website thubmnail of DODuae.com
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AE
1 review
1 helpful vote
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Customer service
February 13, 2018

Very nice I have ordered several times from this online shop, At first, i was so hesitant to order clothes online but felt so happy that I tried and loved the clothes I ordered from doduae the delivery was so fast Overall, average quality but the customer service was decent.

Date of experience: February 13, 2018
AE
1 review
2 helpful votes
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NIGHTMARE!
December 29, 2016

This is the worst I've ever experienced!
Products? Very cheap materials and it just looks horrible.
Customer Service? Very UNRELIABLE. Customers have to ring them 100x first before somebody will pick up your call. They will promise to get back to you "tomorrow" and after 2 weeks of waiting you call them again and still they don't do anything when all I want is to change the size for some items since small are not the same small at all in this place. The lady who answered me, told me again the same scripted lines they are saying every time you call them. She gave me the number of i don't know that warehouse man and told me to deal with him whatever I want to change, what? Why I should be the one to talk your warehouse man? And finally after one month of waiting I still don't touch the items I purchased with them. By the way, I purchased nearly 20 items on my first order and planning to buy more, but after what I had experienced with them? NEVER I've learned my lesson.#doduae #MyDubai #uae #cheap #crap

Date of experience: December 29, 2016
DODuae s. DODuae.com Rep
over a year old

Dear buyer, we are very sorry for the problem happened with you. However now we improve our customer service now. You can call 065562505. And for sure will help you. We appreciate your comment. Hope you understand. Thank you

AE
1 review
3 helpful votes
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Appreciation
February 13, 2020

DoD is a very good site having very competitive prices, good quality products, very helpful and friendly aftersales staff and quick delivery within a day or two, what else you need

Date of experience: February 13, 2020
AE
1 review
1 helpful vote
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HORRIBLE QUALITY OF CLOTHES / THEY DONOT KNOW WHAT IS M L SIZE / NO PROPER SIZE THEY GIVEN

SUCH A DISGUSTING SITE / I DONOT WANT TO GIVE EVEN 1 STAR / THEY DESERVE 0 / POOR QUALITY THEY ARE PROVIDING TO CUSTOMER / ALL MY DRESES CAME WITH POOR QUALITY /STUPID SIZE AND COLOUR DIFFERENCE/ HATING DODUAE
WORST EXPERINCE OF MY LIFE
PLS FIX YOUR STUPID SERVICE OR CLOSE IT

Date of experience: November 23, 2019
AE
1 review
17 helpful votes
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Lovin'it.!
July 10, 2017

So far so good. Love their packaging, fast delivery and dresses are all cute, and well fitted to me, i like the ribbon sandals so much people noticed that its cute and unique. I had the red one and im getting another one but diff color. All dresses are so cool and yes it might be cheap compare to other online shop but i think they have nice designs, and I am satisfied so far and i just placed more items today. I hope they give us some complimentary or free items if its above 300aed. I recommended this online shop to my friends because they all noticed that I wear nice OOTD, office and outside :) I guess people who made bad comments here do not checked the sizes very carefully before ordering, because before i confirmed all my order I used tape measure not to have conflicts and check every pictures if its ok or not, this is the great way of checking and ordering online as I cant see how it really looks like in person so be a smart buyer I would say. However no matter how cheap, low quality, nice or branded and expensive we all are wearing, its not about the price but its all about how you wear and carry them through your real personality. Thank you DodUAE. Im lovin; it! I hope I wont get disappointed for my next purchased lol coz i spent more than 300aed and today is my 2nd time.

Date of experience: July 10, 2017
DODuae s. DODuae.com Rep
over a year old

We love your detail review and positive feedback with real understanding. Thank you very much. And welcome again.

AE
1 review
5 helpful votes
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I bought 3 dresses out of curiosity, i was wondering if one can actually buy any good piece of clothing at AED 50!? I thought not and I was right. First dress came in in M size but it looked like L on me. Stitching was of a very bad quality, materials are cheap. I wore it, I had a good laugh and ordered two more. Second dress looked very good on the image in reality if came as piece if table cloth made of cellophane, formless and something that I wouldn't risk to ware even on deserted planet. The third dress came in looking ok but it was 70 cm long instead of 8o advertised and thus was too short to ware.
The turn around in time and customer services was ok. But lets be honest, would you expect anything more than that when you pay 50 Dhs? These dresses are done exactly for these money. If you dress at least in some sort of zara than don't shop online and Douae is definitely not your choice.
As someone spend effort and time making these cloths and there are lots of people who dont have even that, I returned my dresses back to seller so they can re-sell it. Refund by the way can only be done in the store credit form which I am not about to use.

Date of experience: March 9, 2017
DODuae s. DODuae.com Rep
over a year old

Dear buyer. We apologise for the problem happened with your orders. We totally agree with your comments. Our aim to offer low price fashion item to our customers. However sometime we get wrong size chart from our supplier which cause this kind of problem we are working on that to make sure every single dress list exact size on our website. Hope you understand. And thank you for the comments.

