DiscogsReviews 126

Reply to Discogs Comment on 05/13/2020:

Thank You for responding. I did not know if your company Discogs would or even cared since it appeared that Discogs originally reported my review for an infraction of TrustPilot Guidelines... Don't Figure...

Also I did just speak to my son-in-law and while your apology to this issue is appreciated; it appears that this scrutiny of behaviour has been an issue for several years with this individual and his accounts have still not been restored as you have mentioned in your response.

If in fact Discogs apology is sincere and the issue is as you mentioned "unintentionally caused'' & ''incredibly disheartened''.

Then Discogs resolution of not only your response to better interact / communicate with a diversity of individuals but also to reactivate my son-in-laws his account has still to come to current attrition. If you need to personally contact me then by email or phone; just let me know how to communicate further. As of my last conversation with my son-in-law the accounts are still suspended and nothing has changed; inclusively ''Nik" responded 2 days ago that the database access would not be restored...

Response From Latest Discogs Communication from (05/18/2020) via TrustPilot & (05/20/2020) via Discogs Customer Service Complaint Site.

I tried to contact Discogs Leadership and incredibly ''(Nik)'' responded as if he had no idea what the problem was and that my son-ín-law's Discogs account was intact and unblocked... What A Blatant Lie... I cannot believe that internally they allow this individual ''(Nik)'' to reply to management complaints when he himself is the reason for the discrimination.

He must not be aware of the movement of ''See Something - Say Something'' = dhs.gov/see-something-sa / Official website of the Department of Homeland Security.

I highly recommend that Discogs Leadership really take this issue serious because it will not go away as they believe it will by avoiding a fair resolution.

I was a buyer with a 100% rating on Discogs. All of a sudden I was blocked from posting on the Discogs forum. I absolutely did nothing to justify this. In fact, all of my posts are still on the forum so obviously they would have been removed if I did anything wrong. I have sent several emails to Discogs without any response. You're telling me that they can't take 30 seconds to reply? What arrogance! They absolutely don't care about the customer. I will take my business elsewhere.

I was looking for an old 60's album and found a few here. I chose the one that looked like the best condition and price. There were no shipping charges displayed, so I assumed I would see them on the next page when asked to pay. So I clicked Place my Order (which I assumed was like "Add to Cart"). I was appalled when I saw $30 shipping charges for $8 album. So I ignored this seller and clicked back and tried another, which turned out much cheaper on shipping and placed that order. Little did I know I had "committed to buy and pay for" the first album even though I could not see the shipping charges. So 4 days later I get a crappy email from the seller saying I didn't pay - I thought he was crazy as I told him I wasn't going to as the shipping charges were too high. Well he still marked me down, the 2nd one marked me up, so I have a 50% rating, which now is not enough to buy from many sellers.
And while the seller can rate me, I can't rate the seller. Discogs support is automated and useless. So now I'm stuck with a 50% rating through no fault of my own.

Terrible experience as a buyer most of the time. Sellers grade incredibly loosely, selling damaged/dirty/scratched music as VG+ so frequently I either only buy NM- or just brace to receive garbage. The worst part is there is no real recourse for a buyer other than a return. If you leave negative feedback, the seller will retaliate and leave you negative feedback so just have to deal with the terrible experience. Sellers move on to rip off the next person because there is no safe way to leave honest feedback. Sellers seem to know this and fully take advantage of buyers.

I enjoy the discogs community and have found many good sellers on there. But what you need to realize as a seller or buyer is that YOU ARE ON YOUR OWN. Also that this site has pimped the knowledge and man power of a good-natured collector and seller community for their own gain. Customer service is horrendous. Seller service is as bad or worse. Takes days to repsond. I have had my discogs payments held by discogs (and still being held!) for over two months. I have sent every form they have asked for, some multiple times. They closed the problem as solved when it wasn't. I give them official bank statements, they want other statements. ENDLESS! TWO MONTHS PLUS and the complaint is STILL ONGOING, NO RESOLUTION. Most frustrating experience of any site I have ever dealt with. I am actively looking to take my store and sales elsewhere. I will still buy from the good sellers I found (who are all independent and have nothing to do whatsoever with "discogs" really is), DIscogs a site that lives off the service of others, they provide next to nothing themselves.

Ordered 3 records from 3 different sellers, never got them had to jump hoops to get my money back. For one of the records I never got my money back. If you're looking to do some online shopping for records AVOiD this website at all cost I promise that record you really want, you can find somewhere else and if you can't make a personal trip to the seller to obtain it. Worse online shopping experience I've ever had and the 1.8 star overall review determines that it's not just me. I really wish I had looked up the reviews prior to using this website oh well 30$ lesson.

