eBay

I bought this Corolla dashboard cover.the sun melted it into my dashboard. That's how bad it looks in bout 6months. How do i get my dashboard fixed now? This product is going to damage more peoples dashboards...I'm really not happy bout this product...now i have more damage in shorter time then i would have in long run without it.Was so happy on my 2016 Corolla to make it nice.Then this product messed up my happiness

I call customer service. They were rude. I was on hold for a total of two hrs. They kept on putting me on hold multiple times.

I beleive no one should show their drivers licence to ebay. See what has happened to Optus and other companies that lost details that could cause people endless problems like identity theft. Ebay is a company from USA. WOULD be a NIGHTMARE if they lost these details to scammers. Vote against Ebays unreasonables rules. Say no loudly

I've been on ebay for over 20 years as a seller and a buyer. They have made many great improvements over the years, but it seems to balance out with the horrible "dis-improvements". You used to have control over how much you wanted to sell your items for. They had "Buy it now" mixed with auctions. Great idea! You could start an auction at $25 then add a $30 buy it now option. Then ebay decided sellers should not be allowed to totally choose the auction starting price. It HAD to be a minimum of 30% less than the buy it now. It's my item I'm selling, why is ebay telling me how much I can start my auction price at? They used to have an option for returns of anywhere between 3 and 30 days. Ebay then decided I have to accept returns for 30 days at a minimum or not at all. I don't want a buyer purchasing my item, using it for 30 days, then returning it in worse condition with me having to refund them. (think power tools, etc) 3 days is more than enough time to check it out, make sure it works etc. Also ebay got rid of Paypal. They do not allow me to choose how a buyer will pay me. Now they demand access to your bank account for direct deposits. They also fully support scam buyers. I sold a used working electronic device AS-IS, no returns. (delicate item). Showed in the pictures the item functioned as is should. Seller gets the item, then files a claim with ebay saying it did not work. I accepted the return to be nice anyway. Seller sends me back the same model, but it was damaged. Obviously fried by them. I had detailed pics of what I sold and sent. Showed ebay pics of the the damaged item the buyer sent back and that it was different from what I sent. Ebay sided with the buyer, refunded them, and made me pay shipping both ways. If you read ebays forums, there is horror story after horror story of ebay screwing over sellers. My only hope is that an honest competing auction site finally gets big enough to compete with ebay so I can switch over to them and ditch ebay for good.

Ok every time I order from eBay it takes mad long! (No I'm not coping the uk I'm from the west we've been saying it forever too).They tell you beforehand an early date after you purchase it then boom. This will take 21 days and 17hrs and 30 seconds. Feels like I'm waiting for a video game to drop. Man can't believe I can compare eBay to Wish kind of upsetting. They tell you the person who's selling it is in California then why the heck does it say package shipping from Hong Kong?

This site allows scammers to steal funds from customers, there's no protection, and no resolution for buyers.
Ebay should be more trustworthy, as they are one of the oldest.

Most of the time, I have had no issues. Lately, I have had several issues.

So, if you need help from customer service, tough out of luck...

Either, the customer service representative did not read my whole message, or he has no idea where my country is or what OUTSIDE OF THE UNITED STATES EVEN MEANS...

So, if you are forwarding outside of the USA, you may get a refund, but you will still loose all other expenses. If you do not get a refund from seller for a bad/different product, you will loose both cost plus all additional expenses...

Customer service, ebay doesn't stand behind its sales. Or customers. Shop elsewhere. Guarantee a gimmick.

I added some auto parts to the shopping cart for review later. Upon pressing payment button, it automatically charged to my credit card that I didn't know I had activated. It is used to be that you could select payment methods, but ebay apparently has changed that and they desperately to suck money from you. Anyway, I immediately canceled all transactions, but one seller still has not given me refund yet for over a week. Beware of ebay and their sellers. Bad company has bad sellers!

I brought a Dyson hairdryer, which is not working, so I had place a request for a replacement which will suppose to deliver on 4th June, Still did not get that replacement package. I tried to contact your customer service but did not get the convincing reply either cancel it or deliver the dryer

Time again we attempted to sell items being offered by other sellers and eBay shuts us down. Our items were listed using the same headings and listing descriptions used by other sellers. For example, we recently listed an antique Asian snuff bottle. There were 533 other listings for the same type bottle although the designs and colors varied. EBay deleted our listing as "drug paraphernalia". The 533 other bottles remain active. Look it up.

We are in our 80's and are not drug users, period. It just happens we have a smattering of Asian collectibles.

We have bought and sold on eBay since 2001. In our opinion, there has a steady decline in eBay and it is not the Seller's friend. We are using other selling outlets as much as possible as we try to downsize.

