Easy Sports Tickets
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Easy Sports TicketsReviews 418

3.4

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Easy Sports Tickets Reviews Summary

Easy Sports Tickets has a rating of 3.4 stars from 418 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Easy Sports Tickets most frequently mention customer service, great experience and good seats. Easy Sports Tickets ranks 18th among Tickets sites.

service
49
value
48
shipping
48
returns
42
quality
47

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Denmark
1 review
1 helpful vote
Follow milomir i.
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Good service, shipping in time, greste event in parken denmark.

Champions league fc copenhagen vs fc real madrid. Fantastick game.

We head a good time the whole day at copenhagen.

Happi costimer milo and family from denmark.

Date of experience: December 13, 2013
GB
1 review
1 helpful vote
Follow Andrea B.
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I bought tickets for AC Milan match for my boyfriends B-day as a surprise. The service was very nice, the website was very easy to use and found the match I wanted fast.
The tickets arrived to my home in time, even customer service rep called to make sure I received the tickets.
I highly recommend this site.

Date of experience: December 11, 2013
GB
1 review
1 helpful vote
Follow Debby H.
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Very nice website for Sports tickets, they sell tickets for European Football, Tennis, Rugby and many other sports but from what I've noticed they specialized in football tickets and strong in EPL tickets. Their prices are reasonable and from my personal experience their customer service is really attentive and efficient. I'be bought Sports thickets from EST more than once and I'm very happy with them. Highly recommended.

Date of experience: December 8, 2013
GB
1 review
1 helpful vote
Follow Nicole S.
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Thank you very much for a really extra ordinary service. I will definitely use your service again and again as for me you are the best website for buying football tickets.

Date of experience: December 3, 2013
GB
1 review
1 helpful vote
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Thank you EsaySportsTickets.com for the exceptional attentive customer care. The tickets arrived as promised and the seats better than what we have hoped for, thanks
To you we had a great time in Barcelona. Thums up.

Date of experience: December 2, 2013
GB
1 review
1 helpful vote
Follow Laura J.
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I bought a pair of tickets to the Ukraine France match from EasySportsTickets.com and had a very pleasant experience from start to finish. The sales representatives helped me make special requests as this was a gift for my husband. They took care not to spoil the surprise and called me before every email was sent with updates. The seats were next to each other and we had a great view of all the action. Of course the total trump on the field was a great add-on to our experience! Will definitely be using this service again for future gifts and recommending to our friends.

Date of experience: November 25, 2013
Germany
1 review
2 helpful votes
Follow Dmitri A.
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I spent a lot of money to come to Dortmund from Ukraine specially for footbal match (Borussia vs Bayer, 23/11/13). Plus I paid more than 300 EUR just for a ticket.
But I didn't received my ticket in a hotel (as was agreed) and I heard only an answering mashine on all telephone numbers which are on their internet site.
They are really bastards!

Date of experience: November 23, 2013
GB
1 review
0 helpful votes
Follow Linda G.
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I bought my boyfriend tickets to the Manchester United versus Arsenal match for our 3 year anniversary gift on Easy Sports Tickets. He has been a long time Man U supporter and it was really the perfect gift. I was totally flustered in trying to select the best seats for my budget, but the sales people were totally supportive and put up with my excessive questions. He was so surprised (and impressed with me) and the match was a lot of fun! Thank you!

Date of experience: November 18, 2013
Chile
1 review
1 helpful vote
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I bougth some extremely (really, really extremely) high priced tickets for Wimbledon. The tickets were supposed to arrive to my hotel 1-2 days before the event. They didn't. Not only that, but when I tried to get answers about what was going on, nobody would answer and when eventually the did, all they did was lie to me. After all this, the took the liberty to arrange that the tickets would be deliver near the event just one hour (1 freking hour!) before said event. When the guys (2 suspicious looking guys, most likely to be drug dealers than anything else, and quite agressive and scared of policemen) finally arived they had the tickets, but weren't what the site said they were (at least they were not fake, just worse). When I asked the two guys what was going on, the said that they didn't know anything because they were just delivery men and held no responsibility what so ever.

So, in conclusion, if you want to overpay for the worst service I have ever, EVER, experienced, go for Easy Sports Tickets. Elsewise, choose the competition.

Date of experience: November 17, 2013
Adam C. Easy Sports Tickets Rep
over a year old

Hello John,

I’m sorry to hear that but I’m a bit surprised as Wimbledon championships ended in July of this year and you are complaining only now in mid November 2013? We are serving thousands of happy sports fans every month including many Tennis fans as well as lots of Wimbledon fans from all over the world and we have never encountered with a customer who complained four months after the event has ended.

