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eCampus.com

Overview

eCampus.com has a rating of 4.3 stars from 3,449 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with eCampus.com most frequently mention good condition, fast delivery and timely manner. eCampus.com ranks 1st among Textbook Rentals sites.

value
2,089
shipping
2,090
quality
2,090
This company responds to reviews on average within 19 days

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15,904 reviews
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New York
1 review
0 helpful votes
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Great way to save money on quality books
February 7, 2025

My daughter needed an asl book for her semester at college. I wasn't sure she would need the book beyond that time, so we rented. This semester we bought it used, to keep.

Date of experience: February 14, 2025
Wisconsin
1 review
0 helpful votes
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Easy
December 28, 2024

It was quick and easy to find what I needed. Most of my books came right away. I am still waiting on 2 books to come.

Date of experience: January 2, 2025
Washington
1 review
0 helpful votes
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Good timing
February 8, 2025

Great timing for book on E campus. I loved how easy it was to pay and read it.

Date of experience: February 1, 2025
New York
1 review
0 helpful votes
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Zero tracking information
February 9, 2025

The books arrived almost 2 weeks after I placed the order, and I was left hanging the entire time. No tracking information anywhere, and when I did contact customer service all I was told was that it had shipped.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 30, 2025
Kansas
1 review
0 helpful votes
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Mail Innovations
February 7, 2025

The package started off with UPS and was tracked on time until it was handed over to the USPS. It was late and took another week to be delivered.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 28, 2025
Tennessee
1 review
0 helpful votes
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Last minute textbook ordering
March 4, 2025

I had to order this textbook last minute. It came very quick and everything was very smooth.

Date of experience: February 22, 2025
Florida
1 review
0 helpful votes
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College student almost at finish line
March 19, 2025

Quick turn around from being to end. Wish for a rental the price was a little cheaper.

Date of experience: March 9, 2025
Erin C. eCampus.com Rep
2 months ago

Thank you for choosing eCampus!

California
1 review
0 helpful votes
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Happy
March 18, 2025

Great service overall was very happy and how fast they were able to get back to me

Date of experience: March 8, 2025
Connecticut
1 review
0 helpful votes
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Slow Delivery
April 4, 2025

Delivery was much slower than competitors and I thought that I would have received the book sooner.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2025
Oregon
1 review
0 helpful votes
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It was good
March 5, 2025

The book was expensive but it works. I have been able to use it for my course

Date of experience: February 23, 2025
Erin C. eCampus.com Rep
2 months ago

Thank you for the great review! -eCampus

North Carolina
1 review
0 helpful votes
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Fast shipping!
April 23, 2025
Updated review

Great quality and fast shipping! I will use again due to how easy and quick it was.

Date of experience: April 13, 2025

Easy to use, and I appreciate that the new edition...
April 9, 2025
Previous review

Easy to use, and I appreciate that the new edition of the book I needed was available and used.

Date of experience: March 30, 2025
Illinois
1 review
0 helpful votes
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Quality Item Prompt Turnaround Time
January 25, 2025

My daughter had to have textbook that was on backorder at her school. We searched online and found that ecampus not only had the item available immediately, but that we could get it before school started. The price was also a little cheaper than the other stores we searched.

Date of experience: January 31, 2025
Texas
1 review
0 helpful votes
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Excellent no problems
February 20, 2025

Best experience no problems received it on time I was hoping nothing went wrong and it didn't

Date of experience: February 10, 2025
Washington
1 review
0 helpful votes
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Initial Interaction
February 4, 2025

The process was okay, but nothing spectacular or that stood out. The loose leaf is of a poorer quality than the hardback, and I'm not sure if I would recommend it. I usually go to Chegg, where I know the book is used, I know what I am buying, and the prices are more reasonable.

Date of experience: January 25, 2025
California
1 review
0 helpful votes
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Good
February 19, 2025

Got my book a day early and in good condition. I have to type in more words.

Date of experience: February 9, 2025
Illinois
1 review
0 helpful votes
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Fast shipping, but cancellation issue
February 13, 2025

Quick and easy checkout process. But I did try cancelling my order that same-day and the system seemed to have cancelled the order. But a day later, the order shipped and I wasn't able to reach CSR via phone.

Date of experience: February 3, 2025
Texas
1 review
0 helpful votes
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Super quick delivery! Description on point
February 4, 2025

It was easy to find the book I need for this semester easily. Checkout was super fast!

Date of experience: February 8, 2025
Georgia
1 review
0 helpful votes
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First Time's A Charm
January 17, 2025

This is the first time using eCampus. My books came in good condition and one day before I expected.

Date of experience: January 7, 2025
New York
1 review
0 helpful votes
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Need to speak with customer service
February 17, 2025

If order was being cancelled, I should be able to speak with a person not a chat

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 7, 2025
Florida
1 review
0 helpful votes
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The shipping was fast, I needed it quick.
February 17, 2025

I rented a book from Ecampus, they send it quick and the exact product that I needed.

Date of experience: February 7, 2025