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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I bought these labels for my nephews and I really loved them. The designs are very nicel and the delivery much faster than expected. I will definitely buy some other maybe for Christmas gifts.
I love the book and will definitely use your company again.
Thank you for the ease of your website and quick delivery
Good morning Tami!
Your kind and thoughtful review means a great deal to our fabulous team! We look forward to working with you again, and have a beautiful day!
Best regards,
Jennifer
I ordered a personalized book for my grandson and another for a friends neice. Couldn't be happier. They are just right for little ones.
Good afternoon Tamera!
It's great to hear to you love your personalized storybooks! If you ever have an idea for a new title, please contact me at support@dinkleboo.com, attention Jennifer. We look forward to working with you again, and have a fabulous weekend!
Facebook link: https://www.facebook.com/dinkleboo/
Best regards,
Jennifer
Great product, great quality.
My daughters love it. We used in all their school materials. Looks great!
Hi Laurens!
Thank you for taking the time to write a review! We are elated your daughter loves her items! Please check out our newest labels, "Diary of a Wimpy Kid." They are available for a limited time, at a very special discount! Thank you for your business, and have a great night!
Diary of a Wimpy Kid Name Labels: https://www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Kind regards,
Jennifer
I purchased this book for my daughter's 7th Birthday and it was beautiful quality! The only thing I would have changed was I chose not to have a dedication page typed up because I wanted to hand write my dedication. When I opened the book there was no blank page before the story began. Thinking back I reacall this being said in the order but I misunderstood. If there was an option to write in a dedication I believe that would make it even more personal. Over all great product for the price. I also love how the stories can grow with the child, I feel with the personalized books with Disney charaters the child would grow out of quicker because their interests change. These stories can grow with them through their interests. I already have suggested it to friends and plan on future purchases.
Hi Brittney!
Thank you for sharing your wonderful story! It was our pleasure to serve you, and we hope you have a beautiful weekend!
Kind regards,
Jennifer
I enjoyed choosing a personalized journal for my daughter's birthday. It was easy to order and my daughter loves having a journal with her name on it.
Hello Monica!
I have purchased many personalized journals for family and friends, and they always seem to be a huge hit! Please check our back to school sale for our newest items! We hope you and your family have a great weekend!
BACK TO SCHOOL SALE: https://www.dinkleboo.com/occasions/back-to-school.html
Warm regards,
Jennifer
My grandbabies love the books I got for them. I have recommended these books to everyone I work with.
Hello Donna!
Thank you for recommending our personalized storybooks! We hope your grandchildren enjoy them for years to come! We look forward to working with you again, and have a fantastic weekend!
PERSONALIZED KIDS BOOKS: https://www.dinkleboo.com/books/personalized-kids-books.html
Warm regards,
Jennifer
Love the new books. Love being able to customize each story to my grandchildren. Also love the dedication option
Hello Stephanie!
Thank you for the kind review! We create new titles frequently, so make sure to check back often! It was our pleasure to serve you, and hope you have a great night!
Back to school sale: https://www.dinkleboo.com/occasions/back-to-school.html
Warm regards,
Jennifer
Great product for name tags. Was better than I expected!
Can back in a timely fashion and they looked great. Will purchase for more personalization needs.
Hi Tiffany!
We truly appreciate your 5-star review! Please check our back to school section for our newest items! Thank you for your continued patronage, and have a beautiful weekend!
Back to school sale: https://www.dinkleboo.com/occasions/back-to-school.html
Best regards,
Jennifer
I found out about dinkleboo through groupon and when I first purchased them after trying a different company I was skeptical but then they blew the other brand out of the park. Now they're the only place I will order from. They're quick with production & shipping and they last a long time. I highly recommend them
Hi Arianna!
It means a great deal to our team that you love and recommend our wonderful labels! Please check out our newest labels, "Diary of a Wimpy Kid." They are available for a limited time, at a very special discount! We wish you and your family a wonderful weekend!
Diary of a Wimpy Kid Name Labels: https://www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Kind regards,
Jennifer
My daughter got this stickers for her birthday. She was happy! She used this stickers for her school supplies.
Hello Irina!
It's wonderful to hear how much your daughter loves her new labels! Please check out our newest labels, "Diary of a Wimpy Kid." They are available for a limited time, at a very special discount! Thank you for visiting Dinkleboo, and have a fabulous weekend!
