Design Within Reach
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Design Within Reach

How would you rate Design Within Reach?
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Florida
1 review
0 helpful votes
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Where is my merchandise
October 16, 2023

Paid $400 for delivery.
Paid for merchandise.
Delivery date passed and they cannot/will not telll me where my merchandise is or when I will receive it. With standard tracking this is UNACCEPTABLE!

Date of experience: October 16, 2023
California
1 review
2 helpful votes
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Don't buy there
December 29, 2018

WORTH EXPERIENCE EVER...
Bought many thing ( MORE THAT 10)... sale person friendly etc.OK

But this situation been: RIDICULOUS, FUNNY AND DISRESPECTFUL...
I still waiting... to know when I may get "Flight Recliner Chair " "DWR Exclusive"
I Bought in august 2017... I STILL DONT KNOW when I will get it... MAYBE 2018!?!?!
I AM TIRE to deal with the excuses or even better the lack of information! In between getting calls and emails asking me if i wanna buy more things... REALLY... i still don't get my original order and want me to buy more! NO WAY!

Neither a note of sorry... and of course no discount or REFUND of any way...
Does my time has value...?
What will be happed if i don't pay to DWS for 6 month?
PLAYING WITH YOUR TIME & YOUR MONEY...!

DONT BUY ANYTHING THERE...
EVEN WORTH IF ARE EXCLUSIVE FROM DWS!

You can get same thing better price & service at: hivemodern.com
hivemodern.com

Date of experience: December 29, 2018
Michigan
1 review
0 helpful votes
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My inquiry was with regard to my Sonno Prima visco-elastic, memory foam mattress (for the twin bed size).

Date of experience: April 29, 2019

Overview

Design Within Reach has a rating of 1.4 stars from 24 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Design Within Reach most frequently mention and customer service. Design Within Reach ranks 624th among Furniture sites.

service
14
value
11
shipping
11
returns
9
quality
9