Totally false advertising. They send ads with photos of various arrangements. We selected 3 packages in different cities to be delivered. None were exactly what we ordered; however, 2 were acceptable, and 1 was cheap and tacky and an embarrassment for the price they charged. We wrote to them asking if this were a mistake--NO REPLY. THEY DO NOT CARE about customer service.
Thank you for caring by asking our experience and sending a 2nd request for the opinion survey to be completed. That shows that you care about your customers' opinion - AND RIGHT THERE THAT SHOWS THAT YOU WOULD BE DOING A GOOD JOB WHEN YOU PREPARE THE ARRANGEMENTS. FOR THAT CARING, WE THANK YOU AND WILL DO BUSINESS WITH YOU AGAIN.