Furthermore, if I look at your review I can understand that you ordered Wimbledon tickets from our website, you got the tickets you have ordered (only now after more than 3 or 4 months you claim they are not “what the site said they were”) and eventually you watched the desired Tennis match.

I’m sorry but we are unable to investigate your complaint after such a long period of time
As suppliers and ticket sources have changed already by this time.

It’s not clear what are you trying to gain from defaming our website publically and damaging our Business reputation.

In case you feel you have been mistreated, the best way to try and resolve this is issue is to contact us directly and provide us with your order number so we can check our records.

Sincerely,
Adam Castro
Customers Relations Manager
At EasySportsTickets.com
crm@easysportstickets.com

GB
1 review
2 helpful votes
Follow Gil W.
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We took a spontaneous trip to Barcelona last weekend to see the Barca Espanyol match. The whole getaway came together pretty quickly, so we were very pleased to find out we could order tickets online from Easy Sports Tickets, and have them delivered to our hostel as the company representative told us there was not enough time to have them sent to us here in Sweden. The courier arrived the same day as us, and we had great seats allocated in the central tier.

Date of experience: November 10, 2013
Germany
1 review
4 helpful votes
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I purchased a ticket for Arsenal-Dortmund in Dortmund on Nov. 6. I tried contacting (emailing and phoning) for 4 days previous to the event to confirm that ticket delivery would take place and never received a response. Even so I traveled there and the tickets were never delivered. So thanks a lot. Took time off work, booked an expensive train ticket, and was totally let down by this service. I recognize that with ticket resellers there is always a bit of uncertainty, but their inability to be in contact is absolutely piss poor and has cost me alot of money outside of the full refund I expect to get.

Date of experience: November 7, 2013
Adam C. Easy Sports Tickets Rep
over a year old

I'm very sorry to hear that, please send me your order number and I will try to do my best to help you.

Sincerely,

Adam Castro
CRM at EasySportsTickets.com
crm@easysportstickets.com
www.easysportstickets.com

GB
1 review
0 helpful votes
Follow Bob J.
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Any football fan knows there is nothing like being at the stadium stands packed with fellow team fans watching together a match but the clubs make it very difficult to get tickets as the demand is huge. Without ticket resellers websites such as EasySportsTickets we would be all sitting at home watching it on TV…we got the 4 tickets to Arsenal – Liverpool match on time, the seats were perfect and arsenal won 2:0 what a wonderful day, your service is invaluable, keep up the good work. Thank you once again easysportstickets.com.

Date of experience: November 3, 2013
Singapore
2 reviews
4 helpful votes
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Day light robbery!
November 2, 2013

Day light robbery! I paid 912 euros for a pair of tickets that cost 152 euros each. Repeated emails to the company seeking for a refund of the difference were ignored. And guess what? They even stop me from logging into the website by deleting my account!

For the good of mankind, i strongly, strongly suggest that everyone avoid this site at all cost.

Date of experience: November 2, 2013
Adam C. Easy Sports Tickets Rep
over a year old

Hello Joey,

I'm sorry to learn from your complaint that you were disappointed from our service.

It would be helpful if you can send me your order number so I can check the specific
Details and see what can be done to try and make you happy.

From what you have written it seems to me there is a misunderstanding about the situation
With popular Sports events were the demand for tickets is huge and the supply is limited or restricted by the organizers and thus it's virtually impossible for the ordinary person to get
Tickets.

Our website is operating in the secondary market as ticket resellers and our ticket specialists
Are working very hard to find tickets for these popular sports events.

It is clearly stated on the event page as well as on our terms and conditions page and in addition once again on the order confirmation you signed and faxed back to us that:

"EasySportsTickets is a commercial company specialising in offering tickets for sold-out and popular events for so-called hard-to-get tickets. EasySportsTickets obtains tickets on the secondary market and the prices listed on this website reflect the degree of difficulty in obtaining these tickets."

And also:

"When booking the client expressly accepts the difference in price over the face value of the Tickets, due to changes in supply and demand, the degree of difficulty, the cost of obtaining and most importantly, the cost involved in servicing and delivering the tickets to the client's position.

EasySportsTickets prices will be different from the prices that may be specified on the actual ticket and the client cannot derive any rights from these."

I can only guess that before you ordered the tickets from our website you looked everywhere
For tickets for this football game and you compared prices and eventually decided to buy
The tickets from our website, haven't you?

In addition you can look again in our event pages and see that we clearly state the seats
Category as well as we provide a seating chart of the venue so everything is transparent,
The prices and the seats location.

