eBay

My recent experience with eBay left me utterly disappointed. Despite promises of timely delivery, my package seems to have taken a detour through the Bermuda Triangle. Tracking updates were non-existent, and contacting customer support felt like talking to a brick wall. EBay needs to seriously improve its shipping and handling processes if it wants to retain customers.

I ordered a DVD I'll cry tomorrow in June 2020. The seller provided tracking information about the delivery. I informed Ebay that I never received my package by mail. Ebay opened a case file and emailed me today that they refused to honor my payment/replace my purchase. I've checked my mailbox every day since the delivery status. Ebay rather lose my buying power instead of correcting this matter. Shame on Ebay! GOOD BYE EBAY

I recently sold my brand new audio interface on eBay for cheaper than it was worth because I needed money, the buyer received the item and didn't say anything else for a week. After that, he complained to eBay that the item he received had a dent on the corner (impossible, never was used or even came out of the box, regardless wasnt affecting how the interface operated), eBay immediately took his side and charged my bank account without my permission to refund him. On top of that they let him keep the interface so basically eBay made me give away my 400$ interface for free while they kept their percentage and when I called customer service they told me to go kick rocks. Worst experience with selling anything and I can't believe people use this app. Will never return no matter what. Worst app in history for a billion reasons.

So theirs days are numbered. You can't make money on eBay as a regular seller.
They'll restrict your sales then charge you a below standard fee which makes it over 20 percent the gross cost then they ad sales tax to that which makes it even more. You still got to pay shipping at post office. You then got to worry the person you sold to ain't a scammer and opens bs claim.
It's literally 50 percent when done and thats not considering cost of item sold.
Theirs no protection or care from support
The casinos have better odds to make money no joke

Ebay is a great platform for purchasing and the buyer is well protected. Been selling on ebay for years, and it has become much harder to have a successful business model using this platform. They need improvement in this area but I will continue to shop!

Ebay ALWAYS refunds buyers even if obvious scam! I sent a pristine, brand new designer handbag on 1.12.23 via Royal Mail Special Delivery costing £8.15. I listed NO RETURNS NO REFUNDS but scam buyer said "handle too short" and I received bag back 20.12.23. It had obviously been used all that time and is now spoilt. I lost other interested genuine buyers. Ebay has now refunded scam buyer in full but no postage refund for me, the seller. Really fed up with Ebay!

I have posted something to sell on eBay, but my eBay account suddenly getting hacked. Weird bids and messages started floating. So any transaction is considered bogus and fraud even if it looks legitimate. I have tried to cancel eBay account, but I am unable to. I am suspecting eBay itself involved. This is happening again and again, so I am completely quitting buying and selling on eBay. You all just wait for your turn.

Ebay used to be a fun site for me to find unique items. Now it's become a nightmare as hell where in the two times I've attempted to make returns recently their return protocol leaves you locked out and they tell you they send you return labels when they don't, they make it a epically frustrating and impossible to get through to anyone. I am left with a damaged item and no way to actually return it.

Ebay is my favorite shopping website for my jewelry making supplies and gemstones. There's so many different sellers who have exactly what I am looking for. Most who sell via auctions so I can get what I want at really good prices.

Ebay has literally everything you could want and if you comparison shop, you'll find it at reasonable prices or win it in auction.

I love Ebay wen it comes to buy electronics! I recive my phone in 10days and is in really good condition!

Bought something on eBay for the first time. I was just shocked. The delivery of my product was delayed for 8 days, and was damaged during delivery (I will add a photo)! I applied for a refund, but I was refused without explaining the reasons for the refusal! I bought a product on Amazon a thousand times and if something was wrong, I returned it without any problems in one day! Never Buy on Ebay! I can't believe people can cheat like that now! This is my worst online shopping experience!

I used frequently in past and provided buyer support. Now no help and abuse and threats from sellers.

Ebay used to be great. I remember you could sell and buy just about anything. Customer service did exist in those old days and they did care. Now is non existent and if you happen to get someone they are clearly at the other end of the world. Most of them are poorly trained and don't know anything. Some of them will hang up on you. And then there is the bogus that you are a treat to the platform but they will never explain what it means because it's a lie. Horrible place. Spend your money somewhere else.

