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Domino's PizzaReviews 426

1.5

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Domino's Pizza Reviews Summary

Domino's Pizza has a rating of 1.5 stars from 426 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Domino's Pizza most frequently mention customer service, thin crust and delivery driver. Domino's Pizza ranks 173rd among Food Delivery sites.

service
170
value
157
shipping
96
returns
88
quality
149

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Maine
1 review
0 helpful votes
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They suck
January 14, 2023

Ew. Business sucks and food sucks. Last resort dinner. Go somewhere else and save your time. Your welcome

Date of experience: January 14, 2023
Missouri
1 review
0 helpful votes
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3 dollar tip?
January 9, 2023

They dominos tells you 3 dollar tip if pick up your pizza etc. Dominos full of poop they give your a 3 dollar coupon. Which you have to use within a certain time. Of you do not use this coupon in time. You loose your 3 dollars. So no 3 dollar tip for you.

Date of experience: January 9, 2023
Georgia
1 review
0 helpful votes
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Dominos suck they don't even give you a cup of Feta cheese for our salad.At least what the GM said when he got on the phone.But they did 4 other times before.

Date of experience: January 6, 2023
Idaho
1 review
0 helpful votes
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Walked Out Without
January 1, 2023

I went in to my local Domino's to grab two medium-sized one-topping pizzas to take to a busy family member. It was early on a Saturday night. They wouldn't even take my order at the counter. I was told I would have had to order it three hours earlier! Very poor way to do business. Should be able to do orders at the counter! I would give "0" rating.

Date of experience: January 1, 2023
Texas
1 review
0 helpful votes
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I want to tell you how impressed I am with Dominoes on Barker Cypress Rd (new shopping center).I have always had excellent service except one time. The staff especially Joshua are wonderful and are customer driven. I have been extremely ill since Friday and they noticed I could barely breath. I have bilateral pneumonia and serious flu symptoms. Well today I ordered delivery and told them to just put on the table at my front door. I would never endanger them as a person or nurse. I am 68 and when I saw that they wanted me to get better soon and with a happy face, I started to cry. The thoughtfulness and true caring meant so much to me. I have never had this done. I called Joshua to thank him and the other staff.i know that they would do anything for me. TO THE OWNERS: PLEASE REWARD THEM (ESPECIALLY JOSHUA) I I PLAN TO TURN THIS INTO THE TV STATION ABOUT BEST RESTAURANT SERVICE IN THE KATY AREA.
Promote Joshua!
Ava Herring

Date of experience: January 1, 2023
Colorado
1 review
0 helpful votes
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Drop in quality
December 30, 2022

Lack of flavor, pizza over cooked, not enough sauce and the flavors are not what they used to be. Frozen pizza from the store is better.

Date of experience: December 30, 2022
Florida
1 review
0 helpful votes
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Too small garlic twist
January 1, 2023

Why do they put those little pretzel sticks in the box of garlic bread I asked him over and over do not give me the small hard ones I like the big pets OK thank you

Date of experience: December 30, 2022
Texas
1 review
0 helpful votes
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They touch the phone and cash register and go head to make the pizza. This is so bad. I will personally will not be back or make any more order.

Date of experience: December 29, 2022
New Hampshire
1 review
0 helpful votes
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Poor quality
December 15, 2022

When you get a cheese and pepperoni pizza there's enough pepperoni on it perfect but if you order just sausage pizza they don't hardly give you any I had four or five slices that didn't have any sausage on it at all it was flat it had no flavor it was warm wasn't hot the most important thing is I'm handicapped and I cannot go down to get my pizza I'm in a wheelchair how can I roll my wheelchair down and then roll it back up carrying a pizza and possible it falls off your lap and they will not bring it up I had to call two people to see if they could go down and get it for me that's not fair to them or me it's an apartment place I'm on the 12th floor at least they can do is deliver I think that's very poor service

Date of experience: December 15, 2022
California
3 reviews
9 helpful votes
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Worst Pizza in Memory
December 15, 2022

Ordered a medium hand tossed with meat, jalapenos and mushrooms and marinara sauce. I got a pizza (?) 1/2 without cheese, void of any noticeable marinara sauce, some slices with no meat, several slices just a piece of bread with scatterings of mushrooms and jalapenos. They weren't busy, it was 11:30 am when I ordered it, nobody was there when I picked it up so that can't be the reason - just a crappy pizza. I'm not too worried, I'll never go there again.