Nevertheless our customer satisfaction is utmost important for us and so as mentioned above if you will send me your order number I will check what can be done to try and make you happy
As the thousands of happy customers we serve every month.

Sincerely,

Adam Castro

crm@easysportstickets.com

GB
1 review
0 helpful votes
Follow Leslie B.
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My friend had recommended easysportstickets.com to me after she had placed an order for a match a few months ago. I was pleased to see that they still offer such excellent service, as I was ordering tickets to the Barcelona vs. Real Madrid match as a surprise for my son's birthday. I am really not familiar with how it all works, but the staff at Easy Sports totally guided me through the ordering process and helped me choose excellent seats which fit my budget. I was very pleased that they were able to help me make my son's dream of seeing Barcelona play (and win at that) come true.

Date of experience: October 29, 2013
RU
1 review
2 helpful votes
Follow Anna I.
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When we've planned our trip to Italy, we decided to visit footbal match. I've logged in to order a tickets on the website easysportstickets.com. Immediately they've called me back to ask do I need any help. The only thing I needed to know was were the tickets for 130 euro each (this were the most expensive ones) be the best seats in the stadium at tis match. They insured me that this are the best tickets, for the best central places, vip places. So I've ordered this tickets.
When we got at our hotel in Milan, at the reception we received two tickets for 45 euros each. It was unpleasant surprise.
Imagine how disappointed we were when at the stadium we were led to the cheapest seats in the corner and very high from the field. Then we'd realized that they've cheated us, sold us worse tickets as the best and the most expensive one.
After coming home, I've wrote them a letter of complain. They have answered that they are selling tickets at the secondary market, and that a delivery was also included in the price. But, first of all, nothing about it was written and told while they sold those tickets to me. So, it means, that they mislead me, telling me that it would be the best seats at the stadium. And secondly, reselling and delivery couldn't cost 60 % of real price!
For my second letter they did not answer at all. So I warn you not to make any deals with this company. As I've read on this website and others, I was not the only one who was deceived.
I can claim that www.easysportstickets.com are thiefs and swindlers.

Date of experience: October 28, 2013
Adam C. Easy Sports Tickets Rep
over a year old

Hello Anna,

I'm sorry to learn from your complaint that you were disappointed from our service.

It would be helpful if you can send me your order number so I can check the specific
Details and see what can be done to try and make you happy.

From what you have written it seems to me there is a misunderstanding about the situation
With popular Sports events were the demand for tickets is huge and the supply is limited or restricted by the organizers and thus it's virtually impossible for the ordinary person to get
Tickets.

Our website is operating in the secondary market as ticket resellers and our ticket specialists
Are working very hard to find tickets for these popular sports events.

It is clearly stated on the event page as well as on our terms and conditions page and in addition once again on the order confirmation you signed and faxed to us that:

"EasySportsTickets is a commercial company specialising in offering tickets for sold-out and popular events for so-called hard-to-get tickets. EasySportsTickets obtains tickets on the secondary market and the prices listed on this website reflect the degree of difficulty in obtaining these tickets."

And also:

"When booking the client expressly accepts the difference in price over the face value of the Tickets, due to changes in supply and demand, the degree of difficulty, the cost of obtaining and most importantly, the cost involved in servicing and delivering the tickets to the client's position.

EasySportsTickets prices will be different from the prices that may be specified on the actual ticket and the client cannot derive any rights from these."

I can only guess that before you ordered the tickets from our website you looked everywhere
For tickets for this football game and you compared prices and eventually decided to buy
The tickets from our website, haven't you?

In addition you can look again in our event pages and see that we clearly state the seats?
Category as well as we provide a seating chart of the venue so everything is transparent,
The prices and the seats location.

Nevertheless our customer satisfaction is utmost important for and so as mentioned above if you will send me your order number I will check what can be done to make you happy
As the thousands of happy customers we serve every month.

Sincerely,

Adam Castro

crm@easysportstickets.com

Sweden
1 review
1 helpful vote
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I can not praise enough all members of the costumer service department I have dealt with regarding the football tickets that I have bought. They always answered and helped me with utmost friendliness and courtesy not usually found in a call center.
It was a pleasure dealing with them
Thank you for everything and I will definitely be in touch in case a need any tickets
Teresa

Date of experience: October 24, 2013
Norway
1 review
3 helpful votes
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I was bringing my sons (8 and 12) to London for the Arsenal vs BvB Dortmund game two days ago. Tickets were supposed to be delivered at the hotel, but never came. Our trip was spoiled, it was horrible. I called many times, and sent e-mail. The company says I will have a full refund. But I never got an explanation. I thought this was safe? That the company would tell if there was a risk involved? I would never buy a ticket from this company. Especially if you have to travel to get to the site, pay for hotel and flight, and for no reason. My sons cried as we watched the game on television from our hotel room.

