From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Trying to freshen up my old 61 Thunderbird Googled the part I was looking for and Eckler's popped up...followed the image and here I am...the part was and exact fit for my project
Nice item and quick shipping. Quality built product.
Easy transaction great product easy to assemble and great fit.
I ordered a transmission line for my 1965 Cutlass and Ekler's received my payment via PayPal but no invoice was emailed
The product i recived was not the same as i ordered,or pictured,for th ammount of money it cost,its a cheap knock off,,wont be ordering from her again
We called looking for specific tires and tubes for a 1929 model A. The tires were hoping to get were not available, neither was our second choice….that didn't deter Alex, he searched and found some great alternatives, got them ordered and on the way to us. Super helpful and dedicated to ensuring we got what we needed!
Fast and efficient service. However, the item does not fit my vehicle.
My order was placed over the phone with Chad. He was very patient and knowledgeable during the entire process.
Ordered a set of rims. This company was super helpful & knew their $#*!. Thanks Ecklers! Awesome service!
Fair price. I appreciate getting it fast. The only recommendation would be to offer free shipping.
Associate was very pleasant. Just didn't have any parts in stock. 1 out of 5 in stock.
Everything thing I've bought so far has been of good quality and shipping was pretty quick I will definitely keep buying parts from them
It was ok but the plastic piece was broken where the wire connector plugs in to the harness.
Easy to order, in stock, competitively priced with prompt delivery
I couldn't sleep Worrying whether I Could find this Part Or not I should have checked before I went to bed LOL because it was too easy To find it here once I checked Thank you thank you
So great, I loved it. It was the best, there is no better. I can't believe it was that great!
They really improved on their shipping time came in within a week.
The item received is not as described. Open box item had this description "Item has no sign of use or damage." but the item I received is very obviously decades old, has been used severely and shows extreme sun damage. I hope we can work together to fix this problem.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members