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Echovita Reviews Summary
The company has garnered a mixed reputation, with notable strengths in the ease of ordering and timely delivery of floral arrangements, often praised for their quality and customer service responsiveness. However, significant concerns arise regarding unauthorized obituaries, which many customers find unethical and misleading, leading to confusion among grieving families. Additionally, issues with product quality, including discrepancies between ordered and delivered items, have been reported. Overall, while some customers appreciate the service, the company's practices surrounding obituaries and inconsistent product fulfillment have led to widespread dissatisfaction.
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Notification was sent when flowers were delivered.
Very beautiful arrangements to chose from. Easy to ordeŕ and delivered on time.
Ordering was quick and easy. A plus at this difficult time in our family. I did receive a notification the flowers were delivered, but have not hear from family if they were actually received in time. So going on 'blind trust' I assume they were, but cannot confirm.
Ordering was quick and easy. A plus at this difficult time in our family.
Le bouquet a été livré dans les temps et était super beau.
I will not use again because your time option can confirm it was delivered before service time.
Hi Myra R.,
I don't understand your review. If you click on the service you want the order to be delivered to, then the flowers are to be delivered to the service before it starts if it says it can make it on time. Otherwise, you have to select the time manually and provide the delivery address. Now, regarding your order...you placed your order on January 8th at 8:07a.m. For delivery at 12:00p.m. To the funeral home, even though the visitation started at 10:00a.m. And the funeral service started at 11:00a.m. For this order, you were unable to select delivery to the service on time because there is a 4 hour minimum window between your order being delivered and the time of the service. Therefore, you decided to still have the order delivered to the funeral home, but after the start of the funeral service, which was your choice because our system wouldn't accept any orders to be delivered to the service since it was too late. You then leave a 1 star review because we couldn't guarantee delivery before the service time. Had you of made your order the day prior, there would have been no issues. Please understand that the florist needs time to receive the order, prepare the order, and deliver the order. Thank you.
This was for my best friend's mother, who passed away in Ohio. (my friend had to travel from Texas for the funeral).
My friend and her sister called me the night before the funeral to tell me what a beautiful arrangement it was. They sent me a picture and I agree! Thank you!
Ordering was simple. The flowers were delivered as promised And the bouquet was beautiful.
Beautiful arrangement for my aunt's funeral. Many compliments
My delivery of funeral spray was never delivered. Learned of this after Funeral
For $90, seven single stem flowers in a glass vase with no greenery was embarrassing for flowers at my aunt's service.
Hi Susan M.,
We, along with our partner, have a 100% satisfactory guarantee or your money back. As per our refund policy, please call Blooms Today directly at 1-800-522-8707. They may request a photo of what was received. Thank you.
Excellent! User friendly. I appreciate you for making it easier for me to send flowers to my friend memorial. Again, thank you!
I got exactly what the picture showed and with next day delivery! Flower arrangement was beautiful and fresh
When I saw the flowers at the funeral home, I was mortified.
Hi Maureen P.,
If you are not satisfied with the flower arrangement that was prepared and delivered via the local florist, please call Blooms Today directly at 1-800-522-8707. Thank you.
Thank you for caring by asking our experience and sending a 2nd request for the opinion survey to be completed. That shows that you care about your customers' opinion - AND RIGHT THERE THAT SHOWS THAT YOU WOULD BE DOING A GOOD JOB WHEN YOU PREPARE THE ARRANGEMENTS. FOR THAT CARING, WE THANK YOU AND WILL DO BUSINESS WITH YOU AGAIN.
While searching for the obituary for our friend, we found the echovita site, and an obituary. Being several states away from our friends in Alabama, we didn't know that this was not the funeral home site. We didn't see the obituary photo of our friend and our memorial note we inserted was not on the fiuneral home's site with the others we could read after the funeral. We assumed that the note was on the card that was delivered with the flowers. Ordering the flowers was easy and the pictures of what was available were very nice.
I ordered a gorgeous, heart shaped standing bouquet for the funeral service of a beloved auntie since I could not b there in person. The process to order & send to service site was so easy. A family member who did attend the service said the arrangement was beautiful. The company also notified me that the arrangement had been delivered. Thank u for making this process easy to complete.
The flowers were beautiful and arrived on time. Thank you.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Karen R.,
If you are not satisfied with the flower arrangement delivered, please call 1-800-522-8707. Thank you.