website thubmnail of DODuae.com
How would you rate DODuae.com?
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AE
1 review
1 helpful vote
Follow Fatimezzahra A.
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Awful Experience!
October 11, 2022

Never buy anything from them they took my money damaged my feet because of a wrong size of a shoe above that all they refunded me wrong amount and charged me for return fees.

Date of experience: October 11, 2022
AE
1 review
1 helpful vote
Follow Anuradha J.
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I bought 4 dresses from this online company, the products I received were the worst of the quality.
Initially, it was told to me that it is a complete return and now instead of telling to buy something else from the site, with such bad quality why will I buy something?

The picture is shown and the product received are two different things.

Company policy shouldn't be to cheat people.

Date of experience: July 5, 2018
AE
1 review
14 helpful votes
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READ THIS SHORT REVIEW
January 22, 2018

I have ordered several times from this online shop. On the first set of clothing that I have ordered, the quality of some products aren't really good though they match the description so I had to change my item. On the second order I made, the delivery was so fast but... there is always a but. See I ordered this orange swimsuit which was really really looking so nice in the picture on their site. When the product came, it was exact same. However, it is not garterized. Whatever you call it. There was no garter on the polyester swimsuit so it is very loose to wear and I think my boobs are showing. There was no pads even. I was really disappointed but then I did not return the item. I might just have to see some tailor for alteration. That's all. Lol

Date of experience: January 22, 2018
AE
1 review
3 helpful votes
Follow Yvonne A.
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I will start by commending DOD for their quick and smooth transaction processes that I encountered. However the sadest part was when on my second order I discovered the items on the site were totally different from what I received... the difference was so saddening because the items on the site have a clothing label yet what you receive seems like some items that were 'back street' tailored and sold.

The customer care lady was clear to say that the items do come from China so they must be employing the cheapest level of labour to do their job. I was purchasing this items to sell but they would be quite an embarrassment to my brand... I had to return half of them.

For me... DODuae NEVER AGAIN thank you.

Date of experience: March 9, 2018
AE
1 review
1 helpful vote
Follow fahad m.
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I have a bad experience with this website I was purchased 5 items all item's quality are cheap and 3rd class don't trust on this website and he doesn't have a return and refund policy

Date of experience: April 19, 2023
AE
1 review
3 helpful votes
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Refund
September 24, 2017

Very bad service.
I have ordered from this site the product delivered was not upto the mark. So requested for the refund. The delivery guy came n took the products which was for refund and informed that the refund will be crefited to doduae account with in 15days. Its been a month and not got the refund yet when i contacted the cm service i was informed that the they have misplaced my order which nun of my business so the refund didnt take place. The agent names sandy told she l get back to me with in two days its been 2 weeks body reverted back.
This is how u treat the cm?
Dont you have ethics of customer service?
Worst service i have ever had.

Date of experience: September 24, 2017
AE
1 review
1 helpful vote
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I lovvvvveeeee it!
May 23, 2017

Thanks sooooo much DOD. Processing of my order was really quick and convenient! I keep on receiving calls as to where my orders were. Everyone was keeping tabs of my order. And as for the quality and packaging, I ohhhhh sooooo looooooove them!. Im really delighted and excited to wear them! More power guys!
Satisfied customer here!. I was amazed, not even 24hrs yet. I placed order late in the afternoon yesterday and got my parcel this very morning!. I love the quality! Same as shown in the picture! Keep it up guys!

Date of experience: May 23, 2017
DODuae s. DODuae.com Rep
over a year old

Thank you very much for the positive feedback.

AE
1 review
1 helpful vote
Follow Edna R.
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Ordering online is somewhat complicated when customer thought she got a good purchase & got bad one.

Date of experience: December 4, 2020
AE
2 reviews
2 helpful votes
Follow Neha T.
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Worst online experience ever. Pathetic customer service. Worst stuff. May be getting it from china n selling the crap in uae market and making a fool out of ppl.

Date of experience: November 5, 2017
AE
1 review
2 helpful votes
Follow md m.
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Terrible quality of products at very high prices almost like theft, they mislead you with different pictures on the website and fake deals overall please never buy from this website.

Date of experience: March 1, 2020
Turkey
2 reviews
2 helpful votes
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Low Quality
May 15, 2017

They are attracting you by prices. But what is the benefit if you will buy something then you Feel embarrassed when wearing it because it's looking cheap and very low quality.

