Dresssale.co.uk has a consumer rating of 1.24 stars from 17 reviews indicating that most consumers are generally dissatisfied with their purchases. Dresssale.co.uk also ranks 332nd among Wedding Dresses sites. The most common issues with Dresssale.co.uk are around returns, which are more complicated than expected by some customers.
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Order from this website !!! I ordered a grad dress from here and it turned out PERFECT! it fit completely amazing and it came on totally on time! Such a cheap price for an awesome dress that u get ! Don't judge this website by 5 reviews ! They phoned me as soon as I placed my order to ask for my height and how much I wanted added to the bottom of the dress for heels! And sure enough they followed up on there promise ! Definitely worth it! Just order it far in advance and say your event is earlier " you will be sure to have your dress in on time ! Definitely worth it !!!!See positive reviews
This company is one of the worst I have ever dealt with. I ordered a dress for my son's wedding. When it finally arrived (6 WEEKS for an off-the-rack), the zipper would not move, up or down. I don't know if the dress will fit because I am unable to try it on. DresSale first suggested that I take it to a seamstress to have the dress fixed. I declined and asked for a return address and a full refund. They have since offered me a 15% refund as compensation because, as they say, it costs the company a lot to make the dresses. What a joke. It isn't any of my concern how much they spend to make their dresses. I paid the amount they charged. Their website states that they will accept returns for damaged merchandise. That's a lie. I will never be able to wear the dress. They take your money and run. This is a company in China, so there is very little recourse. Wish I had read the comments before I wasted my time and money. Do not order from them.See critical reviews
If you cannot discuss with someone your dress over the phone, go somewhere else. I have seen so many people get scammed on fake wedding dresses that never arrive in time for the wedding.
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