My first experience with eBay is not very good. Recently purchased a camera for my brother i'm not satisfied!

Sold an item and eBay ended up calculating the weight and the shipping cost incorrectly. When I reached out to customer service for them to reimburse me they said that I have to eat the cost... Wow

I had been a buyer/seller for over 10 years on ebay. They promise a money back guarantee and they promise to back authentic items. Well it would be nice if they would back those promises.
Over the last 2 years I had attempted to sell very authentic LV, YSL, and Coach items. I had authenticity paperwork for all of it, and ebay "experts" removed each one for being "fake". Even when I uploaded authenticity papers and sent them to customer service to prove the items were authentic, they were rejected and taken down. So their so called "experts" are not much of experts at all.
I then had issues with sellers that did not honor the money back guarantee and had to report them. Only after reporting was I offered a replacement and not a refund. I didn't want or need a replacement, I needed a refund.
Also the selling fees are now way too much. Having to price an item well above market just to make a profit is just rotten.
I will say the first few years were pretty good, I just don't know what in the world happened for ebay to go downhill.
I closed my account after my most recent transaction. I definitely will not miss it. I could go on, but the gist is there.

I order part from ebay when i check out ibm see $10 discount for shiping after i enter all my credit card than took me to free shiping company.
I dont get it how ebay allow this scam continue.
Ibm know they arent respinsible for other advertise but at time of cheching out up get message for $10 free shiping than up get scam

I've been selling on Ebay for over 20 years, every year it get worse and now I might never use them again just because they are doing so much selfish sh*t. They quit using PayPal, keep increasing there fees and now when you sell an item and get paid from the buyer, Ebay can hold that money up to 2 weeks until they verify it was received by the buyer! So now they can hold all that extra money for up 2 weeks and do they pay you interest, Hell no! They're trying every little thing to make more money off everyone. I guess I will now use other selling sights since they got so greedy.

I have been an ebay member for 22 years and have over 10k, 100% feedback. I have seen their policies change over time. They no longer have a method for protecting sellers from buyer fraud. I'm not like some of these reviewers who don't understand their seller requirements. I had a good thing going for a long time. But there is zero protection for me now, and that is a problem.

Today on a call with a rep, I was told too bad, so sad for an item a buyer switched out. They don't have a way to allow pictures to be uploaded for proof after a buyer returns the wrong item, but they won't do anything without proof. The software doesn't allow sellers to upload pictures with a report of a buyer misusing returns, but they are supposed to somehow consider what I wrote, without any proof. Really no different than the phone call I was on, where I was told, again, nothing without proof. And I get it, I have proof but they don't allow you to upload it. I was told I could send the pictures through an email, and hopefully they will connect it to the report I submit (with no proof) that goes to another department. When I asked why seller protection changed for the worse, he mumbled something about partial refunds, indicating that he didn't understand the question or was just blowing me off. This was an English speaking rep too. Each year I watched seller friends say no more and leave for other platforms. It may soon be my time to go as well. I know that ebay doesn't care about me. I'm here to warn new sellers who hear stories from the past and mistakenly believe that they will be protected as sellers. There are predatory buyers who know new sellers aren't up to speed on the ins and outs of a scam. And now, ebay no longer has your back. I was given a 'courtesy' coupon that did not cover the full cost of the item stolen, and scolded that it won't happen again. Yeah, thanks, I'll try to recognize fraudulent buyers before they purchase from me next time. I have had less than 10 buyers like this over 22 years, but I'm the one getting the warning. If they don't care about a 22 year long customer, they certainly don't care about you. Sell your stuff somewhere else.

I've been a member for about twenty years, and despite a few problems in the recent past, ebay is becoming worse. Now ebay is taxing even nonbusiness listings (items). Import charges emerged about a year ago, which is ridiculous.

This is aside the sudden rise in shipping fees, which makes it so actually traveling to go pick stuff up is becoming cheaper. I've decided to stop collecting band merch because of the shipping fees-$20 for a shirt? Then add both an import charge along with taxes...

Also: I don't know if this is only happening to me or to others also, but I've suddenly been told by ebay that my bank details needed updating-This just after two recent purchases; Now my money from an item I've just sold is being held up until the end of this month.

Buyers always beware! It's not like before a lot of counterfeit products, I am wondering why ebay doesn't take action

The money-back-guarantee policy did not work for me. EBay did not pay attention to the sellers who selling faulty goods.

Overall complicated to use site overrated. Bugs, login bull$#*! who can't even memorize a password, etc.

I also ordered bike parts they never arrive on time. You have to do smth with your delivery service.

No phone numbers to call only forms to fill out. Sellers don't list contact information and ebay doesn't care. No way to track s package or sale unless vendor contacts you or eBay contacts you. Lousy service.