The pieces did not fit at all i spent so long trying to figure it out and now it looks awful because it is covered in duct tape.
Amazon buyers beware, they will not refund the total amount paid. My daughter used her Graduation money to purchase the Over the Bed Shelving. When the packages showed up damaged, I had to work directly with Dorm Co (not Amazon) to get the damaged item returned. This was not simple, I had to supply pictures including a reason, several emails back and forth. I asked to have a new box sent to return the items, no response. After using bubble wrap and cardboard to fashion the box back together I shipped it off. Roughly 7 business days later I received a refund, less $30. For the last several weeks I have been emailing Dorm Co, with no success. All I get back is " it's their return policy". The product arrived damaged, I was not able to wait for replacement parts. Why would I pay $30 for a damaged product that I sent back. I contacted Dorm Co promptly, they did not explain in any of the pre shipping email conversations that I would not receive a full refund. I asked to speak with upper management, the answer was no.
Also not one of the items my daughter purchased had instructions. I had to request them. They sent via email, pdf. Please remember these items are for a dorm. Our young adults heading off to school to start their life need all the instruction they can get. Can you imagine the surprise for the parents on this stressful move in day, finding out there are no instructions?
I will not purchase another item from Dorm Co, I will not recommend them. With so many options out there, spend your money with a more reputable company that stands by their products 100%. Here is the list of employees that would not help me: Ruth, Taylor, Heather, Dawn and Magen.
I'm happy to answer any of your questions on the other items we purchased. If you would like to see the email chain, I'm happy to share it with you. I want to be clear, I did everything as professionally as possible. I hope this review helps aid you in your future College purchasing decisions.
The laundry bag should have like at least a zipper I can close and the hamper is hard to keep closed because the top keeps slipping off.
It came a little earlier than expected, which was great for me, and my sheets were in great condition
I love this site because I could get everything my child needed with a one stop shop. The costs were reasonable and the delivery was fast.
I used the changing room for a Holiday Event for my boutique-Sassy Grace Boutique! It was a huge success and very useful in increasing sales!
Arrived faster than expected. Beautiful color and super soft. It's perfect in a dorm with a nautical/ocean theme.
Your prompt delivery and concerned follow impresses me. I will definitely return to your website for future use.
We are excited to set up her dorm. This was the perfect light gray she was looking for!
Great buy. This would be a great addition to any dorm room. It takes up little space and will be perfect when one needs to get out of his desk chair.
Great selection, great pricing, smooth service, quick delivery. I will be ordering again in the future to add additional items to my son's dorm room.
Get the regular size though because the larger one is definitely large and heavy due to the boxing but other than that, I'm completely satisfied
Great combination of bedding and accessories for my first year college student! Thank you for shipping it in a timely fashion too, it was fast!
Happy with our stapler, tape dispenser & pencil cup. Very pleased with the prompt delivery. Thank you.
Nice product but very heavy. My daughters dorm room is on the 3rd floor and would be very hard to carry shelve box upstairs.
I compared prices of the pintuck comforter across many stores, Dormco had the best price. Shipping was fast as well. Great experience.
Perfect size for a dorm allows for sufficient pantry usuage. Very satisfied with delivery time frame and product easy to assemble
Overview
Dorm Co has a rating of 3.9 stars from 395 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dorm Co most frequently mention good quality, fast delivery and college student. Dorm Co ranks 12th among Furniture sites.
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- Clarence, NY, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members