I would certainly by from them again. They have a variety of products to choose from. I have gotten a wonderful feedback from recipients. I wish shipping was a little less.
I just love the book and i know that my granddaughter is going to love it also! Love the bright colors the wording I can't wait to she opens it on Christmas and i read it to her!
Greetings Nancy!
It thrills us to hear you love your books! We hope she loves and cherishes it for years to come! Please let me know if you ever need assistance, and we hope you have a fabulous week!
Best regards,
Jennifer
The hard cover book is the perfect size and the colors are vibrant! Absolutely love this book. Both my grandson and granddaughter are loving the stories about them!
Good afternoon Cheri!
We are elated to hear you and your family enjoy our personalized storybooks! We hope you continue to use Dinkleboo, as we are expanding our product line every year! Dinkleboo wishes you and your family a wonderful day!
Warm regards,
Jennifer
I received an email that my order was shipped out on 12/1/16. I paid for upgraded shipping options to be sure it was here for Christmas. It is 12/20/16 and it is still not here! Where is it?
Hello Karen,
We see your order was shipped out 12/2/2016, and will be delivered tomorrow, 12/21/2016. It will be delivered in 12 business days, which is within our quoted time-frame. Thank you, and happy holidays to you and your family!
Warm regards,
Jennifer
I love ordering these books for my grand kids. They are full of color and very well made. My grand kids love receiving these books for their birthdays and Christmas. Thanks for a great product!
Good afternoon Andrea!
We can't thank you enough for continuing to support Dinkleboo.com! We make each of our stories with love and hope they cherish them for years to come!
Warm regards,
Jennifer
I have recently made two purchases with Dinkleboo. I have been pleased with the purchases and surprised how quickly I received my orders with only standard shipping. I would recommend.
Good afternoon Dawn!
Thank you for your continued support of Dinkleboo! It means a great deal you are satisfied with our fabulous products! We wish you and your family a fantastic weekend!
Best regards,
Jennifer
I have bought both personalized children's books plus children's labels from Dinkleboo and I have been satisfied with both items. I will continue to buy more gifts from Dinkleboo!
Hello Maureen!
It's always great to hear from our return customers! We hope you enjoy your items for many years, and have a fun and safe fourth of July!
Best regards,
Jennifer
I really liked the service and the product that I received from Dinkleboo. The book I received was awesome and I am going to order another book for my other granddaughter.
Good afternoon Robin!
We are elated you and your granddaughter love her personalized book! If you have an idea for a new story we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued support, and have a fabulous week!
Best regards,
Jennifer
I was invited to a baby shower that requested a book rather than a card with the gift. A personalized book was perfect! The book was adorable & very much appreciated.
Good afternoon Catherine!
We agree! Our personalized books make a wonderful shower gift! Thank you for your business, and have a beautiful day!
Warm regards,
Jennifer
I brought this for my first granddaughter for Easter but was so excited about it, I gave it to her early. She loved it. I know she will cherish it always
Hello Wanda!
It's marvelous to hear your granddaughter loved her Easter book, as it is one of our newest arrivals! Please let us know which holiday you would like to see next! If you have any suggestions, please email me at support@dinkleboo.com, attention Jennifer. Thank you, and happy Easter to you and your family!
Best regards,
Jennifer
I absolutely love everything about the book I ordered. I ordered one for a baby shower and another one for a birthday. I will definitely recommend it to everyone!
Hi Celestial!
Thank you for letting us share in these special occasions! Be sure to check out our selection for Mother's day! We hope you and your family have a wonderful weekend!
Warm regards,
Jennifer
Dinkleboo has a great variety of very colorful books to personalize. The kids love receiving and reading books with them as the star. Plus some books can have their friends in them as well!
Good morning Sue!
We are elated you and your family enjoy our personalized story-books! You may always preview each of our books in their entirety to find that special one best suited to your loved ones! Thank you for choosing Dinkleboo, and have a wonderful holiday season!
Warmest regards,
Jennifer
I bought these labels for my nephews and I really loved them. The designs are very nicel and the delivery much faster than expected. I will definitely buy some other maybe for Christmas gifts.
