Ecklers has a rating of 4.3 stars from 1,311 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ecklers most frequently mention customer service, good price and fast delivery. Ecklers ranks 10th among Auto Parts sites.
Haven't received items yet but will review whether they ship and have been installed
Overall the experience was good. I have ordered a lot of parts recently.
I have been using Eckler's since I bought my first Corvette in 2006. I currently have 4. I have ordered many parts over the years.
Nope after completing order. Guess what? Charging for shipping
So far, my experience has not been good. I ordered a part for my Camaro a week ago and have not yet received an order confirmation, shipping confirmation, nothing. The only thing I've received from Ecklers is multiple requests to leave feedback. So, here ya go..
Price was great, shipping was fast, I have no complaints with the product. I received 4 emails prior to receiving the part asking how it was. Let the part get delivered before wanting a review. Even after Unsubscribing I'm still being asked for a review, so here you go.
I lost a center cap and needed a new set and the process was very fast and simple found the replacement set and had it ordered in less than 10 minutes
Online chat with Nathan and Chase. Very nice and courteous. Hopefully my order is what I've been looking for. Couldn't find it elsewhere. Cudos to Nathan!
I got an oil guage for my 79 corvette, I haven't hooked it up yet but it looks like the stock guage which is what I wanted and it came on or before when they said it would right after perchance. Would order from them again.
I ordered a part and within 30 minutes wanted to cancel it but the website was too difficult to manage. There was no simple click on the item and select cancel
I ordered a part. I did not agree to be spammed constantly. I will never buy anything from you again!
Hello Gary,
I wanted to let you know that you can unsubscribe from our marketing emails by selecting "Unsubscribe" at the bottom of one of those emails. If you need to start a return or check tracking you can do so by using the customer portal which is orders.ecklers.com. If you need any additional assistance please let us know.
Thank you,
Allison
Love the open box specials. Ecklers for the win! Classic car parts at a great price, can't complain.
Love the open box specials. Ecklers for the win!
Sent an email on last order and never got a reply. Wondering why I never received a reply.
Hello Jim,
I sent you a follow up email regarding your review. Hopefully we can come up with a resolution I apologize that you received a red boot versus a black one.
Thank you,
Allison
Ordered a set of rear trailing arm shims. ETA on delivery was a Monday, and the shipment arrived on Saturday. Very good service.
Shopping was simple and easy. Found what I needed without any problems
Excellent product. Made in USA. I know the quality. Thanks.
Placed the order 24 hours ago, and still have not received notification that the order has shipped!
Hello Ray,
I located your order for the Valley Cover and see that it has shipped and is due for delivery on 12/10 by fed ex. Your tracking # is 282761531190. I have resent your tracking email as well incase you didn't receive it. If there is anything else we can assist you with please feel free to reach out to us.
Thank you
Allison
Found it hard to continue shopping after I went to check out, and couldn't find original 49F-1 steering wheel, but found in catalog, yes I tried product number 48-*******, was successful with a little perseverance
Found it hard to continue shopping after I went to check out, and couldn't find original 49F-1 steering wheel, but found in catalog, yes I tried product number 48-19941
We received our order faster than expected. Great site with great prices!
This hood was delivered damaged, the damage appears to have been done BEFORE shipping as the box it was in was not torn damaged or ripped. I will be contacting Eckler's.
Mark,
I sent you a follow up email regarding your review, at your earliest convenience please feel free to respond to me and I look forward to assisting you.
Thank you
Kelly
Very helpful staff, good product selection. Easy to deal and communicate with.
Hello Dan,
I apologize you haven't received any of the confirmation emails, good news is this order did ship for the parking Brake Release handle and is due for delivery today by your local post office. I also resent your confirmation emails that you didn't receive If you need anything else please feel free to reach out to us.
Thank you,
Allison