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Australia
1 review
8 helpful votes
Follow Ian B.
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I recently bought a shirt on Ebay from China. It was the wrong colour and the buttons were back to front so I had to send it back. I got a refund for the shirt but had to pay $22 return postage. I put a factual review online and Ebay advised they would only refund the postage if I changed the review as they did not like it (that is blackmail isn't it?). When I went to change my review so they would refund me I was advised it was too late to change the review because the time frame had expired. I am not happy as it cost me $22 for nothing on Ebay. I would suggest people think carefully before buying things on Ebay as customer service is poor.
It would appear to Ebay that negative reviews are not acceptable regardless of the facts! Thanks Ian

Date of experience: July 2, 2018
Australia
1 review
1 helpful vote
Follow Luke N.
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I have left greengadgets negative feedback for 2 items and eBay has removed my feedback. I also noticed that other negative feedback gets removed. Green gadgets are dishonest they sell faulty products. EBay is supporting dishonest sellers. I left negative feedback instead of getting a refund because I was not at all happy with the sellers lies. They state that every device is rigorously tested before selling if that was true I would not have received a faulty device. Another device was sold with a battery that did not perform well and did not hold charge for a full day with minimal use iPhone 6. Avoid eBay as the whole feedback system is corrupt as eBay removes most negative feedback.

Date of experience: February 20, 2020
Australia
1 review
0 helpful votes
Follow G V.
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If you are thinking of selling on eBay. The answer is simple... DONT! Had an issue with a buyer, eBay were on the buyers side. The buyer claimed that the item was "damaged" when it arrived, but it was obviously tampered with, they then turned around and changed there mind and wanted to return the item ($208.95), which eBay then took the funds off me without even hearing my side of the story, they gave me a deadline to have the matter sorted and if it wasn't sorted (even if that meant that the buyer wasn't replying to me) they would allow the buyer to keep the item and give her the full refund amount of ($208.95), also, then charge me a further $25 for having to intervene! I am yet to solve this matter, eBay are not bothering to assist me with this and I have just found out the buyer is a scammer who goes by several different names (yet eBay still do not care)
DO NOT GET SUCKED INTO THIS SCAM.
Not to mention, they charge you 10.9% of each and every single item you sell (which was not clear from the get go) they advertise as "list 40 ads for free"... forgetting to add the part in where once it sells they will charge you 10.9% + charge you for the postage fees also...
I know I am not the only person who has had a problem, let's hope eBay can be shut down once and for all!

Date of experience: August 25, 2020
Australia
1 review
0 helpful votes
Follow Shane T.
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Sold my guitar as lost my job. Buyer in U.S. received my guitar on 25 March. Very happy with purchase. Ebay states new sellers will have their paypal money released 24 hours after buyer receives item, or 7 days after. Thank you Ebay for playing "god" with my money - over 2 weeks LATER. Out of work, and Ebay released my money only today 10th April. I asked for special empathy due to my position... NO! Ebay, no other company could refuse a persons right to THEIR money like you. Disgusting. On 25th March - my sale was AUD$4700. 00... due to failing US$, today 10th April just AUD$4290. 00 CRIMINALS! Seeking legal advice!

Date of experience: April 10, 2020
Australia
1 review
0 helpful votes
Follow tim w.
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Appaling
October 7, 2021

UPDATE: The customer has left posotive feedback on my page, details fast service, great packaging and item exactly as described. These CROOKS at Ebay are still holding my money for 30 days. DO NOT SELL WITH EBAY.

Ebay Australia is the most unethical bunch of crooks on the internet. I will never sell with Ebay again, they withhold your money for up to 30 days and keep in ransom in case the buyer "Isnt Happy" after a few weeks. What an absolute joke. Ebay owes me over 3k worth of sales, I am given release dates for the funds which are a month away. The buyer is absolutely content, we have been in communication, registration of devices transferred to new buyer, buyer is using them, order had tracking, buyer sent me email thanking me for the package and the extra gift I included. The buyer has been absolutely great, top bloke. Ebay on the other hand are absolutely unethical and just play god with peoples hard earned money. Im sure they just hold money to make interest on other peoples profits. Ebay is pretty much just a drop shipping scam now, all good sellers have been pushed out. You buy products advertised as local, which come one month later from Chinese suppliers. Real sellers like me get no respect. CROOKS

Date of experience: October 7, 2021
Australia
3 reviews
5 helpful votes
Follow Wendy R.
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The Australian Ebay site is fantastic. I have had some interesting experiences on it - people not paying and having to relist items - but only once. I have sold over 50 items on there with no problems. Ebay seems to try and help the seller be a better seller - not too many other businesses do that!

Date of experience: January 5, 2012
Australia
3 reviews
7 helpful votes
Follow Simon C.
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Just wanted to comment on the ipad app for ebay, My elderly mother has just started listing products on ebay and has found it easy to do. The main website is a bit complicated for her but the app is much better. So if you are not that computer savvy and have been put off using ebay before try the app.

Date of experience: October 24, 2013
Australia
2 reviews
5 helpful votes
Follow Barbara C.
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I love eBay with all the wonderful things for sale. It has a huge range of items to choose from, is easy to buy and sell from. Feedback is given by both buyers and sellers so it gives an excellent chance to see what it is like to deal with people.

