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The company enjoys a mixed reputation, with many customers praising the quality and aesthetics of their products, often highlighting fast shipping and a wide selection of fashionable options. However, significant concerns arise regarding customer service, particularly in relation to return policies and responsiveness. Numerous customers report difficulties in obtaining refunds, with some feeling misled about the return process. Delays in order fulfillment and inconsistent sizing further contribute to dissatisfaction. Overall, while the product quality garners positive feedback, the customer service experience leaves much to be desired, indicating a need for improvement in their support approach.
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Great dress we will order 2 more for that other bridesmaids. Great cost, great fit and completely beautiful.
Dresswe was extremely helpful in responding promptly to my inquiries. Thank you for your help. I can't wait to order this dress.
This company is such a pleasure to work with. I contacted them with my very close date for the event to order a red wedding dress I saw on their website. They said they could do it and THEY DID! It was off the shoulder and I asked them to make the sleeves go to the elbow-THEY DID- the sleeves are beautiful. The company made it to my exact measurements, contacted me with anything they weren't sure about and contacted me to double check my requests. They even added an American style bustle loop and button on the back that I mentioned but didn't require. Yay! The dress arrived A FULL WEEK ahead of my deadline. It's a PERFECT fit and it's gorgeous! The satin skirt that lines the dress is a solid, top quality fabric as are all the materials on the dress. I was surprised at the the quality of the fabrics and construction of the dress considering the extremely good price. I would order from them again without worries. Because of my close date I did get the faster delivery option and it really was fast. I LOVE my dress!
My wedding dress arrived, all packed very well. Inside was an amazing dress well made. I was very impressed and would highly recommend buying online from dresswe
Really beautiful made it on my personnal size fits perfectly! And arrived just on time for my évent! I didn't mentioned the time that was short one month exacte! So i had no expectation on the delay... but It arrived godage, So 28dans! It's great, the quality is very gold. Thanks! I'll surely recommend dresswe!
Cuando recibí mi vestido fue increíble. Tan bellos, la tela hermosa, los detalles increibles! Realmente bellísimo! Muy recomendable!
I'm very happy with my sweatshirt! It's exactly what is in the picture and the material is warm and soft. Thank you guys so much! <3.
LOVED the dress. It was very flowy and truly fit perfectly with the measurements I submitted. Unfortunately the beading was a little too fragile and I submitted custom measurements so the dress took approximately a month to ship but luckily I had it in time for my event! Overall I'm satisfied, especially for the price. I can't wait to order another dress with this website.
Gorgeous dress, I love it-, just very long so have to get it turned up, but its fab on- defo recommend this to others: 0) x
It was delivered more quickly then even expected. Dresswe knows that these packages are important and sends them with care, packaged very well. The dress is absolutely beautiful and exactly what it looks like in the picture. I ordered it too big expecting to need it altered anyway but I can't wait to wear it on my special day.
Bought my wedding dress and is amazing. Well made, and quick! Have ordered my wedding favors off here too as the service was so good!
I've just received my dress today. It took me a long time to decide my fisrt online shopping but I fell in love with this dress when I saw it and finally I ordered it in royal blue colour. When I opened the box I got surprised with the beautiful dress, the high quality of the fabrics and the wonderful details. After this first good impression, when I tried it on I felt it's very comfortable and fits me like a soft glove. The mirror gave me a breathtaking image of myself! Thanks to all the people have contributed to get this lovely dress have arrived to my hands!
Great quality! I ordered Daffodil and the colour turned out to be really nice and sweet. The top part is very delicate too. Good quality zipper. Overall very satisfied.
Fit perfectly. The quality was FANTASTIC. I was very pleasantly surprised! I would definitely order again and again from this site. THANK YOU.
For the price, this dress is an amazing bargain. It is a bit small around my waist; The quality is very nice and the dress is so flattering. I will probably order another one. Also, the shipping is very smooth and dress was in good condition. Very Happy with it!
It's kind of funny. I was supposed to get my package on 20th, Dec, 2015. Which was very quick service. But then I received it yesterday. I am very pleased. Also, finding that the dress was well designed to the quality standard I can approve. I bought a pair for my daughter for Christmas from another site and liked them so much, I decided to order a pair for myself. Unfortunately, the website I originally ordered from was sold out. It took 2 hour long search sessions to finally find them here, but I'm thrilled I did. I'll be using your website often from now on.
My daughter was very satisfied as was I when the dress arrived. Prepared for a evening performance, delicate sequins and beading, I modify it into lace-up, and it fits me very vell.It was exactly as the picture and description and will definitely order from this place again. Very pleased.
These shoes are really perfect! It's amazing and so comfortable for the price with big discounts in the special holidays. I got a standard US size 6 (which is what I normally wear) and the fit is great. Very happy with my purchase and I recommend DRESSWE to anyone.
Answer: Dear Sarah, Thanks for your question here. I have informed your questions to our representatives and you will get a reply shortly. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Hi, Nadine, Glad to hear from you. Very sorry to reply so late. Yes, it will showing a different address information when you choose to pay with west union, but please take it easy, it doesn't matter.we can accept your order and your payment.If you have a paypal account, we suggest you pay with it, believe it will give you a more security guarantee. If you have any questions please send email to info@dresswe.com or service@dresswe.com, Have a nice day! Dresswe.com
Answer: Unfortunately, I would replace the dress today. I ordered a few dresses two months before prom, and received only one, and the quality was low. I hit a brick wall trying to communicate with 'Susan' in China. And, if you do receive it late, it is difficult and expensive to return it. Good Luck.
Answer: Hi, Kenya, If you give me your order No., We will give you an affirmatory answer. Yes, It depends on the shipping method you chose will take from 5 days to over 2 weeks. Have a good day! Dresswe.com
Answer: Dear Karen, Thanks for your question here. If you want to order from our site. Our suggestion is that you should refer to our size chart so that everything would be fine. If you are not sure about it, you could also go to our live chatn and our representative would give you suggestions, Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Skey, Thanks for your question here. We have a huge amount customers around the world and they alol speak highly of us. If you want to order, I suggest you choose the size according to our size chart. Of course, we could make the dress according to your requirements, just fill in your requirements when you are placing your order. Thanks. If you urgently need the items, we suggest you use the fastest shipping. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Peg, Anything about placing an order you can contact us at 86-29-82016892, or you can send an email to info@dresswe.com or service@dresswe.com Have a nice day, Dresswe.com.
Answer: Hi, dear friend, Thanks for your question here. All the dresses are made in good quality. As for the size, please kindly check our size chart before any order is made. Any other questions, please feel free to let us know at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Hi, dear friend, Thanks for your question. Yes, that is possible if we haven't shipped your order. If you have any other questions, please directly contact us at service@dresswe.com or info@dresswe.com. Have a nice day. Best regards, Dresswe Team
Answer: Dear Customer, Thank you for the question here. For customer reviews, please feel free to visit below link: http://www.dresswe.com/reviews/ Thank you. Any questions, please feel free to email us at info@dresswe.com. Dresswe Team
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