Diary of a Wimpy Kid Name Labels: https://www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Warm regards,
Jennifer
I ordered a book for my nephews baby shower and the book came about 10 days after I ordered, which I think is a a good time frame considering it's a custom order. The book is great! Hardcover with great images!
Hello Miranda!
Thank you for the thoughtful review! Please check our Facebook page for exclusive deals! We look forward to serving you, and have fabulous night!
Best regards,
Jennifer
First time ordering, easy to create! Delivery was fast. Can't wait to give to my daughter at her baby shower... Excellent quality... I love it!
Hello Tammy!
Our personalized products always make wonderful shower gifts! It was our pleasure to serve you and congratulations to your daughter!
Best regards,
Jennifer
I ordered labels for my daughter's camps and they came in quickly and work well on all her items for camp! Thank you for such a quality product!
Hello Katrin!
Thank you for sharing your positive experience with Dinkleboo! We hope she enjoys them, and look forward to working with you again!
Best regards,
Jennifer
Beautifully designed, sturdy and just right for little hands. Granddaughter loves seeing here name in a story. Thank you.
Good afternoon Delphine!
It thrills us to hear how much your granddaughter loves her personalized book! We hope you have a wonderful day, and please check your email for exclusive deals!
Best regards,
Jennifer
Very cute my son like it very much! Very convenient! Next year will buy again! Will tell my friends! Thanks so much
Hello Yanqing!
Your words mean a great deal to our company! Please check our Facebook page for special offers! We thank you for your patronage, and have a great night!
Facebook: https://www.facebook.com/dinkleboo/
Best regards,
Jennifer
Love the labels. Amazing prices. Labels stay forever! I have never had any issues with them fading or loosening at all.
Hello Sherry!
We are elated to hear your positive review! It was our pleasure to serve you, and we hope you have a beautiful day!
Kind regards,
Jennifer
I did not get as far as to actually pay for an item on this website. I did see a banner on the website that was advertising a special on three books buy 1 get 2 free. So I went ahead and set them up and used their code after using the link that was in their banner. But I verified everything before I gave them my payment info. Noticed that I was being charge full price for the items their link brought me to. Contacted their customer service and asked if I was doing something one got form letter stating codes cannot be used on specially priced items. So then I changed the order to match fully what was in the banner in the advertisement on their website. Guess what! Same issue. So this buy 1 book and get 2 free. I guess one book cost 79.95 plus shipping. Rick in customer service couldn't even read the steps I provided to him to see what was happening. If this is not false advertisement I don't know what is. Do you really trust a firm that practices this method of advertising. Glad I did not buy from them
Hello Rob,
We apologize regarding your experience while using our site. I have spoken to the representative, and we believe there may have been some misunderstanding while ordering your item. The issue is you may not combine Groupon vouchers with site codes. Two offers were trying to be redeemed causing the issue. If you would like to talk to me personally, I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your interest with DInkleboo, and have a great day.
Kind regards,
Jennifer
My niece and her husband thoroughly enjoyed the book and the personalized idea!
I would recommend this book idea to any one woth children.
I plan to send her one every year!
Good afternoon Rosalyn!
With many different titles, there is sure to be the perfect story for anytime of the year! Please let me know if you have an idea for a future title. I can be reached at support@dinkleboo.com, attention Jennifer. We hope to see you again soon!
Website:: https://www.dinkleboo.com/books.html
Kind regards,
Jennifer
The name label stickers (both rectangle and round ones) are great quality and super cute! They stick well to objects without coming off if you follow the directions and I love that they are dishwasher safe!
Hi Katherine!
It's wonderful to hear you enjoy our personalized name labels! If you ever need assistance, please contact me at support@dinkleboo.com, attention Jennifer. It was our pleasure to serve you, and have a fantastic night!
Best regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
Hello Erika!
Thank you for sharing your experience with Dinkleboo! Our name labels have been especially popular during our back to school sale! Please check our site for our, "Diary of a Wimpy Kid" labels! If you ever need assistance, please contact us at support@dinkleboo.com. We look forward to working with you soon, and have a great weekend!
Diary of a Wimpy Kid labels: www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Warm regards,
Jennifer