Most bad shopping experiences you can chalk up to mistakes, bad company policies, or just lazy staff. However, this is the first and only company I have ever found where I actually think they simply exist to rip people off. Orders never get shipped, they send you fake tracking numbers, and then will submit tracking numbers for different orders to Paypal in order to try to avoid refunding you.
Worst online company ever. Do yourself a favor and avoid at all costs.
I ordered some LED light bulbs and was a little concerned that they seemed too cheap, but they all arrived in working order and are nice and bright. The free postage is a boon, as you can order low-value items and see how you like the service. The delivery took 2-3 weeks, but this was exactly as described on the website.
This morning I was very frustrated with a problem I experienced with my order. Now I am so happy and shocked with how much effort customer service put forth to find a solution to my product being out of stock. They really exceeded my expectations and next time I need something, I will come again.
The store is fast and so far I had no problems. I have received all orders in 15 days (5 orders from China to France). There are no customs fees or taxes, the price in the shop is the final price. The customs clearance is made by the shop. All packages were well packaged and arrived safely and the descriptions in the store correspond to what you get. I can recommend the store.
I've use the site many times and every single time I am totally satisfy about the deals, the fast shipment, the help support as also the after sale support. Dinodirect site treats me as a valuable costumer and I appreciate this
Great service, cheapest price of this product I could find and free delivery within a few days right before Christmas! Very pleased with the service! Highly recommend
They steal my money, bought clothes before more than 1 month and after 7 days no shipment, when contacted them they said it is out of stock so I asked for refund and after that no any one replied me neither by chat nor by email, they are absolutely scammers and ALL +VE REVIEWS ARE FAKE SO BE WARE, IF YOU HAVE EXTRA MONEY THAT DON'T NEED THEN BUY FROM THIS FAKE SITE.
I've made some orders on dinodirect. Payment with PayPal makes me free of worries for my money. Shipping time is usual and there is a great variety of shipping methods including free shipping. Product descriptions are accurate. Bonus program makes prices very attractive. Support team skilled and well-disposed.
I have purchased many items (at least 10 separate orders) from DinoDirect and have never had any problems. Completely happy with this company, although orders to seem to come on a slow boat from China.
I'll gladly recommend this site. I've received most of the orders without any problem and when there's a problem Customer Service responded quickly. Either you can get full refund or they'll resend the order for free.
I had 2 order from dinodirect.com. Both order arrived 18 days after order, with magnetic bookmark as a gift (without tracking number).
A order an underwear and a LED necklace.
The products are goods in the site, but a little bit more expensive than some of the similar site.
I picked up some gifts from this site that were a big hit at our last party. I was searching for electronic novelty type items that were a good price. You can find this type of stuff all over the internet but this site sells some really cool items for a deal. Go to this part of their site to find the items. Http :// www.dinodirect. Com/LifeStyle/Cool-Novelties/
I haven't used the rest of the site that much yet but I got my good delivered on time so I would shop there again.
I ordered one game controller at dinodirect last month but received two, I emailed dinodirect customer service, and they said it is a mistake but let me keep the other one as free present. It is amazing!
I have never had any problems with customer service. Questions are answered promptly from all suppliers and goods are sent within days of ordering.
I buy here for one year. They have medium prices but they are serious and excellent customer service, who answers to all clients questions in 1 hour and less.
At this price, the thing is VERY good. Materials look good, there's a gum cover over the keyboard that's good to keep it clean, both mouse and keyb work well from 2 meters distance from receiver.
I bought a flashlight in Dino, works very well. Excellent. Great price. Good quality. I will buy other thing again in future.
I have bought several electronics products from Dinodirect and have been very pleased. Most items were cheap and arrived on time. Received a broken product and replaced a new one.
I bought a tiny fan for my laptop since December with free shipping, the product's box arrived a bit damage but the product completly right as the Seller sent
Fast and efficient with good product descriptions without jumping from one window to another. I will return to shop more. I also have recommended to my teaches and friends.
Answer: Don't get your hopes up. China has its own rules and a different style of being on time. BBB won't even rate them and the parent company ¿¿ can't find out. But they literally stole my money I never even confirmed the order then they say I might not be who i say I am so they can't charge the card I say don't. Then behind my back they did good thing I was moneriting the credit card and reported what happened immediately to MC they confirmed it as fraud on spot refunded me and supposedly are going to take care of it. If your card is flagged by you lender than take it as a second chance to get out before it crosses the broader.
DinoDirect has a rating of 3.6 stars from 94 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with DinoDirect most frequently mention customer service and many times. DinoDirect ranks 11th among Gadgets sites.