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Direct Unlocks Reviews Summary
The company has garnered a mixed reputation, with many customers praising its efficient and quick unlocking services, often exceeding expectations in terms of speed and communication. Positive feedback highlights the professionalism and reliability of the service, with several customers expressing high satisfaction and willingness to recommend the company. However, concerns have been raised regarding service delays, particularly with unresolved cases, and a perceived lack of support in certain situations. Overall, while many customers report successful experiences, some express frustration over communication issues and the handling of complex cases, indicating a need for improved customer service responsiveness.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
First, they take your money and then tell you the phone can't be unlocked.
Second, they tell you there are numerous services (FREE) which can be used to identify Lost/Stolen handsets, after they have taken your money. Scammers
It took a few days but I got an email through and it worked straight away, I would definetly use this website again!
Unlock hasn't worked, there isn't any customer service and no reply to any of my emails. Avoid this service!
Finally unlocked my phone over a week later! No feedback or response from customer service, phone just kept ringing and no reply to my emails.
Reçu iPhone 6 en France achète chez Vodaphone UK
Service pro, déblocage bien effectué et qui marche parfait
Bonne communication avec messages mail sur l'état d'avancement
Points faibles: environ 7 à 8 jours de délai au lieu des 3 ours annonces
Et le prix est enfait e 15 Pounds pour initier le processus de déblocage, pour recevoir deux jours plus tard une seconde demande de paiement d'environ 50 Livres pour finaliser le déblocage (ce point la n'est pas expliqué des le début, donc limite filou!)
Au final tout marche bien
Process was easy but cost was way to much in my opinion
Hi all i recently used this site to unlock my sons iphone 4 and i found it quick and easy to use and very effective.
Phones now fully unlocked and used daily on another network.
Although I have been told my phone has been unlocked, it hasn't. I'm still waiting for a response to an email I sent stating that it hasn't worked. Very disappointed!
Had my phone unlocked in a reasonable time.
When using the service I was delighted that it got dealt within a very great manner even with Email updates!
First class had problems with vodaphone they didn't recognise imei code so couldn't unlock that took 3weeks. Contacted official iPhone unlock gave imei code 3days later as stated hey presto my phone was unlocked. I highly recommend this company I certainly will use in future and inform all my friends. Thankyou
Great service from start to finish! If I ever need to unlock an iPhone again this is where I'll be going. Thanks
Took a little longer than expected but was kept up to date with any detail regularly.
I paid 30$ to unlock my iphone only to realize after 3 days from an email that this was only the pre-order(that can't be refunded), then they asked for 50 $ more (but can be refunded in case of unlock failure) to unlock my iphone, I paid it and waited 17 days only to receive an unlock failure message due to the phone being lost/stolen..., and they said non of my money can be refunded, and I have to to use this money to unlock another iphone instead, well guess what?! I used it on my own iphone(after I did a restore to it) which I already have the apple id and password for, just wanted to try something, and after another half month, I receive a message that my iphone is lost/stolen... lol what?! You're kidding me right?! And when I tried a third Iphone which is also not lost/stolen, and I checked that on apple's site and cleancheck and it was *******% clean, this time there was a new excuse http://oi67.tinypic.com/e7zbc8.jpg
The service is just superb. You just enter your cell details, pay the affordable and cheap in town amount. That's all. Now just sit back and relax. You will get the conformation much earlier then promised time frame and you are all set.
This is one of the best site and service i have got for my multiple unlocks.
Did not think it would work
Hay presto works 100 percent
Thanks
They gave me that they promise and mainly they inform me about the status all the time.
Thank you
Apart from the slightly longer wait than expected, but I think more down to vodaphone, my iPhone was unlocked and my tesco SIM card worked straightaway without any problems, very pleased!
The service was a little slow but its unlocked now! Thanks!
Wanted to unlock a locked iphone so that it could be used on another provider.
They did it within 72hours.
Would definitely use again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members