Hello Erika!
Thank you for sharing your experience with Dinkleboo! Our name labels have been especially popular during our back to school sale! Please check our site for our, "Diary of a Wimpy Kid" labels! If you ever need assistance, please contact us at support@dinkleboo.com. We look forward to working with you soon, and have a great weekend!
Diary of a Wimpy Kid labels: www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Warm regards,
Jennifer
I like product from that site. Delivery on time, cool stickers! My kids love it. I like product from that site. Delivery on time, cool stickers! My kids love it.
Hi Diana!
Thank you for the kind words! Please check your email for exclusive offers, and we hope you have a beautiful night!
Kind regards,
Jennifer!
I was very pleased with my order from dinkleboo... I have ordered from them before and have been very happy with the ease of ordering, and i received the order quickly.
Hello Judy,
Thank you for taking the time to review our site! It really means allot to us you had such a seamless experience while using our site! We hope to see you again! From all of us at Dinkleboo, have a great day!
Kind regards,
Jennifer
I bought these books for my granddaughter. She was so excited that the horse in the book had the same name as the horse she rides! She loved the books
Hi Diane!
Thank you for rating Dinkleboo.com! Our, “The Princess and the Pony” is one of our most popular titles! Many children love the ability to name the main characters! We thank you for your continued support, and have a wonderful weekend!
Warm regards,
Jennifer
My niece and nephew love the books with their name personalized as well as my name. Great price and quality. Totally recommend this company and their personalized books.
Hi Michele!
Thank you for recommending our small-company! Word-of-mouth customers mean a great deal to our business! Be sure to check out our new, "Santa Letter's" and have a beautiful week!
Santa Letters: https://www.dinkleboo.com/us/occasions/christmas/santa-letters/old-fashioned-santa-letter.html
Kind regards,
Jennifer
UPDATE -Books DID arrive and they are ok quality for the price. Would like to buy for other grandchildren but customer service needs to be more reliable and accurate. Their website should have the tracking numbers listed on their acct. Page.
UPDATE: Jennifer sent me my order number. I have known the order number from the beginning. What I need is a tracking number and how, when or if it has been shipped. I sent another email to them and once again a robot reply with links to pages that do not exist. Why didn't I read site jabber reviews before I ordered!. At this point my only avenue is to file a complaint with Paypal.
Ordered on 11/26/16. Never received a confirmation email and when I sign in to my acct. On their site I can see the order but there is NO info regarding who shipped, when, etc. They charged my Paypal acct. Immediately. Sent them an email requesting info and only received the automatic robot reply. They had 3 links in that reply to use for more info and EVERY LINK SAYS THIS PAGE DOES NOT EXIST. I only ordered 2 books for one of my grandchildren in order to see quality and to see if company was legit and dependable. Glad I didn't order for all my grandchildren.
Hello Ella,
When I private messaged you with your order number it was so you could confirm that I was looking up the correct order. With only a first name and last initial it isn't always easy to know if we are looking at the right account. I do show your books delivered to you on the 10th. I will private message you to ensure you did received them.
Thank you,
Jennifer
Received my book way before my estimated time and can't wait for my son to see his gift, im surr he will love it. Great quality and great customer service.
Hi Tazz!
Thank you for the 5-star review! Your kind words mean a great deal to our team! Please check your email for exclusive offers, and have a fabulous weekend!
Best regards,
Jennifer
I was very pleased with my purchase. This is a great gift for kids to feel special imagining themselves as part of any awesome adventure in the Dinkleboo catalog!
Hi Max!
We appreciate your kind review! Be sure to check our kids coloring book section for coloring books of your favorite stories! Thank you for your support, and have a great day!
Best regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
Hi Ayman!
Thank you for sharing your experience! Be sure to check our site often as we frequently release new and exciting products! Please let me know if you need assistance, and have a wonderful week!
Summer Photo-Products Sale: https://www.dinkleboo.com/us/photo-products.html
Best regards,
Jennifer