Date of experience: March 3, 2012
Hong Kong
7 reviews
20 helpful votes
Follow Cathy C.
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Ebay has always been my top site for hard-to-finds. I also tried to do some selling of my collections and unused items and found it complicated and their policies very unfavorable to sellers. But I must admit this place always have amazingly great deals for buyers. So, I am giving it 4 stars as a buyer and 1 star as a seller.

Date of experience: October 23, 2010
Australia
5 reviews
1 helpful vote
Follow Gail S.
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Great Bed linen
December 7, 2015

I was very pleasantly surprised to receive my order from this linen company in less than 2 days. Remarkable as nothing gets to Darwin in this time. The doona cover was exceptional quality and very true to colour and details supplied on line. I would definately shop here again.

Date of experience: December 7, 2015
Australia
4 reviews
15 helpful votes
Follow linda H.
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Handy little thing for only $31.50 from Ebay. Stops my dogs barking by emitting a ultrasonic sound only dogs can hear. I asked my vet was it a safe product and it was. And has a life time warranty. Fabulous product.

Date of experience: November 19, 2017
Australia
2 reviews
6 helpful votes
Follow Isobel T.
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If you are looking for a bargain then go to ebay they have everythin you can think of. The auction time doesn't increase at the last second and you have a better chance of winning your item if you wait to the last few seconds. Not like Bidfun at the last seconds the time on the bid can increase and continue to keep going for hours. I would go to ebay now that I know the truth about Bidfun. You should not have to buy credits to bid on anything.
Go to ebay they are the best when it comes to auction rooms you have no hidden costs and you pay only what you bid. AAA ebay is.

Date of experience: June 10, 2010
Illinois
1 review
2 helpful votes
Follow kaye m.
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Wrong dvd movie
February 9, 2017

I received dvd unleashing mr. Darcy face on $#*!
But the movie on disc was fixing pete i still like to have dvd unleashing mr, darcy. I returned that disc but have heard nothing *******@comcast.net

Date of experience: February 9, 2017
Australia
1 review
6 helpful votes
Follow Louise W.
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Rip off
August 11, 2017

There are two simple words to describe ebay now rip off
They charge you a fee for selling a item and a fee on the shipping cost, that means whatever you charge for shipping you have to pay for what ever they take out
I recently sold two items to the value of around $200, one was a heavy item so had a high shipping cost, after taking out ebays sale fee, shipping fee and of course paypal fee I was left with around $110, how can they get away with it?
Ebay has become a company of pure greed, I am done with them, I hope a honest reasonable company takes over them soon

Date of experience: August 11, 2017
Australia
55 reviews
172 helpful votes
Follow Sarah M.
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Everyone knows about ebay, even if they have never touched a computer in their life,
Eveyr1 says everything is a bargin there... not true MOST of the stuff is a bargin but there are things you can buy from a shop for $5 and on there will be $10-$15. Its always good to look for what you want on ebay then go to your local shops have a look around if u can't find it cheaper the i would go ahead and buy it from ebay, i am an ebay holic, i sell loads of stuff on ebay and the money i make usually goes to my shopping habbit on there 2 lol

Date of experience: August 20, 2011
Australia
1 review
1 helpful vote
Follow David Y.
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HI Guys,

If EBAY buyer from Australia with EBAY ID aldabet1 buys something from you be careful.
His name Adnan Al Dabet from Sydney

He recently bought some stuff from us but upon receiving claimed what all inside were stolen although everything were sealed. We have been running business for 3 year - never had such cases.

So please be aware.

Rds

Date of experience: June 19, 2015
New Zealand
7 reviews
18 helpful votes
Follow Glen S.
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I have found some great deals on the Australian Ebay site, but also spotted some fakes being sold by sellers with high positive ratings. If the price looks too good, exercise some caution.

Date of experience: May 8, 2015
Australia
1 review
1 helpful vote
Follow Bill B.
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I buy for disabled clients, So a high volume buyer. I have been getting a lot of damaged broken or in some cases not even sent items, No Tracking. I open disputes with Ebay. THEY STATE I HAVE ABUSED THEIR SYSTEM, Not allowed to dispute purchases and Suspended me. They refuse to give reasons to why now. With so many other places to get DO NOT ALLOW EBAY TO RIP YOU OFF

Date of experience: July 21, 2020
Norway
1 review
1 helpful vote
Follow Caroline S.
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I never received my shoes. I contacted the seller after a while and they told me that they would send me A New pair of shoes. I ordered this in january and we are now in july... after a month or so i sent a New mail and they never answered me. I have sent 3 emails without receiving one singel answar. Never by anything from this seller stores.ebay.com.au/Powerjewelryshop

Date of experience: July 26, 2014
Australia
3 reviews
4 helpful votes
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Loove_home on ebay.
April 6, 2020

DON'T BUY FROM THIS SELLER... loove_home! I bought a child's toy from this ebay seller on 26 and it never came. Ebay said it had never been shipped. After many contacts with seller they responded telling me they sent it with Fastway Couriers. Fastway have never had consignment from this seller. I demanded to ebay to take them off their website because their dishonest, have bad business ethics and totally unreliable. I doubt ebay will ever listen to the complaints of the buyers.

Date of experience: April 6, 2020

Overview

eBay AU has a rating of 1.8 stars from 57 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with eBay AU most frequently mention and customer service. eBay AU ranks 157th among Auction sites.

service
14
value
14
shipping
12
returns
9
quality
10