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eCampus.comReviews 3,755

4.2

From the business

Don't pay full price for textbooks. Save money on cheap textbooks and textbook rentals at eCampus.com. Get fast, free shipping on orders over $35.


ecampus.com
Lexington, Kentucky
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eCampus.com Reviews Summary

The company has garnered a generally positive reputation, with customers frequently praising the affordability, quality, and timely delivery of their textbooks. Many users appreciate the ease of use of the platform and the availability of digital content, which enhances their overall experience. However, concerns regarding shipping delays and issues with receiving incorrect items have been noted, leading to some frustration among customers. While the rental process is typically smooth, the inconsistency in delivery times and occasional miscommunication about order fulfillment suggest areas for improvement in customer service and logistics.

This summary is generated by AI, based on text from customer reviews

value
2,086
shipping
2,086
quality
2,087
This company responds to reviews on average within 13 days

Instant Feedback

17,036 reviews
Oregon
1 review
0 helpful votes
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Thought it was a good site
August 7, 2025

Thought it was a good site. Placed an order to ship to my wife. I paid for the order with my debit card. ECampus books cancelled the order because My billing name did not match my wifes shipping name. Spend 25 mins on hold trying to get the order figured out. No help from customer service

Date of experience: July 28, 2025
Iowa
1 review
0 helpful votes
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Easy and Cheaper
August 7, 2025
Updated review

I have never used this website to purchase textbooks but it was easy and cheaper than even Amazon textbooks. I received my books fairly quickly as well. I wish I used it earlier in my college years!

Date of experience: July 28, 2025

Easy and affordable, although I cannot say how great...
July 22, 2025
Previous review

Easy and affordable, although I cannot say how great the service is since I have not received the books yet!

Date of experience: July 12, 2025
Sri Lanka
1 review
0 helpful votes
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Good
August 7, 2025

It's good, got the right book, delivery on time, book in good condition

Date of experience: July 28, 2025
Sri Lanka
1 review
0 helpful votes
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Fast and efficient service.
August 7, 2025

Less stressful to rent books for a lower price, opposed to potentially buying a book that is not primarily used on class.

Date of experience: July 28, 2025
Wisconsin
1 review
0 helpful votes
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Misguiding discounts
August 6, 2025

They provide a very big display saying that all orders over $35 are free shipping. Except this doesn't work with Marketplace offers, which is by far the greatest way they sell their books. Very misleading and disappointing.

Date of experience: July 27, 2025
Florida
1 review
0 helpful votes
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Cost effective and easy
August 6, 2025

The process was easy to get my textbook and it was much cheaper than other places.

Date of experience: July 27, 2025
North Carolina
1 review
0 helpful votes
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Book rental
August 6, 2025

It was an easy and affordable choice to rent books. I was thankful to find this website. Others were over priced or complicated

Date of experience: July 27, 2025
California
2 reviews
0 helpful votes
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Fast and Easy
August 6, 2025

Simple and affordable. Easy to check out. Lots of options. Other affordable options available to compare too but 1 out of 3 books I get here.

Date of experience: April 21, 2025
Illinois
1 review
0 helpful votes
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Social Ethics and moral
August 4, 2025

My daughter needed book for summer semester and we couldn't wait the 3 or 4 weeks for the book arrive. Found website and was able to rent book for a great discount

Date of experience: July 7, 2025
New Jersey
1 review
0 helpful votes
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Only complaint was that shipping to awhile for a couple of my books

Date of experience: July 25, 2025
Erin C. — eCampus.com Rep
1 week ago

Thank you for shopping at eCampus!

New York
1 review
0 helpful votes
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Really good
August 4, 2025

It was very nice, I have nothing more to add, thank you so much.

Date of experience: July 1, 2025
Massachusetts
1 review
0 helpful votes
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WeSign
August 4, 2025

I didn't get an e-code. I got the printed version. Thank you.

Date of experience: July 25, 2025
Michigan
1 review
0 helpful votes
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Excellent company
August 3, 2025

Book arrived super fast & perfect condition. Great price as well!

Date of experience: July 24, 2025
Washington
1 review
0 helpful votes
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Book arrived well
August 3, 2025
Updated review

While shipping was a little slower than I would have liked for a class book, it arrived packaged with care and in excellent condition. Will certainly use this bc company again in the future.

Date of experience: July 24, 2025

The process was simple and quick to find many options
July 17, 2025
Previous review

The process was simple and quick to find many options.

Date of experience: July 7, 2025
Missouri
1 review
0 helpful votes
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Great prices for the books I need
August 3, 2025

I love the prices compared to other companies for the textbooks I need for college which can get very pricey

Date of experience: July 24, 2025
Kansas
1 review
0 helpful votes
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An Introduction to Business Ethics
August 3, 2025
Updated review

I ordered it last Friday, July 18,2025 and I put a rush on it of 1-5 days and I have not yet received it.

Date of experience: July 18, 2025

Excellent
August 23, 2024
Previous review

The process was efficient. I was able to quickly find what I was looking for; the website's ease made it quick, effortless, and easy.

Date of experience: August 13, 2024
Texas
1 review
0 helpful votes
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The book was available and delivered quickly. However, a $60 rental turned into $90 after service fee and shipping costs. I would have looked elsewhere if time permitted.

Date of experience: July 23, 2025
Michigan
1 review
0 helpful votes
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Fast service
August 2, 2025

Never had any issues and have received books quickly, customer service has been excellent as well

Date of experience: July 23, 2025
Florida
1 review
0 helpful votes
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Statist
August 2, 2025

Good. I received my book. Book is in good condition as well. No complaints.

Date of experience: July 23, 2025
Pennsylvania
1 review
0 helpful votes
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Discovering psychology
August 1, 2025

Super convenient and great, happy this was an option for me..

Date of experience: July 22, 2025