Disney Movie ClubReviews 55

I signed up years ago before Disney Plus was released. I thought I had cancelled my subscription years ago as I was dissatisfied with my service at that time. Signed up for Disney Plus and started getting billed for Disney Movie Club again! Their return policy is abysmal, there is no way to initiate or track returns online. They advise you to mail in returns (at your own cost) and you will be refunded or credited (minus shipping) within 6 weeks. I never received either a refund or a credit. Just got done speaking to a "cast member" who informed me that there is no credit showing on my account and that there is nothing they can do. I've lost so much money and time to this very terrible arm of Disney. DO NOT FALL FOR THEIR INTRO DEALS, NOT WORTH IT.

Disney makes this deal sound to good to be true. Which it was. They don't tell you that the contract you sign will charge you the full amount for 5 more movies after you've made your one dollar purchase. If you want to cancel you half to pay the amount it would cost you to by the movies in full. This is a ridiculous system and a scam of your money. Don't sign up for this supposedly "one time" purchase.

DMC has is cancelling all Canadian accounts. As a huge Disney fan this upsets me so much - especially since we recently had all our Disney stores close too. It's getting a lot more difficult and expensive to be a Disney fan here. :(

The worst membership i've had. They charged me $85 dollars to cancel my membership. Who the hell does that. Never coming back to them and $#*! disney movie club and their movies

Do not waste your money on Disney Points! You spend soooo much money per point and the annual dues are very expensive. Rent points!

UNBELIEVABLE, they say buy 4 movies after you sign up which I did. Then closed my account and they still CHARGED ME TO CLOSE MY ACCOUNT. SO TOTAL WAS $200
AVOID AVOID SCAM SCAM SCAM!

I joined and wasn't aware that if they have nothing that you want to buy they automatically send you the worst stuff they have, like Disney shorts and charge you 25 bucks. Customer service is a joke. Go to a used movie store instead.

This company tries to bill my credit card over $200 a month and they try every other day, I'm fed up. I want my money returned. When I locked my credit card, they started double billing at the same time and one transaction is declined and one gets thru. I'm going to sue them and my credit card company for not keeping my money safe and fraudulently withdrawals that were not authorized. Save yourself the headache STEER CLEAR.

I have been charged time and again for "featured" titles that I have declined or have not ordered. I have returned the ones I have received ( return shipping is paid by the customer by the way) and have yet to be credited. I cannot afford to pay useless items or no items at all just because the "cast members" are not trained to do their jobs properly and this company has managed a way to scam good hard working folks out of their money. So sad that Disney has allowed this to become part of their business practices. I will stick to shopping in old fashioned stores and not online..

I got it originally to buy a couple movies and to try it out, didn't like it and canceled my account. I have been charged once a month for the past 4 months for a subscription that I am no longer getting. I do not have access to my account and have been told by a customer representative that it was canceled however I am still being charged for a monthly subscription and haven't been able to talk to a representative since. I email and all I get are bots- I call and it doesn't give me an option to talk to a representative unless you have a membership WHICH I NO LONGER HAVE. If I could give it 0 stars I would cause at this point I am just being robbed.

Seriously... I don't have much of a problem with outsourcing other than taking jobs from Americans. But when the rep clearly doesn't understand enough english to be able to help me, that's when I hit the warpath. I thought this would be a great, & fun experience with Disney. I love the older classics. So far, I've been charged for the first 4 movies ($1.06) & then found a $#*! Van Dyke movie & ordered it. I have my debit card set up with alerts so when ever someone including I, run it, it sends me an alert & if it declined or was approved & why it was declined. I have received yet another email from these incompetent walnuts saying my card was declined again. Kind of funny how it was declined when it wasn't even ran! This is the worst experience ever with Disney & Walt is probably ashamed of how the kingdom has gone downhill! Not worth starting being as there are so many potatoes that will not be capable of doing their job properly, & will make you want to cancel within a week. I STILL do not have a tracking number for the first 4 movies & that was over a week ago!

This company false false advertising. They state that you get 5 movies for $1.99 but its a membership. They keep sending you movies that you don't want and claim that you have to deny it on the website. Then then never send you the movies you ordered. If you cancel the membership, they bill you for the entire value of the movie. To cancel my membership I have to pay $100. The worst part is they say you can cancel anytime by email. I been trying to cancel since February!

Don't fall for this company, They are scam artist!

Don't do it. They'll keep charging your card.

I was charged the one dollar plus 35 on my initial purchase.

Had to cancel my card.

Apparently when you sign up it's a commitment that you have to fulfill in order to cancel also EVERY movie they have available you can watch on Disney+ for way less than a third of what they will charge you if you DO NOT want to go broke on this website DO NOT sign up it will leave you mad I promise this

They scam you into thinking that you are getting a good deal by getting 4 movies for $1, but then they rope you into a contract where you have to buy $80 worth of movies before you can cancel it. And they aren't helpful. Customer service barely speaks any english and they dont give you any other options other than having to buy 80 worth of movies.

So I made the mistake of falling for one of the "Get a $700 Shein gift card..." AFTER you sign up for these seemingly cheap deals that you can supposedly cancel right after. Anyway, if you're like me and don't have time to read through the pages of fine print under the false advertisement of being able to cancel easily, note that you will end up paying over $120 for a few old DVDs, as you are charged that amount to "break the contract" of paying $35 five times, which gets you 2 movies from a limited selection. Customer service is completely unhelpful and unfriendly. Save yourself the money and hassle and just use a steaming service.

They kept taking money out of our account 3 times last month maybe about 50-60 dollars. Then again today. Like seriously that's all my husband had for gas. The agreement was to buy 1 movie a month for $20 not to charge our account 3 times a month.

I am a new customer with Disney Movie Club I ordered the four movies or a dollar I ordered it on April 26th 2021 I Got a notification stating that they shipped my movies on the 28th of April 2021 I have been checking the status of my order and it's still pending shipment in their state it has not never left your post office in their state I called customer service and they cannot tell me anything I told the customer service I said I never received my order and it's still pending shipment in your state at the post office it has never left your post office and I said what's going on with my order they could not give me no answer and then I got hung up on horrible customer service and they are scammers I dare them to charge anything to my debit card because they will be a lawsuit against them for unauthorized payment beware do not get any movies from the Disney Movie Club they will charge your debit card or credit card without authorization

Buy 5 additional movies at $19.95 each. But, wait! Those titles can't be discounted! So, buying Brave for $23.00 doesn't count, because it's usually $39.99. I cannot scream this loud enough: RUN AWAY!

This is my first time using this service and I already regret it. I ordered 3 weeks ago and still have not received my movies. When I contacted them, they said it takes 3-4 weeks. Um, excuse me? 3-4 weeks for something that shipped from Ontario, to another place in Canada? Nope, no. You're lying to me, there's no way Canada Post is THAT bad. Disney Rewards are faster than this and they ship from the States! I asked them for a tracking number and they avoided my question, just telling me when my package supposedly shipped. Oh, and worst of all, they make YOU pay for the shipping. Regretting this choice immensely, DO NOT SUBSCRIBE!