Overview
Ecklers has a rating of 4.3 stars from 1,308 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, good price and fast delivery. Ecklers ranks 10th among Auto Parts sites.
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Customer service was great and the harness and fuse box fit perfect. A true plug and play.
Found exactly what I was looking for…was not sure they existed without buying the complete doors.
Always had great shipping service and the parts I need. Love they always have the parts I need. Been using them since 2004
I expected this part to be broken when I bought it. I haven't figured out how to fix it yet. It was a fair price for a broken part. Shipping was timely.
I like the idea of notifying when an out of stock item becomes available
I am very impressed with the customer service I experienced when I had an issue. They resolved it quickly. Also, my item arrived superfast, was packed well, and the product was exactly as I had hoped!
Very unhappy that you have a link withretailmenot with discount codes other people clearly used, yet i was told by a representative that you are not on retailmenot - eluding to the idea that someone not from your company randomly created several discounts that - when clicked on- link directly to your site, prompted me to create a log in, (and still do notresult in free shipping or a discount-) - so yoursite gets my info, i get nothing,and whoever set this up in retailmenot is not affiliated with you?
Really good seal,keeps the noise down. But still have not received the owl to hood seal yet
Super however do wish it came with a diagram
Took a few attempts to get the combinations of spacers and springs
For years I have taken on multiple restoration projects, and continue to be a long-term customer speaks volumes.
I could not find the part that I needed, on the regular web site. I got to Customer Service and was directed to a sales person. She found the part. It is on the way. Thank you,
Hannah.
No problems, delivery a little slow during holiday. Quality parts
I order for a number of vendors. When make a request to verify receipt please include what was ordered.
The passenger side fit like a glove. It's perfect.
The driver side does not fit my 1971 Convertible. I modified it and maybe made it work. Will see after some driving.
I have a PO Box. It seems a lot of online sales has difficulty with this (e.g., their websites do not explicitly state that they cannot ship to PO Boxes). As a result, I list my address with both the PO Box and my house's physical address. Although every other online sales company is able to handle this, apparently Eckler cannot. As a result, you canceled my order. Please note that your service rep stated that the issue is that I listed my PO Box first and then my physical address; I guess this is too much for your sales folks to manage (note that UPS and FedEx have no issue with this). Please understand that you are not the only company that sells the products that I'm interested in. Accordingly, I will order from a company that can ship my order.
It came in time just before Christmas holidays. Just in time to go to Christmas car shows
The price was excellent for the pair of door panels. However, the left door panel had been very poorly cut, but it is still usable. Some people just shouldn't work on cars or trucks
Showed up on time. Fast delivery! Would purchase from them again
Good experience with very old company. Just recently got back into Corvettes.
Business History
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Russell,
I am sorry to hear that your order was cancelled I apologize for any inconvenience this has caused you. We do list under our FAQ's that we unfortunately do require physical addresses for delivery but not billing. It looks like my Customer Op's department called and left you a voicemail and also emailed you going into further detail regarding this as well. I have added a voucher to your account as a small token of our apology, and you can use this voucher online or over the phone with one of our Sales Techs. We hope that you will continue to do business with us in the future.
Thank you,
Allison EXT 1896