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EbonyOnline

How would you rate EbonyOnline?
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Michigan
1 review
0 helpful votes
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10/10
October 20, 2022

10/10 highly recommended affordable prices with fast shipping. Good for wigs and other quality stuff

Date of experience: October 19, 2022
Ebony l. EbonyOnline Rep
over a year old

Hello April,
We thank you for taking the time to leave us a positive review, thank you for your feedback and for being a valued customer!

New Jersey
1 review
0 helpful votes
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Wigs
September 5, 2021

Love the prices and wigs just need more stock besides that their great! Please restock my carefree wig p4/27/30

Date of experience: September 3, 2021
Ebony l. EbonyOnline Rep
over a year old

Joy,

Thank you for sharing your positive feedback. We strive to keep stock of the top selling items however at times the manufacturer may not have availability due
To high demand however we thank you for your patience on that.

Florida
1 review
0 helpful votes
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Fast shipping Larissa gave me a quick response to my email inquiry. Very happy. Will definitely order again from you all.

Date of experience: July 8, 2021
Ebony l. EbonyOnline Rep
over a year old

Denice,
We are glad our customer representative Larissa was able to help.

We thank you for your positive feedback, our mission is to be your go to store
For your hair & beauty needs!

South Carolina
1 review
0 helpful votes
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The wig arrived fast and my wife loves it. Minimal shredding, but overall a good look. She has gotten tons of compliments.

Date of experience: November 3, 2021
Ebony l. EbonyOnline Rep
over a year old

Andrew,

Thank you for taking the time out of your day to write us a positive review. We look forward to hearing from you soon!

Illinois
1 review
0 helpful votes
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Beautiful company
October 7, 2023

I love them LARISSA went in above to make sure my order was corrected… they are super resilient shop

Date of experience: September 29, 2023
Ebony l. EbonyOnline Rep
over a year old

Dear Roayl Majestic T,

I'm glad Larissa was able to take care of your order. Thank you for taking the time to share your positive review!

Texas
1 review
0 helpful votes
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Dae, A+ service
September 27, 2022

Excellent service and fast shipments. The prices are much lower then your local beauty supplies places.

Date of experience: September 26, 2022
Ebony l. EbonyOnline Rep
over a year old

Hello Java,

Thank you so much for your feedback and we are glad our rep successfully assisted you.

Texas
1 review
0 helpful votes
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Excellent customer service anything you would like to know simply ask dae and she'll make sure all questions are asked in timely manner!

Date of experience: November 7, 2022
Ebony l. EbonyOnline Rep
over a year old

Hello Dray,

We are very happy to hear our reps could help you thank you for your response!

Arizona
1 review
0 helpful votes
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Quick!
February 4, 2022

Came quick, super easy to find what styles i am looking for, and love the prices. Don't wait, order now.

Date of experience: February 4, 2022
Ebony l. EbonyOnline Rep
over a year old

Sarmin,

We are glad to hear you received your items on time.

Thank you for shopping with us!

South Carolina
1 review
0 helpful votes
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I love this wig
November 11, 2022

I love this wig. Thanks LARISSA for your help. Wigs are greatly priced. Will order again. Speedy delivery

Date of experience: November 10, 2022
Ebony l. EbonyOnline Rep
over a year old

Hello,

We are so glad to hear our Rep Larissa helped you in the way you needed, thank you for your feedback!

Illinois
1 review
0 helpful votes
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The best website ever
April 10, 2023

I love ebony line! I've been ordering from their website for years and never had an issue!wonderful service! Shout out to Larrisa! You rock girl!

Date of experience: April 10, 2023
California
1 review
0 helpful votes
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She was so helpful and friendly providing service with some of my orders. Will be ordering again! Wigs are amazing

Date of experience: May 25, 2022
Ebony l. EbonyOnline Rep
over a year old

Thank you Vee for your sharing your positive feedback, we truly appreciate it.

New York
1 review
0 helpful votes
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Quality
August 3, 2021

Came quick. And the quality was amazing. Got three units. Have only wore one so far,, but very happy with order.
Thanks Hector!

Date of experience: August 3, 2021
Ebony l. EbonyOnline Rep
over a year old

Tyhisha,
I am glad Hector was able to take care of you. We love to hear from our satisfied customers.

Alabama
1 review
0 helpful votes
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Realistic
October 23, 2021

Looks great on and truly realistic. Arrived very timely. I will definitely make additional purchases

Date of experience: October 22, 2021
Ebony l. EbonyOnline Rep
over a year old

Sharon,

We appreciate your honest review. Thank you for shopping with us and being a valued customer!

DO
1 review
0 helpful votes
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Excelent website
October 1, 2021

Ebonyline is an excellent website. They always have exclusive offers and deals. I totally recommend it. Thanks Hector for your great assistance!

Date of experience: September 30, 2021
Georgia
1 review
0 helpful votes
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I am so very happy with my new wigs! They are amazing! Also, the customer service experience provided by Daejonna D was outstanding!

Date of experience: July 23, 2021
Ebony l. EbonyOnline Rep
over a year old

Paula,

Thank you for sharing your positive experience with us, I'm glad our customer representative Daejonna was able to assist you.

We are glad to hear you are satisfied with our products.

Kansas
1 review
0 helpful votes
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Amazing
August 20, 2022

Larissa did an amazing job. Their responses are very quick and they have great customer service. I love this company

Date of experience: August 20, 2022
Ebony l. EbonyOnline Rep
over a year old

Hello,

Thank you for taking the time to leave us feedback today. We are glad our rep Larissa could assist you.

Pennsylvania
1 review
0 helpful votes
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Great experience
February 11, 2022

Had a great experience with their customer service. I will definitely be shopping again purchase more wigs

Date of experience: February 9, 2022
Ebony l. EbonyOnline Rep
over a year old

Lala,

We appreciate your positive feedback. We want all your experiences to be great with us!

Virginia
1 review
0 helpful votes
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Easy Reordering
August 19, 2023

Love this site! Very easy to reorder from previous orders and the products I like are alswys in stock.

Date of experience: August 18, 2023
Ebony l. EbonyOnline Rep
over a year old

Dear Janet W,

Thank you for taking the time to share your positive feedback! It means everything to us!

Alabama
1 review
0 helpful votes
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Great
August 30, 2021

They have great customer services and they help me cancel my order even though it wasn't in time enough to cancel.

Date of experience: August 30, 2021
Ebony l. EbonyOnline Rep
over a year old

Shatoria,

Thank you for sharing your positive experience. We appreacite having you as a customer.

South Carolina
1 review
0 helpful votes
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AWESOME COMPANY
May 26, 2021

Love this business great customer service. DAEJONNA D was a great help. My package came very quickly. Prices are very cheap.

Date of experience: May 26, 2021
Ebony l. EbonyOnline Rep
over a year old

Falasha,

We are glad to hear you were satisfied with your order.

Thank you for the positive feedback.

Overview

EbonyOnline has a rating of 4.1 stars from 828 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EbonyOnline most frequently mention customer service, beauty supply and timely manner. EbonyOnline ranks 4th among Hair Extensions sites.

service
363
value
355
shipping
349
returns
216
quality
339
This company does not typically respond to reviews
+204