DODuae.comReviews 91

I placed an order that was delivered on time. On opening it found a roach as the waist trainer was folded. I made a video, sent to their whatsapp just to let them know so that they be more careful. This rude person told me they inspect n sterilize products before shipping... Like I am a liar... That sucks. I am trying to upload the video but there are some rules and this video was taken since yesterday. I will screenshot and upload now.

This is not a next day delivery. They do not bother to update you. Very poor service received. Ordered last week. Still haven't received it. When I follow up I am told it will come but nobody knows when. Not worth all the trouble.

I always purchase the things from them but this time I'm so disappointed bcoz of their courier service.on the first day I waited him till 5pm to call me but he called me around 7pm I was in work.he sent me message in whatsapp confirming that he have my parcel.photo below is out Convo.it means we as a client or customer cannot demand for the timing of the delivery of our parcel.we have to depend on the courier availability?and take bote I inform him the day before the 2nd day he suppose to deliver it...

Firstly Order I placed all was showing in stock, Once Payment is done next day received a Call that one item is out of stock so they will make a refund on it. Instead of getting compensated on this they charged and deducted more amount from the amount I paid. Worst customer Service, Worst shopping experience.

Never buy anything from them they took my money damaged my feet because of a wrong size of a shoe above that all they refunded me wrong amount and charged me for return fees.

I order iphone cover with other items, the quality was very poor. When i request for refund or return, they called n asked 10 aed courier charge customer will pay to return for any items… wat rubish policy is that..

Very bad experience products are not matching photos very poor quality and they r sneaky, they don't want to refund money be aware when dealing with them

Purchased a DIY product from them, it delivers after two days, unfortunately the item was damage. The Fluid which is the most important thing to fix the broken glass was EMPTY. I called them about the issue and they said that they will collect the product but the money you paid for will go to your e-wallet which means the only choice you have is to use that to order to them again! Stupid policy. The collection of the item still not being collected and it is two weeks that the item was sitting here waiting for them the collection. I had to call them again and saying that tomorrow it will be collected. Good thing that i didn't spend too much money for here. I recommend to you guys to buy item from Amazon or Noon instead of this website. Don't waste your money here!

I have ordered 2 times, first time i hv to returned as they sent me wrong size, i have commented that in their app but no one has replied me or care about it, second time ordered also same small size and thread were out from one of the dress, i complained to customer service guy named Hajra but he refused to say and give any details on my matter, A big zero customer service, No manager or customer service person will call u even if you are upset with their shopping, zero satisfaction always. Then they are charging for return policy also. Cloths fabric is like used one. I am regretting by shopping on this site

When I received the items I want to return immediately very bad quality of items are damage I really don't expect that I wasted my 156 DHS for this quality of items that I received. Please help me on how I can return my items as it was damage and get my money back...

Absolutely horrendous table terrible quality very small very unstable and very uncomfortable [EXTREMLY BAD]do not buy very bad bad bad bad bad buy this laptop table if you want to tourture yourself

The clothes weren't the way they were in the pictures, they were very poor quality, the materials are completely different as to what they were in the picture and description, the sizes and also the colors were completely different as well, the worst i have seen thus far.
The customer service was no help!

Premium Quality items and very cheap product they are offering. Thanks dod i will order again <3 <3 <3

First time to order online with Doduae unfortunately it's really not a good experience. Recieved an item (bag set of 3) but 1 pouch is missing called and informed the issue. They send and collect it for replacement unfortunately same issue they deliver again the item and alas! Same problem 1 pouch is missing. They could have avoided the issue if they checked the item before sending it. The only thing I can compliment is how the call service agent handle my call she is so helpful and composed during my call. Thanks to Kia for being professional and I may say that the delivery is fast. But they have to send the complete item.