From the business
For over 50 years, Ecklers has been the leading trusted source for quality restoration parts and accessories for Chevrolet and Ford trucks and automobiles.
Ecklers Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating the quality and variety of products available, particularly for classic car parts. Positive feedback often highlights the prompt shipping and helpful customer service when issues arise. However, significant concerns include delays in order fulfillment, confusion during the purchasing process, and challenges with returns, particularly for damaged items. Customers also noted difficulties navigating the website and a lack of physical catalogs. Overall, while there are commendable aspects of product quality and customer support, operational inconsistencies and service-related frustrations are prevalent themes in the feedback.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Hard to enter year of truck I have site keeps skipping over 1955-59 chevy trucks
Had to cancel an order for vent window seal and glass run channel seal with another vendor. During a search for a vendor that had some in stock, came across this company. Figured I would check, and BOOM, had it in stock, and extremely reasonable in price!
I received a box which I presume contains my car seat foam. Trim shop can't install for a month yet.
Two of the four hubcaps would secure to the rims. I submitted an online return request, which was fairly easy, but still have not received the shipping label or information.
Great quality on the product i received. Will be ordering more stuff soon.
Was shipped out promptly. But shipping was a disaster. Went all over the world before I received it.
They had the part I needed and ordering it was quick and easy.
Saw the car cover on clearance for an unbelievable price. Received it yesterday and installed it today. Great cover, easy to install. Thank you.
Found my part easily. Ordered it, got on time. That is how it should be.
Found a part that was very helpful and reasonable in cost for my project.
Product was packaged in a manner that shipping extra shipping tape tore chunks off the bottom of mat. The bow included a window to feel the material; this window was taped over which damaged the mat. Not worth the hassle to return or request a new product given the product is very poor quality as is.
Great, I was pleased with the product, delivery, and service. What I don't like is having to give a 50 letter response.
Great no problems at all easy to navigate
Website……….
The rotor was received with a wheel stud fallen out and int the box - hole too large. Also, the rotor was the wrong one for a CCI 2" dropped spindle setup.
Sam was great in helping me confirming the parts I needed
This stainless steel line was priced very reasonable so I ordered it. I was happy that it came in very quickly and the shipping was free. The transmission vacuum line fit exactly as it is supposed to. I would buy from this company again if the need should arise again. I do recommend this seller and feel if you see something online from them at a cost you are comfortable with you should buy that item.
I have tried 3 times now to order a decal strip for my corvette. The picture in the description shows a black decal with white lettering. I have received 3 times now a white decal with no color for the lettering. Why is it so hard to receive what is shown in a picture. I will be ordering my corvette parts elsewhere.
I had no problems with my order. It got to my residence quick and in perfect conditions. I have not installed it yet, but I got it.
Received brake line as ordered. Perfect fit for year/make/model
Stated to ship but did. Ot for several days. Received a week later than expected.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members