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DIYMobileRepair Reviews Summary
DIYMobileRepair has a rating of 4.5 stars from 191 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DIYMobileRepair most frequently mention customer service, screen replacement and online store. DIYMobileRepair ranks 101st among Mobile Repair sites.
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I ordered a screen replacement that was slightly damaged but I didnt notice it until after the install. It became worse day after day so I contacted them via their website. After no response after a while, I used their chat service to chat with someone. They refused to send a replacement because I already used the product and did not complain in time!
What can I say about DIY they are just amazing, I got my replacement screen within two days and I repaired my screen it looks beautiful by the way!
Thank you guys for the amazing service yet again I love how you service your customers with nothing but quality
Product came to me within the given time frame, and I was able to track it while it was on it way. I love the way in which your business operates
A big thanks to the employees at DIY for helping me safely get my package without any delays. Keep it up
DIY's website wasn't all over the place, Everything was absolutely perfect, They parts were easy to locate
Make sure you order the correct part cause if not they charge shipping again to send it back... then my item arrived 2 days late and I was not refunded on the shipping. $#*! diy $#*!ty service
Price was reasonable, parts were affordable and I was able to install by myself without the help of a man thanks to the repair guide videos.
My screen works well and I was able to do the installations by myself thanks to your repair guide video
DIY is worth every penny i have spent, they have the best communication via customer service personals
Ordered and received LCD & screen for 9.7" iPad Pro. Part looked okay and was packaged well. However due to missing glue strips I could not install. I contacted DYIM and received the glue strips a week after that. Due to other commitments I was not able to install the screen immediately. Once I did perform the install (1 month and 7 days after initial order) I found that the connectors were not clicking in to place. I have performed many screen installations in the past and rarely had a problem. Upon reviewing the connectors closely I found damage and thus informed DYIM. However DYIM informed me I was outside of the 30 day return policy and then went silent. I tried to contact them several times without success.
DIY is reliable, consistent and fast. I never experience any problems when using DIY, It's simply amazing.
I purchased a screen for an iPad from dIY mobile repair. I received the screen box looked good. I got everything plug in, touch screen worked but the home button did not work ( not even 24 hours from the time received the package). I contacted diy for an exchange, they gave me the return number. I sent the same package back to them( paid 9 dollar for return shipping). A week later still no word from diy mobile repair. I checked the tracking number it said it was delivered 5 days earlier. I contacted diy and asked about the exchange. They said they need a tracking number, so I gave it to them. They told me to wait for the exchange department to get ahold of me. 4 day later I couldn't wait any longer. I contacted diy mobile repair and told them the process was taking way to lost and just give me a refund. They told me the refund would take 2-3 days to process. I spent 127.75 told and seen a credit to a account of 97.64. That's a 30.11 dollar difference. I contacted them and asked about the 30 dollar difference, I was told they charged me a 15% restocking fee ( on a defective part) and they don't refund on shipping. So over all I'm out 40 dollar for a defective part just for buying for diy mobile repair! I would not buy or recommend diy mobile repair again!
My order was fulfilled on time, no faults with the product, Installed and worked well. Thanks a lot.
The service received was right on point, I would recommend anyone anytime to shop with DIY Mobile Repairs.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members