Date of experience: December 15, 2022
Tennessee
1 review
0 helpful votes
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I think they ruined my food in spite, I think they let personal basis determine how they treated my order, it is not very business like, business is business or we all go more insane, I just wanted dinner, and they are employees, not Nazis...if they are they won't get my business, that crap is stipid

Date of experience: December 3, 2022
Massachusetts
1 review
1 helpful vote
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This is the response I get after not receiving something that was supposed to be given to me after a horrendous experience for being upset about being lied to

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Bad services
December 1, 2022

Dominoes serves a mush for what they call a chicken after order trash online manager gives a time about returning 10 dollar for some trash served.

Date of experience: December 1, 2022
Maryland
1 review
0 helpful votes
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My food was cold the 1st time and because my daughter took one bite of the pizza they would do nothing to rectify their issue calling me a liar telling me That their food is never called. 2nd time I ordered from them which I never should have even done, They got my order mixed up with someone else, I asked them if my food was going to be cold they said no it's been sitting under the heat shoot for an hour, Of course my food came out cold when I called to inquire about it I was hung up on by the representative, storm. And the manager Frank Did not care at all all he did was provide me with the name of the man who hung up on me great managerial skills. What a s*** show, My God is it possible that their food can be as terrible as their customer service and their customer service be as terrible as their management They're batting a 1000 over there I'll tell you! Do yourself a favor call papa John's!
To top it all off I tried to follow a complaint and the 1 800 dominoes told me to call the store... pathetic all the way around!

Date of experience: December 1, 2022
GB
1 review
1 helpful vote
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Never again
December 1, 2022

So been over a year since I ordered from here and yet again it's shown me why I don't bother all sauce no cheese. Toppings all over the place and of all things to forget is the cheese burger sauce on top ‍ all I could taste is tomato paste. Buzzing.Burnt my natcos and don't get me started on how the food looks. Honestly don't know how these people are being shown how to make food but this is no way to be running a business. I did try leaving a complaint on there site but is no way of doing so. Never again will k order from any of the domino stores. Waste of money and effort

Date of experience: December 1, 2022
Colorado
1 review
0 helpful votes
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Parmesan
December 1, 2022

I went to buy pizza at Domino Pizza. I was greeted by Ms. Nataly Guzman. Ms. Guzman was so pleasant and accommodating. I had my order on time. She's very attentive to details. Definitely will come back.

Date of experience: November 30, 2022
Colorado
1 review
1 helpful vote
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RUDE AND REFUSED ORDER
November 28, 2022

NEVER ORDER FROM THE SOUTHERN BLVD IN RIO RANCHO NM.
MANAGER THERE IS A JOKE AND A JERK! NEVER BUYING FROM DOMINOS AGAIN AFTER 25 LOYAL TEARS. GET PIZZA AT THEIR COMPETITORS!

Date of experience: November 28, 2022
New York
1 review
0 helpful votes
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I place an order at the Domino's #3370 4395 Union Road, Cheektowaga NY *******. In the instruction, I let the store know I could not shovel my snow at this time, I'm having back issues, I am a disabled vet, and I have documentation if they require it. The driver came to my house and told me he cannot give me my order because of the snow. I've been on hold trying to get my refund. I was hung up on, and when I call, they say I already received my order.

Date of experience: November 20, 2022
Kansas
1 review
0 helpful votes
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Delivery
November 15, 2022

The delivery person was supposed to do a no contact delivery. But he did not, he knocked on the door and handed it to me.

Date of experience: November 14, 2022
Australia
1 review
0 helpful votes
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Useless
November 4, 2022

Ordered through menu log, type the correct address - RYAN - the "manager" in Wagga tell me I entered the wrong address for delivery, I go back to the original order, check it and called back as I indeed provided the correct address, only to receive a rather combative an EXTREMELY unprofessional response... I will not be supporting them again! Oh, and we did not actually receive the complete order:-(

Date of experience: November 4, 2022