eCampus.comReviews 6,076

I paid a little over $200 for this textbook and I emailed you asking, if this textbook is not a rental and that I purchased this textbook to keep? Please let me know.

Terrible. I wanted to cancel right away and you wouldn't let me. I had to wait for the book to arrive and then return it for a refund. Absolutely ridiculous as it was about 5 minutes after I placed the order that I realized I didn't need to rent it.

Never used eCampus before. My first experience with this company has been great. The book was easy to order. Arrived in the timeframe stated by them. The book itself was in excellent condition when it arrived. Wonderful experience, thus far. We just need to return it to them by the date they stated (end of my daughter's semester at college" but already we have a link to an address label to make that process easier and convenient in the near future.

The site kept telling me to use a discount code, then wouldn't let me use it. I emailed and it was explained why I couldn't use it. I was given an in-store credit that I hope we'll be able to use.

I ordered my books new, paid, then read reviews which then stressed me out. Could not get ahold of customer service on call and email took a week. The books did come brand new along with the access card.

Was able to find the book I needed. Steps are included for when I want to return a rented book. Good price options. Pretty easy website to use!

I ordered a book, it said it was in stock. However, after my order was placed it took weeks for it to arrive which was unfortunately too late for me.

I paid $40 for one day shipping based on the delivery timeline displayed at the checkout. The order was placed on January 17 with an expected delivery date of January 20. The item did not ship into later and arrived on January 21, making it clear that the expedited shipping service I paid for was not provided. Customer service later, explained that the item 1st needed to be sourced before shipping, meaning the delivery estimate included internal processing time. This was not clearly disclose at checkout and directly contradicts, the expectation created when offering and charging for one day shipping. Charging a premium shipping fee when an item is not ready to ship is misleading and defeats the purpose of exploited delivery. I did not receive the service I paid for and would not recommend purchasing expedited shipping from this company based on this experience I honestly would never buy here again.

They kept a good on my account for a previous purchase that was already settled and delayed two days go my package. One of the books was apparently not in stock and I wasn't notified until I paid and it confirmed my payment which is crazy.Luckily they put it on expedited shipping but it wasn't an experience or website I'd speak highly for after that.