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EcocheeReviews 32

1.5

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Ecochee Reviews Summary

Ecochee has a rating of 1.5 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Ecochee ranks 1726th among Women's Clothing sites.

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Greece
1 review
0 helpful votes
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Horrible
March 24, 2020

They kept my money and they didn't send my package since August. They told me they refund my last month and they didn't yet

Date of experience: March 24, 2020
Colorado
1 review
1 helpful vote
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I wish I had seen all the negative reviews before placing an order. I ordered months ago and yet have not received all of the order.
The QUALITY is HORRIBLE. What you see in their pictures is not what you get. Very deceptive.
This company should be put out of business.

Date of experience: February 13, 2020
Alaska
1 review
0 helpful votes
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Horrible Quality...
January 7, 2020

Horrible quality, nothing like pictured, took forever as probably their sweatshops that house 4-8 yr olds are making this crap they call clothing. FYI these sites are all the same they just change the names.

Date of experience: January 7, 2020
California
2 reviews
1 helpful vote
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They are not honest and are definitely not a company you want to buy from. I put my order in months ago with promise that it was coming. Now their tired of me and lying saying they have sent it and it's on it's way.
They won't give the name of the owners are contact information. I am looking for others who would like to join me in a class action lawsuit against this company for fraud. For me it's a matter of Decency and honesty, I trusted them I gave them plenty of time to for fill the order. Only to be treated with disrespect, and deception. They show beautiful items for sale so you feel that there with a reparable company, but it's a deception! In my opinion they should be put out of business, the way they do their customers and steal their money!

Date of experience: December 8, 2019
District of Columbia
2 reviews
0 helpful votes
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Terrible
December 7, 2019

I have placed two orders with this company each order is almost $200 and I've only gotten three of my items out of light 14 items and they do not look like the picture I placed these orders in October and beginning of November and have gotten only three items and it is now December I have not gotten anything for my last order and they keep emailing me for replacement items I send it back to them and they still emailing me the same thing to reorder replacement items that they had out of stock I have received the same email from them about six times already and I answered six times already and still they are emailing me the same question I have no items and they have my money I'm about to launch an investigation for my bank to get my money back please do not order from this company you will not be satisfied and you cannot talk to anyone about your order and every time someone email you is a different person asking you the same question I'm about to email them one last time asking them where are my items

Date of experience: December 7, 2019
Saudi Arabia
1 review
2 helpful votes
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Horrible website shop
November 21, 2019

Do not purchase from this website, bad quality. I ordered 3 items, just one arrived and it's not like the picture at all.

Date of experience: November 21, 2019
Massachusetts
1 review
1 helpful vote
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Scam
November 16, 2019

Order 4 shirts only received 3... they would not refund my $ or send the shirt and for 2 weeks when I reached out to them they continually send me an automated email... totally the poorest customer service EVER

Date of experience: November 16, 2019
Illinois
1 review
0 helpful votes
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Horrible Scam
November 8, 2019

Awful scam from China. Bought four products two months ago. Still have not received and after 18 emails still nothing being done.

Date of experience: November 8, 2019
NL
1 review
5 helpful votes
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When I googled the return policy. It says we can return within 30 days and pay our own shipping costs. The website makes it look like an european e-commerce so i ordered 2 items. Shockingly, they were from China (nothing wrong but makes returning then very costly to return from Europe)! Sizes are way off, doesn't fit at all and i have average body shape. They didnt allow returns and instead only only me $30 voucher when my purchases are US$95! For no reason!

Date of experience: August 23, 2019
Georgia
2 reviews
4 helpful votes
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There is no email or phone to make a return. The material is awful. Not the right size. Total scam. Called Clark Howard and he said call the bank and report it as a scam and you will get your money back. Do not order from this website ever. It should be taken down!