Date of experience: October 23, 2013
Adam C. Easy Sports Tickets Rep
over a year old

I'm terribly sorry about it, we have already refunded your Credit Card.

From the investigation we made it turned out that the courier company
We used didn't deliver our envelope to your Hotel on time but only
After it was too late. We were notified about it at the last minute
So there was nothing we could do to provide you the tickets.

I empathy with your discomfort and sorry to learn about your
Son's disappointment, I also have small kids and I fully understand
Your feelings.

We serve thousands of happy sports fans every month
And I can assure you it's a very rare and not a typical incident
With our daily Business conduct.

As per your mention of the hotel and flight expenses, well I'm
Sorry but we do not compensate for anything beyond the cost
Of the tickets you have paid for, this is clearly stated in our
Website terms and conditions as well as on the signed confirmation
You have faxed us back with your order.

All I can offer as a modest compensation is a coupon code
For your next purchase with us of buy one ticket and get
The second one free, if you are interested, please contact
Us and I will arrange it for you.

I beg your understanding and hope you accept my sincere
Apology.

Kindest Regards,

Adam Castro

Customer Relations Manager
At EasySportsTickets.com

crm@easysportstickets.com

GB
1 review
0 helpful votes
Follow Barry A.
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Usually I don't have the energy or time to go through the process of writing positive reviews about companies or services but in this case I had such a good time in London that I felt obliged to sit down and tell the world how happy I am from the service I got from easysportstickets.com. As you probably know it's extremely difficult to get tickets to Man Utd matches especially to their home games.

Well, to cut a long story short my cousin from America cam to visit us and we wanted to watch Manchester U home match together. We were six people and we wanted to have seats together. The nice people from EasySportsTickets worked hard to find for us these six tickets at a good location in old Trafford. It wasn't cheap but was worth every penny. The tickets arrived to my London home address two days before the match date and we enjoyed it tremendously.

If you need football tickets for the EPL don't think twice go directly to EasySportsTickets it's really nice and easy.

Date of experience: October 16, 2013
GB
1 review
1 helpful vote
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"10/15/13
October 16, 2013

"10/15/13

Ordered Tickets for the Barcelona Valladolid match on Oct 5, we took a flight from NY and when we landed in Barcelona the tickets were waiting for us at the front desk of our Hotel as promised. At the Camp Nou Stadium we were surprised to find that we got better blocks sections than what weve ordered and we had a great view of the pitch. Watching Barca is such a great experience and it was a celebration of goals, Barca won 4 1 so we had a wonderful time. I would like to recommend EasySportsTickets.com as we got from them hard to find football tickets (Its very difficult to get tickets from abroad) at a fair price and excellent service. I will definitely order tickets from them for my next trip to Europe."

This review is a lie. It has been posted by one of their employees.

Anyone thinking of buying anything from these crooks should also read reviews of onlineticket express. It is a related company and run by all the same fraudsters. Can "Adam C" confirm that this is not so?

Date of experience: October 15, 2013
Adam C. Easy Sports Tickets Rep
over a year old

Hi there,

This is not a real review but an ugly defamation of our website.
If you wanted to respond to our customer's positive review
You have the option to do so but you chose to create a new
"review", copy his review and rate our website with a single star
And thus lowering our average rating score...

This is clearly the case of a jealous competitor who cannot compete
In the market and his last resort is defamation and lies.

Shame on you Mr. That you chose to go that low, I’m sure our potential customers
Can see through it.

California
1 review
1 helpful vote
Follow Larry D.
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Ordered Tickets for the Barcelona Valladolid match on Oct 5, we took a flight from NY and when we landed in Barcelona the tickets were waiting for us at the front desk of our Hotel as promised. At the Camp Nou Stadium we were surprised to find that we got better blocks sections than what we’ve ordered and we had a great view of the pitch. Watching Barca is such a great experience and it was a celebration of goals, Barca won 4 – 1 so we had a wonderful time. I would like to recommend EasySportsTickets.com as we got from them hard to find football tickets (It’s very difficult to get tickets from abroad) at a fair price and excellent service. I will definitely order tickets from them for my next trip to Europe.

Date of experience: October 15, 2013

From the business

EasySportsTickets.com was created to help Sports fans locate and buy tickets to the most popular European Sports events such as Football matches, Rugby, Tennis, Basketball and other highly-demanded events.
The EasySportsTickets robust and secure online platform is a state of the arts ticketing system therefore our customers enjoy the most reliable and secured ordering system with the highest privacy standards