I purchased and received a drafting-style office chair from Dollarhog.net in January 2021 and when it arrived it appeared unused, but it was broken. I have attempted to contact their service department via email every day since I received the broken item to arrange a return and refund according to their website's 30 day money back guarantee, but no one has responded. I have tried calling their phone number and leaving messages but I have received no response and no one answers the phone. This company is a scam.

I bought a vanity mirror & it arrived broken. I have tried numerous times to call during their business hours and no answer... ever. I've emailed them about 5 times and no response. I placed a different order & left a message to call me back regarding my return & no response. I really don't think they have a 30 warranty as they claim. I don't know what else to try.

I purchased an office chair from this company through Amazon. When the chair came it was missing several parts needed to assemble the chair. They charged me 68 dollars for a worthless piece of junk. I would strongly recommend that NO ONE ever use this company. They are running scams to rob people of money for junk!

I bought a Eureka cordless vacuum. When recd it absolutely disgusting. There was black mold, NEVER cleaned it. Basically someone returned it dirty and then sent directly to me. When I called and talked to not so friendly Jasmine' she said "oh we don't clean our products' sorry but I could of got a vacuum this dirty out of someone's trash. #wouldneverbyfromthemagain

Don't throw your money away on this company they sell trash
You be better off going to a thrift store
Used parts that have been taped with tape residue on them
Missing parts picture below shows glue residue from tape from previous owner
Just trash

Bought an item from them that they claimed was new and sealed.
Item came put back into the box upside down with no packing materials.
I reached out to them and they got back to me saying they would give a partial refund and then disappeared never to be heard from again.
They buy returns from major retailers like Walmart and Amazon, if the box looks sealed they sell it without inspecting the contents which was the case with my item.
This is not a company to deal with if you want to get good merchandise and good customer support.

I have called everyday several times a day. The said in the recording they were open 8:30am to 5:00pm. Every time I called the recording said they were closed and to leave a message. Then the recorder said we are sorry but the recorder is full and to call back another time, Good-Bye!
They sent me a Bissell Sweeper I purchased for $49.97. It was supposed to be new- it was dirty and full of someone's pet hair. I will never purchase anything from them again and I suggest you do the same. They are a SCAM and there is NO Customer Service. They should put companies like this out of business!

I order this baby swing came in within a week via fed ex, said in description it was in like new condition no scuffs or stains however there were a lot of scuff marks all over the metal bars very noticeable and the baby mirror part where it turns for the motion was extremely scratched up. Overall it was in clean condition no stains on the seats just a bunch of MAJOR scuff marks and damage to the metal bars. Swing works prefectly fine and for 70$ I'm overall pretty happy just wish they wouldn't put in the description there is no overall cosmetic bumps when there were plenty

The package i ordered had half of the parts and their customer service department must be imaginary because I've called 20 times and emailed with zero response. Do not order from them

Terrible service product came broken and non functional contacted company assuming the item would be replaced and paid to be shipped back and associate was totally unprofessional and approached customer service like following a what Noh to do manual. WORAT COMPANY AND EXPERIENCE EVER! Do not buy

I ordered an open box chair from them for roughly half the Amazon/other price. When it arrived, I checked that every piece was there, as I always do with a discount supplier. All was. Assembled the chair, only to discover the ergonomic back seat adjustment was broken. The back was the LAST part of the assembly, so no way to know before putting it together that wasn't working. Wrote to their customer service... sure... not problem. Put all pieces back in the box and we'll send you a return mail, etc., etc.

BUT once assembled, the chair pneumatic metal bar uniting seat and roller bottom FUSED, or locked in place. It won't come apart. I've now for 2 weeks gone back and forth with them about this, offered to cut the bar and send it back in pieces. CANNOT get a straight answer/guarantee they'll refund. I totally understand that they want it back to be sure I'm not asking for a refund then keeping the chair. But I want the reverse: proof I get a refund even if it's in pieces because that's the only way they're getting back the chair.

They're clearly trying to make me GIVE UP. I'm stubborn, I won't. But this is a BAD company for refunds. Total crap guarantee. Apparently it's only 100% if you can return it intact so they can resell it to some other sucker.

