business logo of eCampus.com

eCampus.comReviews 4,039

4.2

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


Sponsored message from eCampus.com
Use Coupon Code SITEJABBER for 3% Off Your Order!
Claim Deal
How would you rate eCampus.com?
grey star
grey star
grey star
grey star
grey star

eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,083
shipping
2,083
quality
2,083
This company responds to reviews on average within 9 days

Instant Feedback

18,996 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Margaret A.
Unfollow Margaret A.
Send Message
Share Review
Report Review

Bogus coupon codes
September 5, 2025

Clearly false advertising. Don't send me a code good on purchases of 75 or more but reject the code asking me to spend a dollar more to be eligible. When the book was over 170. Then add a message to use a different code for 3 percent off which won't apply. If my child didn't need the book that is out of stock at the college library I would not have made this purchase. And I sure won't in the future.

Date of experience: August 26, 2025
Michigan
1 review
0 helpful votes
Follow Myah B.
Unfollow Myah B.
Send Message
Share Review
Report Review

Not hard to navigate
September 5, 2025

Was simple and fast to pay for and navigate the website. Fast shipping

Date of experience: August 26, 2025
Vermont
1 review
0 helpful votes
Follow Hanae D.
Unfollow Hanae D.
Send Message
Share Review
Report Review

Reduce, reuse, recycle.
September 5, 2025

I appreciate the renting system this site used, especially from an environmental stand-point. Reduce, reuse, recycle.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
Follow Odell M.
Unfollow Odell M.
Send Message
Share Review
Report Review

Text book
September 5, 2025

Quick but a little expensive especially shipping. The experience was alright.

Date of experience: August 26, 2025
Utah
1 review
0 helpful votes
Follow Cade K.
Unfollow Cade K.
Send Message
Share Review
Report Review

I love saving money on textbooks. ECampus is the best.
September 5, 2025
Updated review

I have been saving with eCampus since 2012. I have never had any problems or hidden fees. Don't pay your college more than you have to.

Date of experience: August 26, 2025

If you love saving money, this is where to go.
June 27, 2025
Previous review

I used eCampus back in 2012 when I first started going to community college. This website has saved me so much money.

Date of experience: June 17, 2025
Indiana
1 review
0 helpful votes
Follow Alvaro B.
Unfollow Alvaro B.
Send Message
Share Review
Report Review

Cancelled my order
September 5, 2025

Cancelled my order after couple days of waiting for textbook. Never received an email or text message about it. Had to reach out to see what happened. Now will have to wait more time to receive it.

Date of experience: August 23, 2025
Tennessee
1 review
0 helpful votes
Follow Rowan C.
Unfollow Rowan C.
Send Message
Share Review
Report Review

Cancelled Order
September 5, 2025
Updated review

Apparently there was an issue with payment. Rather than being given an opportunity to fix the issue, the whole order was cancelled which really impacted my Freshman college student. When I reached out to customer service - which is incredibly difficult to do with ecampus.com, I was told I had to start all over with a new order.

Date of experience: August 25, 2025

Thanks a lot!
September 1, 2025
Previous review

Thanks a lot!

Date of experience: August 22, 2025
Illinois
1 review
0 helpful votes
Follow Kelli A.
Unfollow Kelli A.
Send Message
Share Review
Report Review

Excellent
September 5, 2025
Updated review

Awesome everything was great and and easy process. Will definitely use again.

Date of experience: August 26, 2025

EVERYTHING WAS GREAT
August 18, 2025
Previous review

EVERYTHING WAS GREAT

Date of experience: August 8, 2025
Georgia
1 review
0 helpful votes
Follow Colleen D.
Unfollow Colleen D.
Send Message
Share Review
Report Review

E Dooling
September 5, 2025

Quick and easy. Great service. Books have always arrived quickly.

