I bought a Eureka cordless vacuum. When recd it absolutely disgusting. There was black mold, NEVER cleaned it. Basically someone returned it dirty and then sent directly to me. When I called and talked to not so friendly Jasmine' she said "oh we don't clean our products' sorry but I could of got a vacuum this dirty out of someone's trash. #wouldneverbyfromthemagain

I bought a vanity mirror & it arrived broken. I have tried numerous times to call during their business hours and no answer... ever. I've emailed them about 5 times and no response. I placed a different order & left a message to call me back regarding my return & no response. I really don't think they have a 30 warranty as they claim. I don't know what else to try.

Don't throw your money away on this company they sell trash
You be better off going to a thrift store
Used parts that have been taped with tape residue on them
Missing parts picture below shows glue residue from tape from previous owner
Just trash

The package i ordered had half of the parts and their customer service department must be imaginary because I've called 20 times and emailed with zero response. Do not order from them

I order this baby swing came in within a week via fed ex, said in description it was in like new condition no scuffs or stains however there were a lot of scuff marks all over the metal bars very noticeable and the baby mirror part where it turns for the motion was extremely scratched up. Overall it was in clean condition no stains on the seats just a bunch of MAJOR scuff marks and damage to the metal bars. Swing works prefectly fine and for 70$ I'm overall pretty happy just wish they wouldn't put in the description there is no overall cosmetic bumps when there were plenty

I ordered an open box chair from them for roughly half the Amazon/other price. When it arrived, I checked that every piece was there, as I always do with a discount supplier. All was. Assembled the chair, only to discover the ergonomic back seat adjustment was broken. The back was the LAST part of the assembly, so no way to know before putting it together that wasn't working. Wrote to their customer service... sure... not problem. Put all pieces back in the box and we'll send you a return mail, etc., etc.

BUT once assembled, the chair pneumatic metal bar uniting seat and roller bottom FUSED, or locked in place. It won't come apart. I've now for 2 weeks gone back and forth with them about this, offered to cut the bar and send it back in pieces. CANNOT get a straight answer/guarantee they'll refund. I totally understand that they want it back to be sure I'm not asking for a refund then keeping the chair. But I want the reverse: proof I get a refund even if it's in pieces because that's the only way they're getting back the chair.

They're clearly trying to make me GIVE UP. I'm stubborn, I won't. But this is a BAD company for refunds. Total crap guarantee. Apparently it's only 100% if you can return it intact so they can resell it to some other sucker.

So far I've been really pleased with this store. My items were as described and at a great price. You won't find the same deal twice so it makes it fun to shop around!

I bought a standing desk converter order #16228. Immediately after placing the order I noticed the shipping address was incorrect. I called and called. I left email after email. Noone got back to me and I got a message from dollarhog with a Fedex tracking # to the wrong address. Twenty seven hrs later I finally get a return email stating
The NR Group, Inc
11:25 AM (2 hours ago)
To me

Hi there,

Thank you for taking the time to get in touch with us and apologize for the delay. Unfortunately your item has already been dispatched.
You can reach out to FedEx and they should be able to update that address for you. If you require any further assistance, please just let us know.

Warm regards,

Gabrielle

Called Fedex and they notified me dollarhog has restrictions and only the shipper can change the shipping address. Calling dollarhog and emailing. No response. Tracking my item being shipped 500 miles away from =/

With so many reputable companies out there, don't go here!
I ordered a DeskCycle that came broken and unusable in a smashed, open, unreusable carton. Since the carton was not usable to return the broken item, I was told by Jasmine at Dollar Hog, that I should put out the $18.31 for new boxing to FedEx, and Dollar Hog would reimburse me in addition to reimbursing me in full for DeskCycle. They did deposit $18.31 to my charge card but had the audacity to then deduct $18.31 from my full refund. They still owe me $18.31. I cannot believe they gave me what was owed me, and then they took it away. They will not return my calls or emails. This has been going on for 6 weeks. They are a horrible company to work with, besides misrepresenting their products. I certainly would never have bought a product that was broken and unusable. Take it from me, there are a lot of reputable companies out there. No need to start with a bad organization!

Products are Used or Open Boxed. It's like shopping on eBay you have to read the description carefully. They shipped me the wrong item and I had no problem with Customer Service. Return label was emailed to me and I was refunded as soon as they received the item back. I will definitely buy from them again.

The item I purchased was received with the box badly damaged. It was not the shipping company that damaged the box. DollarHog literally made the box fit the item. The corners of the item were exposed... popping through which further damaged the item. When I opened the box, the box in one corner split right open. The item was NOT wrapped in bubble wrap. IT WAS LAYING ON A SHEET OF BUBBLE WRAP! I have requested THREE timers for DollarHog to refund my money, send me a return label AND a box to ship it back. They IGNORED my request for a box and just sent me a return label. I provided 19 photos to show that the box was too small and that the item was further damaged. They wanted to give a whopping $13 credit. NO THANK YOU! Buyer beware... keeping moving and do not purchase from this site.

It's an interesting company. They have all sorts of one-off products, some returned or open-box items, that they sell at big discounts. I purchased one pendant light. It was an open-box item, and they had lots of photos to show everything that was in the box, so you could see the condition of the item and whether anything was missing. I received it within 3 days of ordering. Would definitely buy from here again if I found the right product(s)!