Dollarhog.net is absolutely a scam site. I placed an order and after receiving my tracking number stating it was to be delivered on the 12th, I did not receive the package until the 18th AND when I opened it the product was broken in several places. As I looked further I noticed all the broken pieces weren't even there. So pissed off right now because you CAN NOT get any customer service representative to speak to or return my call. I've called and emailed numerous times with no response. My next phone call is to my credit card company. I 100% WOULD NEVER RECOMMEND DOLLARHOG TO ANYONE.

I bought a pair of rollerblades from this company. They did get here in time, but I wouldn't give them high marks on their packaging. Because they must of just shoved the rollerblades in the box. And left a hole in the box from the brake. And there was small little Allen wrenches that could of fallen out of the hole once the box shifted. But
At least I only paid $25.78 instead of $72

I have a customer service issue due to damaged product shipped and the business is unavailable. Daily contact by email and phone is unanswered for more than a week.

I bought a standing desk converter order #16228. Immediately after placing the order I noticed the shipping address was incorrect. I called and called. I left email after email. Noone got back to me and I got a message from dollarhog with a Fedex tracking # to the wrong address. Twenty seven hrs later I finally get a return email stating
The NR Group, Inc
11:25 AM (2 hours ago)
To me

Hi there,

Thank you for taking the time to get in touch with us and apologize for the delay. Unfortunately your item has already been dispatched.
You can reach out to FedEx and they should be able to update that address for you. If you require any further assistance, please just let us know.

Warm regards,

Gabrielle

Called Fedex and they notified me dollarhog has restrictions and only the shipper can change the shipping address. Calling dollarhog and emailing. No response. Tracking my item being shipped 500 miles away from =/

Placed an order and there was an issue with the delivery address... emailed immediately after purchase to rectify... got a response 4 days later saying they would fix it (someone named Jazmine)... never got fixed. Product never arrived.

This company went way beyond what they had to do, they sell used products at great discounts. Their shipping is free and they describe product in great detail. I am happy I found them. God bless you Dollar Hog

You will NOT receive one item with all of the contents. This company has the worst customer service possible and will never call you back or make things right. DONT WASTE YOUR TIME OR MONEY.

Buy from a company that cares.

Stacey VanEerten

With so many reputable companies out there, don't go here!
I ordered a DeskCycle that came broken and unusable in a smashed, open, unreusable carton. Since the carton was not usable to return the broken item, I was told by Jasmine at Dollar Hog, that I should put out the $18.31 for new boxing to FedEx, and Dollar Hog would reimburse me in addition to reimbursing me in full for DeskCycle. They did deposit $18.31 to my charge card but had the audacity to then deduct $18.31 from my full refund. They still owe me $18.31. I cannot believe they gave me what was owed me, and then they took it away. They will not return my calls or emails. This has been going on for 6 weeks. They are a horrible company to work with, besides misrepresenting their products. I certainly would never have bought a product that was broken and unusable. Take it from me, there are a lot of reputable companies out there. No need to start with a bad organization!

No matter what you're browsing for, they probably have it. I can't stay off this site. I found ceiling fans, rug, air fryer. Happy with items.

The item I purchased was received with the box badly damaged. It was not the shipping company that damaged the box. DollarHog literally made the box fit the item. The corners of the item were exposed... popping through which further damaged the item. When I opened the box, the box in one corner split right open. The item was NOT wrapped in bubble wrap. IT WAS LAYING ON A SHEET OF BUBBLE WRAP! I have requested THREE timers for DollarHog to refund my money, send me a return label AND a box to ship it back. They IGNORED my request for a box and just sent me a return label. I provided 19 photos to show that the box was too small and that the item was further damaged. They wanted to give a whopping $13 credit. NO THANK YOU! Buyer beware... keeping moving and do not purchase from this site.

So far I've been really pleased with this store. My items were as described and at a great price. You won't find the same deal twice so it makes it fun to shop around!

I'll be checking here first when I'm looking save some money. The descriptions are accurate and they provide photos of the actual item you're purchasing.