I registered on ebay, added PayPal, made a purchase. After an hour my account is blocked. Reason? They can't name any. They claim to care about safety. I lost $400 and a lot of time. I didn't get the money back. Under the product, it says that buyer protection is enabled. It says on PayPal that there is buyer protection in the transaction. It says on Ebay that this product has no buyer protection and it is not possible to cancel the order. Common scammers. Someone should lock them up.

Terrible customer service. Offered a return from an email sent me by ebay. They refunded the money but seller never sent the item back. Ignored 2 letters for help and then told me it was my fault for accepting the return even though they sent me an email requesting me to do so. Never again. I am out shipping for the return and the item. Below picture shows label I paid for and the fact that item was never returned to USPS. They refused to call the original buyer. Shame on them.

After making my first successful sale on eBay my account was permanently suspended with no reason given. When I spoke to a customer service representative I was told that they couldn't give me a reason because then people would know how they choose to suspend accounts. So essentially they banned me so they could keep the money for an item that was already in the customer's hands with no complaints or complications on their end.

I sold a bag on eBay. The customer filed a dispute. Reason:
"The item doesn't match the description in your listing"
In the comments the customer wrote:
"My daughter ordered a gift for me and she mistakenly bought the wrong item. I want to return the item. I want my money back."
Customer is refusing to return the bag and eBay claims that seller protection does not apply in "item doesn't match the description" cases even though eBay knows that "item doesn't match the description" is a false claim.

I decided to sell an item on eBay and the buyer asked to return it 28 days later right before their 30 return policy expired. Long story short the money was refunded and I ended up paying sellers fee and shipping which was close to 80 dollars that I lost. I filed a complaint with the Better Business Bureau and as you know they are completely useless because they get their money from these companies to a good rating. DO NOT SELL ON eBay or make business with them. They are liars and thieves.

I bought this Corolla dashboard cover.the sun melted it into my dashboard. That's how bad it looks in bout 6months. How do i get my dashboard fixed now? This product is going to damage more peoples dashboards...I'm really not happy bout this product...now i have more damage in shorter time then i would have in long run without it.Was so happy on my 2016 Corolla to make it nice.Then this product messed up my happiness

Ebay has become the laughingstock of business. They do everything within their power to avoid being contacted so you can resolve an issue. I've never encountered such a joke of a company. Try dealing with their customer service people - it's impossible!

They do not publish an email or a telephone # so you can reach them. I will never buy anything from ebay again - and I feel truly sorry for their customers. - they're getting screwed!

Terrible customer service. I ordered an item for over $60 which weighs 4.35 pounds. They shipped an 8 ounce item to a different address (not mine). When I tried to get a refund, they said that since the item was delivered, they would not offer any refund, even though I never received ANYTHING and whomever got "A" package, it clearly wasn't my item. Never again!

I regret to say that my selling experience on eBay was extremely disappointing. My journey as a seller was plagued by a series of frustrating issues. Firstly, my digital items, once sold, vanished without a trace, leaving me in a bind. Additionally, my funds were put on hold, creating financial inconvenience.

A major concern was the lack of seller protection from eBay. My account was restricted without any prior notice, which felt unfair and abrupt. When I reached out to customer service for assistance, the experience worsened. The customer service representatives were not only rude but also disrespectful, lacking basic courtesy and professionalism.

Despite providing ample evidence, including invoices and buyers' messages to support my case, the response was baffling. The customer support team repeatedly asked for a tracking number for my digital items, which was an absurd request considering the nature of the products. I had to explain multiple times that the items I sold were digital and shared the digital products through ebay messaging system, but it seemed like my words fell on deaf ears. Instead of receiving help from the support team, they were not able to answer my questions, and left me dealing with harsh accusations of having sold used digital items.

This experience has left me disillusioned with eBay. The platform appears to be riddled with scammers, and, unfortunately, sellers like myself receive little to no support from eBay in resolving issues. My advice to any potential seller is to steer clear of eBay. There are better, more seller-friendly platforms out there that offer the support and protection that eBay sorely lacks.

Listed an item for sale, and in bold writing stated that anyone bidding must have a positive feedback score. A scammer with zero feedback bid on my item and I cancelled his bid. Ebay charged me $153.21 saying I shouldn't have cancelled his bid. UNBELIEVABLE. Anyone doing business with Ebay at this point is an absolute fool. 11k one star reviews don't lie.