Date of experience: August 22, 2019
Florida
1 review
5 helpful votes
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Pure trash
August 3, 2019

I wish I read the reviews before purchasing from Ecochee. Lesson learned. AEveything I ordered was made from the same fabric parashute material. Nothing looks like the photo. And don't talk about the fit, too small. DO NOT ORDER FROM THIS COMPANY. AS A MATTER OF FACT, I WILL NEVER ORDER CLOTHES ONLINE! AS YOU MAY HAVE NOTICED< I GAVE NO STARS!

Date of experience: August 3, 2019
Australia
1 review
4 helpful votes
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Shocking company, what you order is not what you get. If you want to return, it's at your own cost... to China. DO NOT WASTE YOUR CASH! I wish I'd read these reviews before ordering.

Date of experience: July 24, 2019
Spain
1 review
5 helpful votes
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Muy mala. Calidad
July 10, 2019

Cuando recibi el pedido, los vestidos no tenian nada q ver con lo q aparece en la foto. Para devolverlo tenia que pagar yo los gastos, cuando les dije que no pensaba pagar ni un duro, me. Dijeron q lo aprovechara xa regalarlo a alguien! Total q al final me dicen q me lo quede y q me devuelven solo una parte. Tras un mes, aun no he recibido.ni la porqueria de importe q se supone q me tienen q devolver. Calidad pesima y servicio nefasto. Para mi una estafa.

Date of experience: July 10, 2019
Texas
1 review
2 helpful votes
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Scammers!
June 28, 2019

At first, I thought it was great. I got the first of two dresses I ordered! I loved it but it was a bit small. I requested an exchange and I got answers immediately acting as if I would be taken care of. Then the emails (sent by a different customer service rep every time), started going in circles. "We are having technical issues", please send confirmation of your order, etc. Finally I reailzed I was probably being played so I tried to log in to my account and it's INVALID! My Email is not valid! I will be reporting them!

Date of experience: June 28, 2019
Washington
2 reviews
2 helpful votes
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The description of the product is not what arrives. They do not return the money.
When wanting to return the product, they tell you to give it away because the shipping is very expensive and they only want to return a minimum percentage of your purchase. I pay $ 40 plus shipping and they just want me back $ 10 dollars.

Date of experience: June 27, 2019
AE
2 reviews
2 helpful votes
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I thought that people here are exaggerating but all the reviews here are true unfortunately I read it after I ordered my items.
Very poor material, a bad copy of a design, wrong sizes plus I paid extra charges at the post center for three separated packages they even didn't deliver the items to my address but for sure I had a lesson I will never ever buy dresses online so I blocked all the adds on for my inst. And facebook,
It is a disgrace on them and their industry, I will never trust them anymore, take my words from my own experience

Date of experience: June 24, 2019
New Jersey
1 review
3 helpful votes
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They're fake.Do not purchase from them, they are NOT trusting. I bought 2 dresses and one sweater. They sent two dresses ( not same the picture. Terrible condition. Just trush) after 5 weeks than I ordered them. And now it has been 8 weeks I haven't gotten sweater yet. This is a scam.!

Date of experience: June 19, 2019
Florida
1 review
3 helpful votes
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This is a scam!
June 17, 2019

Don't do it! The clothes are a joke -- quality is like tissue paper and size is not accurate! No refund information and trying to send them an e-mail was ridiculous! The verification code was so messed up you could never submit. As my daughter said whenever you are ordering something from a new company always check the reviews - which I didn't! I know better now and would never recommend these scam artists! Live and learn but they need to be put out of business! Very sad that they can get on Facebook and act like a legitimate business.

Date of experience: June 17, 2019
California
1 review
4 helpful votes
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The pictures are deceiving. They use the cheapest material and size is so not international. DONT BUY IT!

Date of experience: June 16, 2019
New Jersey
1 review
8 helpful votes
Follow Shaquaila J.
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The quality and cloths is NOT what it appears in the photos. DO NOT purchase from them.
I've sent several request for return and refund and no reply at all.

Date of experience: June 9, 2019