Date of experience: May 15, 2017
DODuae s. DODuae.com Rep
over a year old

Dear buyer. Thank you very much for your review. We appreciate it. However, we do our best to deliver best quality and worth to money product.
Yes, we don't compare our quality with big brands. But the price we offer we 100% sure its worth to the product we sale.
Hope you understand. Thank you

AE
1 review
1 helpful vote
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Shoes
September 12, 2020

The shoes is nice but you didn't check properly before you deliver, I'm so disappointed because the shoes have damage, can I return this and give back my money?

Date of experience: September 12, 2020
AE
1 review
1 helpful vote
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Awesome
March 15, 2018

This is my second or third order already in different location
So fast delivery.
Satisfied customer in the near future i will order more items
Thank you

Date of experience: March 13, 2018
AE
1 review
1 helpful vote
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Product is not sticking
October 10, 2021

I ordered Silver high temperature resistant oil proof table decoration. But that is not sticking anywhere and its not heat resistant also.

Date of experience: October 10, 2021
AE
1 review
2 helpful votes
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HORRIBLE SERVICE
November 12, 2017

Worst experience ever.
I ordered from doduae. I ordered 2XL, size, and when I got it, it was XXL, which was not fitting me at all. I wanted to return 3 dresses of 2 orders, that I placed, and they told me, their return service is within 3 days only, so I could return only from my last order. Their next question was if the plastic is still available. For a plastic cover, the customer service representative gave me so much explaination, and she told me, while returning, if the plastic cover, is not available, there is an additional cover. The representative was so rude as well. Her attitude was totally, horrible and she does not know to treat the customers well. I dont have the plastic cover, and I just paid, 22dhs for the dresses so, if I need to pay an additional charge, just becuase the plastic is unavailable, I better keep them for myself. Really really horrible. Totally Disappointed.

Date of experience: November 12, 2017
AE
1 review
8 helpful votes
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Worst customer service
February 5, 2017

I have been ordering from this website for a while. And in every order there were problems. Either wrong item, wrong size or missing items. When I tried to contact them for return. They asked me to call different number or what's app to this that number. I sent messages through what's app but nobody read even though the status is online. Sometime I waited for 2 weeks for response or I have to make a call to get it done.
Since I was not satisfied with the service but why kept ordering? Because when they give you refund they won't pay you cash but they will deposit this credit to you user account. Means you can only use this credit to buy for the next order. (That's why it keeps going on and on)
I made a call today after nobody read my message after 4 days. The first response from customer support was "again!" I was very disappointed. He said mam you have been returning the last order as well as the one before. I explained the reason why I returned which was the mistake from the seller that mixed the order. I do not want to order anymore but they don't pay to the bank account?
One of the reason you might need to consider is that the price is cheap but at the same time the quality is really bad. Mostly clothes I received are different from photo in the website. The size indicate in the website are not accurate at all.
Overall, bad experience.

Date of experience: February 5, 2017
DODuae s. DODuae.com Rep
over a year old

Dear buyer, we are really sorry for the problem happened with you. We offer low price fashion item to our customers. If you are not satisfied from our products no problem. Its your right to like or don't like our product. Sometimes we also can not understand to judge the item. Becuse for the same item 2 customer give us deferent feedback. The same item so many people like and buy. But sometimes one or 3 customers don't like it. But we respect customer revews. Abut the return. We return damaged or wrong product without any shipping cost. Payment return in cash we don't have this policy. In all UAE if you are not satisfied from a product you buy in a big shopping centre or even from a big brand and you want to return back. The will not return you back cash, hope you understand and thank you for your feedback

AE
1 review
0 helpful votes
Follow doza j.
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Best online shopping
December 27, 2020

Premium Quality items and very cheap product they are offering. Thanks dod i will order again <3 <3 <3

Date of experience: December 26, 2020
AE
1 review
2 helpful votes
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Cool
December 4, 2017

I have ordered a few things from Doduae and I haven't has a problem with them. I appreciate their efficiency in delivery. I'll definitely place more orders.

Date of experience: December 3, 2017
AE
1 review
10 helpful votes
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I am disappointed. Worst service ever... the quality is too bad. Bad experience... I regret I order this online. Bad bad bad bad bad bad bad bad bad bad bad bad bad bad...

Date of experience: May 19, 2019
AE
1 review
2 helpful votes
Follow Lina M.
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At first i was so hesitant to order clothes online but felt so happy that i tried and loved the clothes i ordered from doduae. It took only two working days to get my order. Thanks doduae!

Date of experience: October 7, 2017

Overview

DODuae.com has a rating of 2.2 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DODuae.com most frequently mention customer service and bad quality. DODuae.com ranks 39th among Wholesale Clothing sites.

service
12
value
11
shipping
14
returns
10
quality
11