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eCampus.comReviews 5,018

4.3

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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 17 days

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20,602 reviews

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Colorado
1 review
0 helpful votes
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Great overall experience!
July 16, 2021

Great price! Fast shipping! Much cheaper than the school's online bookstore.

Date of experience: July 16, 2021
Georgia
1 review
0 helpful votes
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Very Impressed
July 15, 2021

I am so excited to find my textbooks for a fraction of the price at the campus bookstore. The books look almost like new.

Date of experience: July 15, 2021
Missouri
1 review
0 helpful votes
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Fast and reliable
July 15, 2021

Had a class that required us to get a new book last minute. This book arrived fast.

Date of experience: July 15, 2021
Maine
1 review
0 helpful votes
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History Book Rental
July 14, 2021

I received 2 brand new books in amazing condition, and they arrived quickly. Within a week!

Date of experience: July 14, 2021
Texas
1 review
0 helpful votes
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Easy, quick, cheap, Product arrived quickly, and in decent condition

Date of experience: July 13, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus

Texas
1 review
0 helpful votes
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The Principalship
July 13, 2021

It went well. Thank you. I received it on time when it said I would receive it and no problems.

Date of experience: July 13, 2021
New York
1 review
0 helpful votes
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Coupons
July 12, 2021
Updated review

The ability to use a coupon was super helpful and why I chose to shop here.

Date of experience: July 12, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! -eCampus


The ability to use a coupon was super helpful and why...
July 5, 2021
Previous review

The ability to use a coupon was super helpful and why I chose to shop here.

Date of experience: July 5, 2021
California
1 review
0 helpful votes
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Printed book
July 8, 2021

I received a rental with an already used code that I needed.

Date of experience: July 8, 2021
Oregon
1 review
0 helpful votes
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Super user friendly! Also very reasonably priced. Would recommend for anyone looking for textbooks.

Date of experience: July 6, 2021

Easy!
June 28, 2021
Previous review

Easy! Also reasonably priced.

Date of experience: June 28, 2021
Oregon
1 review
0 helpful votes
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College book
July 3, 2021
Updated review

Book is in great condition, delivery time was quick.

Date of experience: July 3, 2021

Great so far
June 26, 2021
Previous review

Great so far

Date of experience: June 26, 2021
Oregon
1 review
0 helpful votes
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Its what it is
June 30, 2021

Able to rent for a decent price, and received within the 10 day range. Would've liked to track the package.

Date of experience: June 30, 2021
California
1 review
0 helpful votes
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Easy to navigate
June 27, 2021

The site in general is easy to navigate. I have sold books through eCampus and this time I bought some. Fast shipping, good communicating updates via email.

Date of experience: June 27, 2021
California
2 reviews
0 helpful votes
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Book order
June 26, 2021
Updated review

I got what I needed quickly and easily and it was cheaper than amazon.

Date of experience: June 26, 2021

Quick, easy, and got what I needed
June 17, 2021
Previous review

Quick, easy, and got what I needed.

Date of experience: June 17, 2021
Florida
1 review
0 helpful votes
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Perfect service
June 24, 2021
Updated review

Excellent! I am very happy with the experience the book came in very good condition I am planning to continue requesting books from this site. Thank you very much

Date of experience: June 24, 2021

Excellent!
May 30, 2021
Previous review

Excellent!

Date of experience: May 30, 2021
Illinois
1 review
0 helpful votes
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Biology
June 20, 2021

Well done on time no problems with the delivery order. Very rent affordable

Date of experience: June 20, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! ECampus

Texas
1 review
0 helpful votes
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Did pretty good
June 17, 2021

Good it's also in great shape too and I wasn't sure if it was gonna get here I'm time but it did.

Date of experience: June 17, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! ECampus

Texas
1 review
0 helpful votes
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Book not received
July 15, 2021

My order was canceled twice by eCampus. Most of the books listed in eCampus are actually not available.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 15, 2021
New York
1 review
0 helpful votes
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Good
June 14, 2021

Not much to say other than I was able to find the book i was looking for and it arrived in a reasonable time

Date of experience: June 14, 2021
Erin C. — eCampus.com Rep
over a year old

Thank you! ECampus

Idaho
1 review
0 helpful votes
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Grateful
June 14, 2021
Updated review

In honesty I was behind of trying to figure out where to purchase or rent books for my school. When I was comparing prices, this was way cheaper than purchasing through the college. Their bookstore would have costed me 200 dollars. I was disappointed with that. When I found this website I was relieved. I received the purchase sooner than it predicted it would appear.

Date of experience: June 14, 2021

Very quick and simple
June 7, 2021
Previous review

Very quick and simple

Date of experience: June 7, 2021
Indiana
1 review
0 helpful votes
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Order Review
July 14, 2021

The process was somewhat difficult, but I think it was mostly my own fault. I am satisfied with the product I received and the time it took to arrive. I am not pleased with the price, but I realize most college textbooks are hundreds of dollars.

eCampus.com attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 14, 2021