Date of experience: August 26, 2025
West Virginia
1 review
0 helpful votes
Follow Brittany O.
Unfollow Brittany O.
Send Message
Share Review
Report Review

I was already late ordering my books, I was not even given access to the digital book that I purchased despite the fact that digital orders are supposed to be available withing a few hours of purchasing. 24 hours after my order was confirmed, I received an email stating that there were "irregularities" in my payment information. Customer service was not able to provide me with the details regarding the irregularities just recommended that I placed the order again. I was give $5 off my next order, unfortunately the rewards are not able to be combined with the promotional codes and if I would have redeemed the $5 off I would have ended up paying more than the original order. Thanks for that.

Date of experience: August 25, 2025
California
1 review
0 helpful votes
Follow Casey B.
Unfollow Casey B.
Send Message
Share Review
Report Review

Rented digital textbooks for this semester since I used just one last semester and it was reliable and convenient. Passed my class!

Date of experience: August 26, 2025
Pennsylvania
1 review
0 helpful votes
Follow Jennifer S.
Unfollow Jennifer S.
Send Message
Share Review
Report Review

Payment & accoiunt
September 5, 2025

1. Making an account was not easy. The verification code didn't always come through.
2. None of my coupon codes worked. Not the 5% emailed to me from YOU nor the ecampus 3% off.
3. I SHOULD be refunded the money (5%).
4. I will be looking at other places to buy books next semester!

Date of experience: August 26, 2025
Puerto Rico
1 review
0 helpful votes
Follow Noah I.
Unfollow Noah I.
Send Message
Share Review
Report Review

Concern
September 5, 2025
Updated review

It's good though I bought it but still it says rental, just …?

Date of experience: August 26, 2025

Better
February 6, 2025
Previous review

I bought the book but still says rental copy why? It is really what I needed
Thank you

Date of experience: January 27, 2025
Indiana
1 review
0 helpful votes
Follow raelynn r.
Unfollow raelynn r.
Send Message
Share Review
Report Review

Unexpected cancel
September 5, 2025

Two of my books were delivered very quickly and i am satisfied with the quality of them. However the third did not arrive on time and when i went to check, my order was cancelled without me knowing.

Date of experience: August 26, 2025
Indiana
1 review
0 helpful votes
Follow Thomas H.
Unfollow Thomas H.
Send Message
Share Review
Report Review

Slow shipping
September 5, 2025

It took 13 days after ordering my book to actually receive it. I didn't get it until the second week of classes. Luckily my professor posted the first few chapters online for this exact scenario, but it easily could have gone the other way. Not ideal.

Date of experience: August 26, 2025
California
1 review
0 helpful votes
Follow Angelina M.
Unfollow Angelina M.
Send Message
Share Review
Report Review

A little pricey
September 5, 2025
Updated review

Easy to find my book. I feel like it was a little pricey for a rental

Date of experience: August 26, 2025

Pricey even for rentals
August 19, 2025
Previous review

Pricey even for rentals

Date of experience: August 8, 2025
Indiana
1 review
0 helpful votes
Follow max S.
Unfollow max S.
Send Message
Share Review
Report Review

Lack of options
September 5, 2025

Should have been more accessible for students that want a hard copy and can'tafford the higher price of a new book

Date of experience: August 26, 2025
California
1 review
0 helpful votes
Follow Cassie S.
Unfollow Cassie S.
Send Message
Share Review
Report Review

Good
September 4, 2025

My experience with my book was absolutely smashing and easy

Date of experience: August 25, 2025
Oklahoma
1 review
0 helpful votes
Follow kristine e.
Unfollow kristine e.
Send Message
Share Review
Report Review

Awesome
September 4, 2025

Fast shipping! Great condition. Love the book. Has a lot of information.

Date of experience: August 25, 2025
Texas
1 review
0 helpful votes
Follow Meera J.
Unfollow Meera J.
Send Message
Share Review
Report Review

Great
September 4, 2025

Third time ordering. Very easy and reliable service and delivery

Date of experience: August 25, 2025