There are weak forms of protection against scammers: the sole possibility is represented by Paypal, that is by eBay! The competition! It would be like buying a car from Renault and contacting Volkswagen for warranty service!
Personally I made several purchases (maybe twenty) almost all unsatisfactory, and I received only 5 positive feedbacks (many sellers forget to leave it) and two negatives - one because I dared to complain about a decidedly overgraded VG + disk - the retaliation system is routinedly applied, that is, if you leave a negative feedback for a dishonest seller, you get it back: such things happened on eBay many years ago.
A second negative was for non-payment: I had ordered (I think) 10 LPs but only 7 or 8 were available, the three that I was most interested in were missing, so I asked for the cancellation of the order but as a response I got a negative feedback. These things do not happen on eBay (I buy more than 500 euros a month on records).

I have been collecting vinyl for several years now, and Discogs has been my go-to for finding less-common to rare vinyl.

Firstly, their database is very expansive, so it is usually quite easy to find a specific pressing of a given album, and I love their setup to build a "my collection" list of my personal collection, as well as a "my wantlist" that includes the option of having them email you when items I'm looking for show up online... It's not perfect, as you can't set a price limit so that you're only notified if an item shows up for sale within a given price range, and it isn't great if you include readily available items in your wishlist, but for items that only show up occasionally it's an absolute blessing!

I don't know what it's like to be a seller on discogs, but as a buyer I've been very happy. I have personally purchased several dozen different records on discogs, and have only ever once received an item that I was less-than-satisfied with (it was a low-value item for a gift, was listed as VG+ and was more like G+). All my other interactions have been great! Note that most sellers grade their vinyl visually, so if you are incredibly stringent on what you expect for NM/VG+ then contact the seller to ask questions first, although many sellers actually grade their vinyl low to prevent complaints from the pickiest of collectors - most of the VG+ I've purchased has been closer to NM.

Obviously this is a marketplace, so you need to use some common sense when purchasing, but sellers need to have their account linked to a confirmed PayPal account so it's way safer than, say, craigslist.

I would highly recommend purchasing from here, or at least using their database to generate a "my collection".

In February of 2019 I purchased two records from a seller on Discogs who advertised them as both playing great. Once I got the records I couldn't even get through the first track on side 1 and 2 of one of the records because it had so many skips and jumps. The mistake I made was for the first time in my life I used a credit card for paying opposed to my usual 16 years of using PayPal. ( I believe PayPal would have paid for the return shipping.)

It's been very, very stressful for me since I first let Discogs know of this situation. There's absolutely no backing whatsoever from Discogs and they fully side with the seller. In other words a seller can advertise whatever they want, lie about it and when you, the buyer purchase an item based on what you have read from the seller's description you get something that's complete crap. Then you become a victim and the seller is praised for their lies.

Sure, the seller said he would refund the records once he received them, but I why should I have to pay for shipping them back.

I fully disagree with this! I've purchased something with the understanding that I'm going to get what I've read in the description. If that is very incorrect, I don't see why I should be responsible for paying for shipping on something that was advertised very falsely to begin with.

I got nowhere with Discogs on this matter. I have since filed a complaint with the Attorney General of Oregon.

Discogs deleted my negative comment but not the seller

As he wrote and another here in the obvious and as it seems that is true "they once wiped ALL of the negatives from huge sellers, this was well documented, just check their forums". Obviously this is their tactic for sellers selling from a huge number of vinyls and up.
And also this is TRUE: Nearly all of the sellers have 99% plus feedback COMPLETELY UNREALISTIC!

The 99.998% of the Discogs buyers they have not discovered or bothered to find Discogs rewiews,

If they had discovered or dealt with it, Discogs itself would not be able to answer so many lies, and secondly, it would have been essential to make prices in the world trade in vinyl more normal.

Also the very most buyers just put a positive comment not always out of thanks but from diplomacy commonly "fear"... 100 markets - orders other and did not even get him a negative experience once "?" JUST A LIE

Sellers do not mistakes never, only the buyers!

I recently had my first experience as a buyer on Discogs. Unfortunate to say it wasn't a pleasant one.
Long story short, a seller cashed the money and did not ship the order. Delays, excuses, more delays (weeks), more excuses and very poor communication. Ended up cancelling the order altogether and resorting to a credit card charge dispute. Perhaps not directly Discogs's fault but certainly a tremendous lack of control and enforcement of their 'Sales & Transaction Policy'
Unfortunately, bad news spread faster than good news and -lesson learned- I will no longer be purchasing on this site.
What baffles me most is that that particular seller had very positive reviews (over 95%)
This lack of oversight is a killer to the Discogs platform since I am sure there are reputable and honest sellers willing to do good business.

Lesson learned. Buy local.