eBay AU

There is no customer service but you get what you paid for. I bought a pair of thongs and it arrived quickly. No problem.

Many fakes, after payment seller doesnot ship anything. The dont reply, and after all he made a refund afer 3 weeks! Be careful!

Ebay has sold out to China sites, a lot of sellers are now listed one Ebay saying they are based in Australia when thewy are drop shipping, china is useing Australia and the USA as a dumping ground for substandard products at infalted pricing and Ebay dose nothing as they are racking in the money, used to support the buyer now it is the seller. Ebay should have a form of Escrow where they hold all monies until product is as listed and recived, over 90% comming out off china is total garbage and consumers are being ripped of big time both by these sites and Ebay. China should be band from listing anything untill they comply to excepted standards, They get your money and send you rubbish you have to send it back to get a refund. If it dose not comply then the seller should be held accountable for miss leading advertising or just out right lieing.

I've been buying online for years with Amazon and I never had any problems. All purchases from Amazon or other sellers went very well. For the first time I bought on eBay and I was the victim of fraud from one of their sellers. I bought a Christmas present that was supposed to be delivered before 19 December and the seller took hte money but just didn't ship it. When I contacted the seller, they replied in writing that they would not be delivering before Christmas and they did not indicate a date for delivery.

Of course, I didn't need to receive a Christmas present after Christmas. Furthermore, with all the time I lost with this vendor, it was too late for me to order from someone else. Because of the seller's lies, I now had to pay much more to buy the item from a shop. This therefore resulted in a clear direct financial damage for me.

I wrote to eBay to report that their seller had misrepresented facts at the time of the purchase and that I wanted to be compensated for the damage I suffered because of this. EBay refused any type of compensation and replied as follows:

"We do not offer any monetary compensation"

What is worse, when I pointed out that I only bought from that seller because they were on eBay, they replied:

"we are not responsible for what the seller has put in his listing as we are not the one's selling the item. EBay is only the advertising site and we do not hold liability for what it is that the seller has put on their listing. If you want you can refer to our user agreement which you have agreed upon and acknowledged to have understood upon deciding to use our platform."

So, if you're used to good ecommerce sites such as Amazon, please don't make the same mistake I did. EBay does not offer the same service quality and does not guarantee you in any way. If one of their sellers is a thief, it's your problem, basically. I found this experience quite shocking.

Fraud sellers on eBay and eBay not help buyer
Be careful and PayPal the same no protect buyer try Afterpay