I recently bought a shirt on Ebay from China. It was the wrong colour and the buttons were back to front so I had to send it back. I got a refund for the shirt but had to pay $22 return postage. I put a factual review online and Ebay advised they would only refund the postage if I changed the review as they did not like it (that is blackmail isn't it?). When I went to change my review so they would refund me I was advised it was too late to change the review because the time frame had expired. I am not happy as it cost me $22 for nothing on Ebay. I would suggest people think carefully before buying things on Ebay as customer service is poor.
It would appear to Ebay that negative reviews are not acceptable regardless of the facts! Thanks Ian