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Direct UnlocksReviews 3,874

4.0

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From the business

Unlock your phone with us using our status as a Technology Recycler to get the unlock done quickly and efficiently. Unlocks straight from the carrier, fully legal and compliant.


+421
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Direct Unlocks Reviews Summary

The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.

This summary is generated by AI, based on text from customer reviews

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21,871 reviews

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California
1 review
0 helpful votes
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Que son exelente
September 6, 2023

Al principio pence que era un fraude pero esto es real si tardan unos días pero luego te mandan tu código de desbloqueo me siento muy contento por qué si fue real y no fraude

Date of experience: September 6, 2023
California
1 review
0 helpful votes
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Direct unlocks 100%
September 6, 2023

I unlocked my samsung galaxy s21 thinking it wasn't going to unlock and here I'm using it on a Mexico Telcel line

Date of experience: September 6, 2023
Jamaica
1 review
0 helpful votes
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Send email that the step I recieve to unlock phone hisnt working and yet to receive another alternative

Date of experience: September 6, 2023
New Mexico
1 review
0 helpful votes
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Unlocked quickly and affordably
September 5, 2023

My sister had an old iPhone 7 from AT&T that she no longer used. When my son broke his phone, she gave it to him. However, when we inserted the sim, we were informed it was locked. I found this service and thought it might be a scam, but was willing to give it a try and I am so glad I did! It took about 4 days for the unlock to fully occur, but it worked completely and my son's phone is up and running on his network. Super easy to use and affordable! Definitely recommend.

Date of experience: September 5, 2023
New Jersey
1 review
0 helpful votes
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Not a scam, got my phone unlocked
September 2, 2023

I thought it would take less time, but they did have it finished in less than 24 hours even when the retailer kept giving me issues. I appreciate their existence. Thank you

Date of experience: September 2, 2023
GB
1 review
0 helpful votes
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It does exactly what it says
September 2, 2023

I read it would be £26 to unlock, I paid the fee but there was also another £23.99 further into the transaction.

It unlocked my phone quickly and without any issues but the cost is misleading. So beware.

Date of experience: September 2, 2023
Indiana
1 review
0 helpful votes
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Fantastic job
September 1, 2023

Direct unlocks unlocked my phone with great success and I was able to switch phone carriers

Date of experience: September 1, 2023
New Jersey
1 review
0 helpful votes
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I didn't think I would work so well
September 1, 2023

I first thought this would be some sort of scam, bc it's that was the first time for me unlocking an iPhone like that. But it actually work, and quite fast! So I would def, recommend

Date of experience: September 1, 2023
El Salvador
1 review
0 helpful votes
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Perfect
September 1, 2023

Easy to follow the step.
And excellent service to review the status process.

Date of experience: September 1, 2023
Georgia
1 review
0 helpful votes
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Paid almost 93 dollars to use lock my phone to AT&T.After 4 days they give me a MCK code and did not work followed also all the trouble shooting but did not work.Then after 4 days they still investigating 1 remote technician contact me and ask for my whattsapp.After I follow al the instruction that he gave even rebooting my phone connected to laptop MCK code still not working.I ask for refund and he told he request to direct unlock to refund me my money and he accept that MCK code did not work.Now I send emails to direct unlocks but no response.Dont get be fooled of this website they will not refund your money if there code is not working.Your remote technician cannot solve the problem just refund me my money scammers

+8
Date of experience: August 31, 2023
Virginia
4 reviews
1 helpful vote
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SCAM, WALK AWAY FROM THIS COMPANY
September 29, 2023

IPhone 14 Pro **************) was paid and guaranteed to be unlocked. After 10 days, I got an email stating that I had to pay for "premium service" to unlock, after I have already been charged $40 MORE than their original quoted price. Seeing more and more reviews for this being a SCAM operation, I am now believing it. STAY AWAY, SAVE YOUR MONEY, IT'S A SCAM

Date of experience: August 30, 2023
Mexico
1 review
0 helpful votes
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Fraude!
August 30, 2023

Alerta, es un fraude, difunde, no caigas, te piden dinero en cada paso, 4 ocasiones, al final 300 Dlls

Date of experience: August 30, 2023
Florida
1 review
0 helpful votes
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It's great
August 30, 2023

Pensaba es una mentira pero al final resultó real y es muy confiable

Date of experience: August 30, 2023
North Carolina
1 review
0 helpful votes
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The best unlock place to go
August 30, 2023

The experience was good just had to be patient and wait but overall all was good.

Date of experience: August 30, 2023
California
1 review
0 helpful votes
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Did not like 2 step approach
September 28, 2023

Did not like how i was lurred in with 27$ and then asked 63$. 2 step process was unclear.

Date of experience: August 29, 2023
Georgia
2 reviews
0 helpful votes
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Great Service
August 29, 2023

Direct Unlocks guided me all the way through unlocking my AT&T phone and kept me updated on the progress. I would just suggest that all of the costs are explained up front.

Date of experience: August 29, 2023
Illinois
1 review
0 helpful votes
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Fast, and phenomenal service
August 29, 2023

Truly a reliable and trustworthy service! It took 24 hours on att.

Date of experience: August 29, 2023
Tennessee
1 review
0 helpful votes
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It's the best
August 29, 2023

Took way less than the time they gave me and very easy to use

Date of experience: August 29, 2023
Brazil
1 review
0 helpful votes
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Não gostei só pegaram meu dinheiro e não devolveu.

Date of experience: August 28, 2023
Texas
1 review
0 helpful votes
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Took forever
September 27, 2023

It took about 5 days to unlock my phone. Wish it was a little faster for the price. Got my confirmation email saying my phone was unlocked. It wasn't so i had to follow up with support. It worked though. Just wish it was a little quicker.

Date of experience: August 28, 2023