that was itself more per day than the actual car rental cost. Obviously we only discovered this at the desk once we had already been billed for the booking.

Date of experience: August 8, 2019
Kyrgyzstan
1 review
0 helpful votes
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I want to share my opinion. I can safely recommend the service... I personally had no problems with it. The price is reasonable, the staff are polite, a large selection of cars, a guarantee is provided that the traveler still needs... for comfort and convenience. Recommend!

Date of experience: August 8, 2019
Qatar
2 reviews
0 helpful votes
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Thanks
August 8, 2019

This is the first experience with this company and was excellent and received the car that I booked from the site unlike other companies Book a type of car and they receive another car similar to them

Date of experience: August 8, 2019
RU
1 review
0 helpful votes
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Perfectly
August 8, 2019

There was not much money spent, taking into account what class of car, a real business class! It is worth the money, in any case, I am glad for such a positive experience using the service

Date of experience: August 8, 2019
RU
1 review
0 helpful votes
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Zubayr dav
August 8, 2019

I can only say many thanks to the people who work in this car rental company! My Zafira rode flawlessly, and the rental itself did not come out expensive, a good site

Date of experience: August 8, 2019
RU
1 review
0 helpful votes
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Good
August 8, 2019

The trust in the company is completely open, I asked for a car, in which I will go to Europe! Traveled many countries for his vacation, and just on this Peugeot 206

Date of experience: August 8, 2019
Arizona
1 review
0 helpful votes
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EB booked a car rental with my dad, sent confirmation email and everything, charged his card. The day of picking up the rental- the car rental service told us the booking was CANCELLED! No one notified my father about this cancellation. I have called and emailed EconomyBookings about a refund for my fathers money, and the # says it after hours and no one has replied to my email, and no refund! They are the worst in customer service!

Date of experience: August 7, 2019
Serbia
2 reviews
0 helpful votes
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Wonderful experience with staff and great Car! Praise your experts, because they work just fine! Best experience

Date of experience: August 7, 2019
Denmark
1 review
0 helpful votes
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After I got to the airport in Konya, it only took 10-20 minutes for the company to handle the paperwork and give me the keys to the car. They didn't have the Volvo that I was supposed to have, but instead I got a vw Passat which I was very happy to have.

Date of experience: August 7, 2019
GB
1 review
0 helpful votes
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Good
August 7, 2019

Hello motorists! You need a good car with low mileage, you can contact here! I took many times and the cars were like from a car dealership

Date of experience: August 7, 2019
Kazakhstan
1 review
0 helpful votes
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TOMMY Adams
August 7, 2019

It should be noted that here all the cars passed the test, I ordered a total of more than 10 cars, various brands, and never had any problems! It's best to pay by credit card, and conveniently and quickly

Date of experience: August 7, 2019
Cyprus
1 review
0 helpful votes
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Рекомендую!
August 7, 2019

Очереди в прокатную компанию не было, мной начали заниматься сразу же. Предложили страховку, но сильно не настаивали

Date of experience: August 7, 2019
RU
1 review
0 helpful votes
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Good company!
August 6, 2019

Good afternoon, I used the services of car rental, when I was on a vacation, the car was clean, good prices were normal, I was satisfied with everything good company!

Date of experience: August 6, 2019
Belarus
1 review
1 helpful vote
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EconomyBookings
August 6, 2019

Wonderful atmosphere in this company! You need a hundred percent try to evaluate the quality! Wonderful cars, almost new

Date of experience: August 6, 2019
RU
2 reviews
1 helpful vote
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Nissan Tiana, here is my long-awaited car, which I have traveled to cities in Europe for so long, take it, you won't regret it

Date of experience: August 6, 2019
Florida
1 review
0 helpful votes
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They make the rental sound great. They include "full coverage" and is a fraud. The agent that I booked with never explained any of this "special max. Coverage clause". Read the fine print, they cover a maximum of US$1,900.00 no matter what the damage is. They take more than a month to reply or act and you have to show you paid the damage so they can reimburse you. An auto renter they send you to called EASIRENT is another fraud. They ask for a big deposit and keep it over 1 month after the rental is finished before reimbursing you back or releasing it. In the meantime they use the money (free of interest to them) but you pay your credit card tab. You must buy insurance from them for over 3 times your rental ( i paid a rental fee of $8.00 per day and the insurance package was over 24.00 per day. They explicitly make you sign paperwork that says they do not collect, bill or deal with any third party insurance companies and you must tender payment immediately for any damage, even if you have your own insurance. I could not leave and not rent because their buddy Economy Bookings already had my money for the rental and I could not get it back because it was a special package bought the same day I was renting. I was also late just a few minutes to pick up my rental and they said "too bad we do not have your car anymore, we are a small franchise in Florida with only about 5 locations and you can sit around however long it takes and see if someone returns a car or pay more for an upgrade or buy the full package of insurance and we will not charge you for the upgrade" Nice... right? I wound up taking the insurance package (even though Economy Booking had already provided "full coverage, which Easirent would not accept.

Like i said, great deal upfront, big headache behind. Thank goodness I had no accidents so far ( I am 2 days into a 6 day rental) but is been a very expensive lesson with an economy small car rental that was pitched for 8.00/day to spending over 42.00/day. All I can warn everybody is to STAY AWAY from both companies.

Date of experience: August 5, 2019
California
1 review
0 helpful votes
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Great price! They also adjusted the price when it dropped with no hassle and refund was done as promised in less than a week

Date of experience: August 5, 2019
NL
1 review
0 helpful votes
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I constantly use your service as I often travel on business trips, it is very convenient, the cars are well-groomed and for every taste. The prices are also good, there have never been any problems.

Date of experience: August 5, 2019
RU
1 review
0 helpful votes
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Nice!
August 5, 2019

Over all we were very satisfied with Lucky Rentals. The staff were more than helpful and very pleasant. Many thanks to your experts

Date of experience: August 5, 2019

From the business

Economybookings.com is car rental comparison platform which offers to you find the best car rental offer for the lowest price in more than 150 countries with more than 850 trusted car rental companies all around the world.


economybookings.com
Founded in 2008
Riga, NY, Latvia
+299