LARISSA is fantastic; she answered my questions promptly and professionally.
I only buy wigs from Ebonyline. You are the best.
I have used Ebonyline over 3 years. DAEJONNA D was a great help with helping me order. I love Ebonyline just need to ship products fast.
I had MAHAZ help me answer some of my questions I had, quick responses where great. Also just ordered a wig I can't wait!
We are very glad our rep could assist you. Thank you for your feedback
Great customer service agents. Daejonna D. Was very friendly, helpful, and knowledgeable. Would recommend Ebonyline.com to anyone I know.
Chelsey,
We're glad Dae was able to assist you and we appreacite the time you took to write us positive feedback.
We hope to hear from you soon.
Ebonyline is an awesome company with a great turnaround in shipping and the quality of their products! Thanks Hector! - Demetria Olive
Demetria,
Thank you for providing your positive feedback. We thank you for being a valued customer!
I have shopped with Ebonyline for years. Love their competative prices, customer service, and fast shipping! Keep up the great work!
EBONY WIG AND COMPANY IS AN ONLINE WIG STORE THAT OFFERS ITS CUSTOMERS COMPLETE SATISFACTION!
IM ALWAYS HAPPY WITH THE PRODUCTS I PURCHASE!
I feel good and happy with the ebony line customer service, exclusively with DAEJONNA who has always been very kind to me.
Shipping sucks. I will never again purchase anything from here. EVER. A WEEK AND STILL NOT EVEN A TRACKING NUMBER. WTH?
Hello Mercedes,
We apologize for the inconvenience.
Please understand that we are doing everything we can to fulfill customers' orders with current situations.
Thank you
I emailed customer service and received help within five mins. DAEJONNA D Was very kind and helpful.
DAEJONNA D is da bomb dot com!
Always quick to respond and provides exvellent customer service.
Love, love, love your units!
Customer service was great fast response The customer rep DaeJonna resolved my issue immediately I will definitely continue to shop with ebonyline
Hello,
Thank you for taking the time to leave us a positive review. We look forward to hearing from you soon!
I recently ordered Charlie wig Order#******* OM30Gold from Ebonyline I love the wig and will be ordering from them again.
Happy customer,
Winifred Foster
Ebonyline: DAE JoannaD
I love ordering from this website. There are always sales, and customer service is gr8. DAEJONNA was quick to help me.
Melissa,
Thank you so much for your feedback and we hope to hear from you soon!
Great hair Great service
The online agent was very helpful and had me find what I was looking for
Received my wig within 5 days I think
Jaida,
Thank you for taking time to share your positive feedback. We are glad to hear you are very satisfied.
Desiree, your response to an issue I was having was excellent, timely and very pleasant. Thank you.
My problem with this Look Like Used Hair was Never RESOLVED! NEVER ORDERING AGAIN. PHOTO ALREADY SENT
Rebena,
I apologize for any misunderstanding. We are responding and will be reviewing your case. Several email responses were sent
Already and we have been very responsive. We actually do not restock returns, we donate all open items or returning packages.
Please allow time to have this looked and resolved, your cooperation is appreciated.
Thank you DAEJONNA D for you service! The item that I received arrived on time and was well packaged. Thank you!
Lenas,
We are glad our customer representative Daejonna was able to assist you with your order.
Thank you for taking your time out to write us a positive review its well appreacite.
Thank you DAEJONNAD, STILL WAITING ON MY TRACKING INFO THOUGH. NO ONE HAS CONTACTED ME OR SENT ME ANYTHING AS OF YET.
Sharon,
We are glad Daejonna was able to assist you. We hope to hear from you soon!
Hector I have purchased the wig Audrina and it looks so natural, I have been getting a lot of compliments and I do recommend that wig order#*******
Sylvia,
Amazing! We're glad to hear our customer representative Hector was able to assist you with your order.
We look forward to hearing from you soon!
Overview
EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.
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- Niles,, IL, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We thank you for sharing this positive feedback!