Disney Movie Club

So I made the mistake of falling for one of the "Get a $700 Shein gift card..." AFTER you sign up for these seemingly cheap deals that you can supposedly cancel right after. Anyway, if you're like me and don't have time to read through the pages of fine print under the false advertisement of being able to cancel easily, note that you will end up paying over $120 for a few old DVDs, as you are charged that amount to "break the contract" of paying $35 five times, which gets you 2 movies from a limited selection. Customer service is completely unhelpful and unfriendly. Save yourself the money and hassle and just use a steaming service.

This is my first time using this service and I already regret it. I ordered 3 weeks ago and still have not received my movies. When I contacted them, they said it takes 3-4 weeks. Um, excuse me? 3-4 weeks for something that shipped from Ontario, to another place in Canada? Nope, no. You're lying to me, there's no way Canada Post is THAT bad. Disney Rewards are faster than this and they ship from the States! I asked them for a tracking number and they avoided my question, just telling me when my package supposedly shipped. Oh, and worst of all, they make YOU pay for the shipping. Regretting this choice immensely, DO NOT SUBSCRIBE!

They kept taking money out of our account 3 times last month maybe about 50-60 dollars. Then again today. Like seriously that's all my husband had for gas. The agreement was to buy 1 movie a month for $20 not to charge our account 3 times a month.

DMC has is cancelling all Canadian accounts. As a huge Disney fan this upsets me so much - especially since we recently had all our Disney stores close too. It's getting a lot more difficult and expensive to be a Disney fan here. :(

Disney makes this deal sound to good to be true. Which it was. They don't tell you that the contract you sign will charge you the full amount for 5 more movies after you've made your one dollar purchase. If you want to cancel you half to pay the amount it would cost you to by the movies in full. This is a ridiculous system and a scam of your money. Don't sign up for this supposedly "one time" purchase.

This company tries to bill my credit card over $200 a month and they try every other day, I'm fed up. I want my money returned. When I locked my credit card, they started double billing at the same time and one transaction is declined and one gets thru. I'm going to sue them and my credit card company for not keeping my money safe and fraudulently withdrawals that were not authorized. Save yourself the headache STEER CLEAR.

I have been charged time and again for "featured" titles that I have declined or have not ordered. I have returned the ones I have received ( return shipping is paid by the customer by the way) and have yet to be credited. I cannot afford to pay useless items or no items at all just because the "cast members" are not trained to do their jobs properly and this company has managed a way to scam good hard working folks out of their money. So sad that Disney has allowed this to become part of their business practices. I will stick to shopping in old fashioned stores and not online..

This company false false advertising. They state that you get 5 movies for $1.99 but its a membership. They keep sending you movies that you don't want and claim that you have to deny it on the website. Then then never send you the movies you ordered. If you cancel the membership, they bill you for the entire value of the movie. To cancel my membership I have to pay $100. The worst part is they say you can cancel anytime by email. I been trying to cancel since February!

Don't fall for this company, They are scam artist!

They scam you into thinking that you are getting a good deal by getting 4 movies for $1, but then they rope you into a contract where you have to buy $80 worth of movies before you can cancel it. And they aren't helpful. Customer service barely speaks any english and they dont give you any other options other than having to buy 80 worth of movies.

Buy 5 additional movies at $19.95 each. But, wait! Those titles can't be discounted! So, buying Brave for $23.00 doesn't count, because it's usually $39.99. I cannot scream this loud enough: RUN AWAY!

I joined and wasn't aware that if they have nothing that you want to buy they automatically send you the worst stuff they have, like Disney shorts and charge you 25 bucks. Customer service is a joke. Go to a used movie store instead.

Please do not fall for the free movie dvds. Please read the fine print. They took $85 out of my credit card in one month! I have gotten new credit card numbers and they still are allowed to continue deducting at least twice a month. I only pay my credit card bill to pay them. You can't stop it until you meet their terms. Just buy me out and keep the dvds please.

Seriously... I don't have much of a problem with outsourcing other than taking jobs from Americans. But when the rep clearly doesn't understand enough english to be able to help me, that's when I hit the warpath. I thought this would be a great, & fun experience with Disney. I love the older classics. So far, I've been charged for the first 4 movies ($1.06) & then found a $#*! Van Dyke movie & ordered it. I have my debit card set up with alerts so when ever someone including I, run it, it sends me an alert & if it declined or was approved & why it was declined. I have received yet another email from these incompetent walnuts saying my card was declined again. Kind of funny how it was declined when it wasn't even ran! This is the worst experience ever with Disney & Walt is probably ashamed of how the kingdom has gone downhill! Not worth starting being as there are so many potatoes that will not be capable of doing their job properly, & will make you want to cancel within a week. I STILL do not have a tracking number for the first 4 movies & that was over a week ago!

I signed up years ago before Disney Plus was released. I thought I had cancelled my subscription years ago as I was dissatisfied with my service at that time. Signed up for Disney Plus and started getting billed for Disney Movie Club again! Their return policy is abysmal, there is no way to initiate or track returns online. They advise you to mail in returns (at your own cost) and you will be refunded or credited (minus shipping) within 6 weeks. I never received either a refund or a credit. Just got done speaking to a "cast member" who informed me that there is no credit showing on my account and that there is nothing they can do. I've lost so much money and time to this very terrible arm of Disney. DO NOT FALL FOR THEIR INTRO DEALS, NOT WORTH IT.

This is a complete scam. I love Disney movies that's why I signed up for it but once you sign up you can't cancel your membership until you've purchased a certain amount. If you do cancel early they will charge your card the full amount of the limit you have to pay! They charge you 30-50 dollars for one movie which is ridiculous and for them not to charge you, you have to go online to decline it which you don't always remember to do. They're customer service representatives are no help when you call them. I am currently without a job due to the pandemic so I can't afford these charges a month and they will still not work with me to cancel it! I would recommend no one get this!

Do not get in business with this service. Save yourself the headache. Customer service is useless, not their employees, just the perimeters within they work. Meaning, they cant help you if they wanted to. Its a business that lures you with exclusive products that are severely overpriced along with a transaction conducted on there terms. I made my initial order 16 days ago. They said it was shipped 13 days ago but USPS contacted me and said they never received the item and to contact Disney. Disney wont reship or give me a refund till tomorrow. So I have to call them a 3rd time and go through another headache tomorrow before I can get back the $130 I spent. By the way I already received orders that were made after the one I am complaining about. All I have to say is Buyer Beware!