From the business
Register a domain name and transfer domains. Reliable web hosting and VPS. Powerful website, blog, and ecommerce tools. 12 years, millions of customers.
Domain.com Reviews Summary
The overall reputation of the company reflects a mix of strong customer satisfaction and notable concerns. Customers frequently praise the ease of use, intuitive interface, and reliable support, highlighting a generally positive experience when navigating services. However, issues with payment processing and renewal complications have led to frustrations, including unexpected charges and perceived security concerns regarding account protection. While many users appreciate the quality of service and recommend the company, the recurring problems with transactions and customer service responsiveness indicate areas for improvement to enhance the overall customer experience.
This summary is generated by AI, based on text from customer reviews
Right now i just started using this but i hope it will help me in future
I am frustrated as I cannot get my email here to work properly. I did change my DNS as I have a Weebly website (propaintersfsj.com) but it seems to have created an email problem. I just want to get my roundcube webmail working!
Hi Adriana,
That is something we can help with. Give us a call.
DJ
Customer Advocate at Domain.com
So far so good! I have been using domain.com for over 12 years no
Hi Hendrik,
Thank you for your review!
DJ
Customer Advocate at Domain.com
Fairly simple to use interface. My only stop for registering a new domain
Hi Dale-Kurt,
Thank you for your review!
DJ
Customer Advocate at Domain.com
Cannot get into the domain forwarding or other settings
Hi Jose,
Give us a call and we will straighten that out!
DJ
Customer Advocate at Domain.com
I am trying to enter a live chat and get some assistance. I click on help then live chat and the window goes closed and no chat comes up.
Hey Peter,
Try giving us a call and we can help you out!
DJ
Customer Advocate at Domain.com
I can't connect to Wordpress. The button "install wordpress" would not enable after I input all the information.
Hey Dan,
Give us a call and we can help!
DJ
Customer Advocate at Domain.com
Having a little trouble finding my way around the site
Hey Blankdsk,
Give us a call and we can help!
DJ
Customer Advocate at Domain.com
I worked with Amrutha in Customer Service to resolve an issue due to a mistake I made, he (she?) was quick in assessing my needs, was efficient, effective, precise, professional and very helpful. I appreciate this and will return to Domain.com time and again when need arises due to my 1st good impression, well done!
Hi Kevin,
Thank you for your review on Amrutha!
DJ
Customer Advocate at Domain.com
Site never saves my changes, very clunky, cant even load chat for help, very basic templates
HI Ronald,
Give us a call and we can take a look into this.
DJ
Customer Advocate at Domain.com
Live Chat
Chat Started
4:08 PM
Leslie Herman
Hello. I just signed upend paid for Website Builder. Nothing seems to be working. Is your stuff working at all?
I watched the tutorial. I followed the instructions to hopefully begin to build my website but i was not taken to a new tab to begin and the HELP/CHAT button was not working either. I had to log out and get toLive Chat from the outside. ON the inside nothing seems connected or functioning.
Not a great start huh? I will probably want to get a refund if this is how it is going to go...
Hello?
4:10 PM
Hey Leslie,
Give us a shout at reputation@newfold.com so we can better assist.
DJ
Customer Advocate at Domain.com
I love the integrations you have since developed between you and other domain service providers (i.e Microsoft360). Huge Thumbs Up!
Hi Longwe,
Thank you for your review!
DJ
Customer Advocate at Domain.com
I love domain.com. I am able to use all of the features necessary for my website. It is easy to use and I love that I can preview any changes prior to sharing it with the internet.
Hey Jacqueline,
Thank you for your review!
DJ
Customer Advocate at Domain.com
Really hard to set up anything unless you are computer wizard.
Hi Renata,
It can be tricky but don't give up. Give us a call if you need anything!
DJ
Customer Advocate at Domain.com
Looking for domain.com contact info - not easy to find
Hey Wayne,
Give us a shout and we will take a look into this.
DJ
Customer Advocate at Domain.com
Email was difficult to understand how to set up but customer service was very helpful
HI Xin,
That is so good to hear but if you still have issues give us another call.
DJ
Customer Advocate at Domain.com
I keep trying to publish my website but nothing shows up. There's no page for it. I designed it and everything. I'm unsure what to do next. I'll just look it up but still I wish it were easier to navigate to the steps required to get it completely up and running.
Hi Joceylin,
Give us a call and we can take care of that.
DJ
Customer Advocate at Domain.com
Disappointed, can't even protect my domain with google...
Hi Jonathan,
Try giving us a call so we can fix this.
DJ
Customer Advocate at Domain.com
I am trying to establish my new business domain and email and this has been a nightmare. I did not know, nor would have I gone with your company had I known that I had to use Google Workspace. Now, I have RoundCub as my web email and MS Outlook is all jacked up. Please have someone call me to explain why I have three companies to deal with.
Thank you
Hi Michael,
Give us a call and we will fix that.
DJ
Customer Advocate at Domain.com
The verification process is lasting for almost a week already; the domain is still not working
Hey Olga,
Give us a call. We can look into that.
DJ
Customer Advocate at Domain.com
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
HI Mozammil,
Thank you for your review!
DJ
Customer Advocate at Domain.com