AE
1 review
5 helpful votes
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I ordered a bag on July 11th. Got it after 2 days but it was not of good quality, the zip was damaged.It was difficult to pull at certain point. If a new bag has dat issue will any of us buy that? Their executives are saying that when they tried it was okay.

Then i returned it and they took the shipping charge from me. Again i ordered another bag this time the size mentioned on website was 30 cm length and 36 cm height, but what i got was of 19 and 18 cm each. A very small bag. Again i had to contact them and return the product. In total i lost 30.35 aed just for shipping and in return i got nothing.

I lost my time, entire plan to give a gift to my friend spoiled. I have to spent tme chatting with customer care as they say they can only give d money back to wallet. So we are forced to order again and for every returns they will take your money. Like that they will get all the money and u get nothing!

I even got a call at 11.00 pm to confirm pick up of a product which i wanted to return. I have never heard of logistics team calling in midnight. But they claimed that they are calling from other country. But the number was from UAE.

I have spent a lot of time in communicating with them and got a refund of one time shipping charge. Now i am trying to get back the shipping charge for 2nd time as well. Because we are not supposed to pay shipping charges for things that we did not buy. Their policies are not good. I even doubt whether they are doing things in the proper manner or not.

Date of experience: July 25, 2018
AE
1 review
1 helpful vote
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TERRIBLE LAPTOP TABLE
February 9, 2021

Absolutely horrendous table terrible quality very small very unstable and very uncomfortable [EXTREMLY BAD]do not buy very bad bad bad bad bad buy this laptop table if you want to tourture yourself

Date of experience: February 9, 2021
AE
1 review
2 helpful votes
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Clothes
August 20, 2018

I have ordered 2 dress, very bad quality and not same as shown in pictures. Very much disappointed. Never recommend anyone to buy from doduae

Date of experience: August 20, 2018
AE
1 review
1 helpful vote
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Excellent
July 16, 2017

Very good quality on the product & service

Will hope to do more online shopping with u

Very fast delivery

Date of experience: July 16, 2017
DODuae s. DODuae.com Rep
over a year old

Thank you very much for the positive feedback.

AE
1 review
1 helpful vote
Follow Ria B.
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I am absolutely satisfied of your items and the delivery is amazing,, no need to wait for ages to receive.

Date of experience: July 2, 2017
DODuae s. DODuae.com Rep
over a year old

Thank you very much for the positive feedback.

AE
1 review
1 helpful vote
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Excellent all products are good... it was all fitted n exact to me... that's y... I love ordering in dod

Date of experience: July 9, 2017
DODuae s. DODuae.com Rep
over a year old

Thank you very much of the positive feedback.

AE
1 review
2 helpful votes
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The products are of very poor quality. Will not suggest DODUAE to anyone. Products rcvd is no where close to what has been mentioned in their website

Date of experience: June 27, 2019
AE
1 review
2 helpful votes
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DoDUae is transparent. What a team! High quality goods with fast delivery. DoDUae u guys are doing a great job. Keep it up.

Date of experience: July 24, 2017
AE
1 review
1 helpful vote
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Replacement / Cancellation charges AED 15 for each item. Never recommend any one.No prompt service, no quality for goods.

Date of experience: August 27, 2018
AE
1 review
0 helpful votes
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I got my order in just one day and I'm very much satisfied with the products and with their kind of services.

Date of experience: July 20, 2017
DODuae s. DODuae.com Rep
over a year old

Dear buyer. Thank you very much for your positive feedback. And welcome back.

AE
1 review
8 helpful votes
Follow Dafnie A.
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I like all the clothes aside from cheap but all look good to me. Thank you. I will order more next time

Date of experience: August 3, 2017
DODuae s. DODuae.com Rep
over a year old

Dear buyer. Our goal is to facilitate those who can not purchase high-end brand clothes, we try our best to deliver the best quality with minimum price. We appreciate your positive reviews its mean to us allot. Thank you very much,

Saudi Arabia
1 review
1 helpful vote
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Typical fraudulent
March 5, 2022

I wanna share with you the stange expeiences with all,,
I select and order items X, i recived items Y, no relation beteween X and Y,
Product Y is very poor, really is nothing, Typical fraudulent,

Date of experience: March 5, 2022
AE
1 review
1 helpful vote
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Nice clothes
July 16, 2017

Its amazing more than 1 year im ordering to your clothes Compny and i will still continue to collect the the dress.and excellent service

Date of experience: July 16, 2017
DODuae s. DODuae.com Rep
over a year old

Dear buyer. We are very happy that hair from you that since one year you are purchasing from our website.
Thank you very much.

AE
1 review
1 helpful vote
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Good Shopping site
May 11, 2017

I shop from doduae.com shoes and handbags. Very nicely pack and good items... Will shop again. Everyone should buy from here. All the best. Thumbs up

Date of experience: May 11, 2017
DODuae s. DODuae.com Rep
over a year old

Thank you very much of the positive feedback.

Overview

DODuae.com has a rating of 2.2 stars from 91 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with DODuae.com most frequently mention customer service and bad quality. DODuae.com ranks 39th among Wholesale Clothing sites.

service
12
value
11
shipping
14
returns
10
quality
11