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Helpful R.

Contributor Level

Total Points
161

2 Reviews by Helpful

  • eBay

3/12/24

I had been a buyer/seller for over 10 years on ebay. They promise a money back guarantee and they promise to back authentic items. Well it would be nice if they would back those promises.
Over the last 2 years I had attempted to sell very authentic LV, YSL, and Coach items. I had authenticity paperwork for all of it, and ebay "experts" removed each one for being "fake". Even when I uploaded authenticity papers and sent them to customer service to prove the items were authentic, they were rejected and taken down. So their so called "experts" are not much of experts at all.
I then had issues with sellers that did not honor the money back guarantee and had to report them. Only after reporting was I offered a replacement and not a refund. I didn't want or need a replacement, I needed a refund.
Also the selling fees are now way too much. Having to price an item well above market just to make a profit is just rotten.
I will say the first few years were pretty good, I just don't know what in the world happened for ebay to go downhill.
I closed my account after my most recent transaction. I definitely will not miss it. I could go on, but the gist is there.

Tip for consumers:
Some items are free shipping, some are not. Some items are full refund, some are replacement over refund.

Service
Value
Shipping
Returns
Quality
  • OfferUp

2/29/24

I wanted to try offerup seeing I have an item I am trying to sell/get rid of. The very last thing I wanted was another app on my phone and I had hoped that using offerup was on computer. Unfortunately, anything I want to do, post an item, edit the item description, or even edit my profile, it MUST be done on an app, and that's unacceptable. Suppose someone doesn't have a smartphone with app capability? They can't use offerup.
Improve your requirements offerup. Not everyone on the planet has a smartphone where they can download apps and not everyone wants yet ANOTHER app on their phone.

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