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The company has garnered a mixed reputation, with many customers praising the quality and uniqueness of their personalized products, which often exceed expectations. Positive experiences highlight efficient ordering processes and responsive customer service, particularly from individual representatives who go above and beyond to resolve issues. However, several customers express frustration over shipping delays, lack of tracking information, and inconsistent communication, particularly when attempting to cancel orders or address concerns. Overall, while the product quality and customer service can be commendable, systemic issues in logistics and support need addressing to enhance customer satisfaction.
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I really like this website I get so many cute things for my children. From bigger items like photo blackets to the smaller items like name labels! Love how fast the shipping is even living in Hawaii.
This personalized item was delivered quickly. The quality is excellent and the personalization was 100 percent correct, exactly as ordered. I highly recommend.
Hi Ken!
Yes, when producing your personalized item we will print it exactly how it is placed. If you ever have a question regarding your order, please do not hesitate to ask! We can be reached at support@dinkleboo.com. Thank you for your continued support, and have a great weekend!
Warm regards,
Jennifer
Our personalized hardcover books turned out so cute and they're such good quality! My toddler son asks us to read them to him every night, and he is so excited that his name is in them. The name labels also came out perfect! Just as they were shown.
Hi Emily!
We appreciate your 5-star review! Please check back often to for new titles! We hope to see you again, and have a great week!
Kind regards,
Jennifer
I love these labels. They are perfect for the random items the kids need at school! Easy to order and they arrived pretty quickly.
Good afternoon Cassandra!
Thank you for the 5-star review! We agree, our personalized name labels are especially perfect for those small pesky items! Thank you for your business, and have a beautiful night!
Kind regards,
Jennifer
The Dinkleboo site is very user friendly, with a wide variety of stickers. I received my order quicker than I expected, and love the product! Will definitely be ordering again.
Hello Michelle!
We are always working to improve our website, and it means a great deal you had such a positive experience with us! Please check our Facebook page for new and exclusive offers, and have a great evening!
Facebook: https://www.facebook.com/dinkleboo/
Kind regards,
Jennifer
I love these books that personalize stories for the little ones. The children love be having a story with their names too.
Hi Louise!
It's wonderful to hear both you and your family love our personalized storybooks! If you have a suggestion for a new title, we would love to hear! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued patronage, and have a great night!
Kind regards,
Jennifer
My grandson LOVES this book. Seeing his name in a book just fascinated him. Very easy to order. Fast delivery. Good quality book.
Hello Mike!
Your experience means a great deal to our fabulous team! We always do our best to ensure a seamless experience while ordering, and hope to see you again! We wish you and your family a beautiful night!
Warm regards,
Jennifer
I love these labels. They last forever and come in many different designs. It saves me so much time labeling school supplies. They are also water proof so they work great on water bottles too.
Hi Kristin!
Thank you for recommending our fabulous labels! Please check our site for our, "Diary of a Wimpy Kid" labels, as we are running a very special promotion! It was our pleasure to serve you, and have a wonderful night!
Diary of a Wimpy Kid labels: https://www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Best regards,
Jennifer
Faster shipping, great quality of product, just as preview. Excellent! The colors are brigh and beautiful.
Hi Tatiana!
We are thrilled to hear about your experience! Please see our back to school sale, and have a fantastic weekend!
Back to school: https://www.dinkleboo.com/occasions/back-to-school.html/?sncp=web_school
Warm regards,
Jennifer
I ordered 5 books in May for June and July Birthdays. I didn't think I needed to open them prior to gifting them since I reviewed the information online when I ordered.
One of the books was misprinted and I dreading trying to get a hold of the company, however I did. They responded within 24 to 48 hrs and we're able resolve the issue and we had our correct new print within two weeks.
Hi Sheila!
Thank you for sharing your customer service experience! I am glad we were able to correct your issue and send out your replacement personalized storybook. We look forward to working with you again, and have a great weekend!
Best regards,
Jennifer
Love the products and the name tags, I'm very please with what I got and my kids are happy. I order twice and looking forward for more.
Hi Alejandra!
Thank you for the 5-star review! We are ecstatic you and your children love their personalized name labels! We look forward to working with you again, and hope you have a fantastic weekend!
Best regards,
Jennifer
Awesome service and quality
Recommend to everyone that I know.
Always receive the best products. My son enjoys the products and I love that they last for so long!
Hi Precious!
Recommendations from our customers is one of the best compliments we can receive! Please check our site for our, "Diary of a Wimpy Kid" labels, as we are running a very special promotion! We appreciate your continued patronage, and have a great weekend!
Diary of a Wimpy Kid labels: https://www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Kind regards,
Jennifer
The labels I ordered came very quickly and were just how I expected them. They have stuck to everything I put them on. Great quality.
Good evening Beth!
Thank you for recommending our fabulous personalized name labels! They are one of our more popular items, as they are a great gift idea year-round! If you ever need assistance, please do not hesitate to contact me at support@dinkleboo.com, attention Jennifer. It was our pleasure to serve you, and have a great night!
Best regards,
Jennifer
My labels came SO quickly! Ordering them was a snap, and they are really, REALLY cute! I am so happy--I'm ordering more! :)
Good afternoon Megan!
It thrills us to hear how much you enjoy your personalized name labels! Be sure to check our site often for exclusive offers! We look forward to working with you again, and hope you have a wonderful day!
Facebook: https://www.facebook.com/dinkleboo/
Best regards,
Jennifer
The product is simply beautiful! The service was amazing. I received my order sooner than expected.
Hello Annette!
Thank you for the kind words! Please check our site for our Diary of a Wimpy Kid exclusive name labels! We appreciate your continued business, and hope you have a great night!
Diary of a Wimpy Kid labels: https://www.dinkleboo.com/name-labels/diary-of-a-wimpy-kid-name-labels.html
Best regards,
Jennifer
Best website to buy all ypu nees to personalize your child's belongings very fast shipping and quality product love it
Good afternoon Laura!
Thank you for recommending our site! Your experience is exactly what we endeavor to provide our customers each and every time they shop with us! If you have an idea for a new product, we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for your continued support, and have a beautiful day!
Kind regards,
Jennifer
I purchased Magic Shoes for my friend's 2 year old. The whole family loved it. Especially since I was able to find the shoes depicted in the book for her to wear.
I will purchase from Dinkleboo.com again!
Hi OJ!
Our Magic Shoes story is one of our most popular titles! We have heard of many customers purchasing red shoes to match the book as well! It was our pleasure to serve you and we hope you have a great day!
Warm regards,
Jennifer
The site was easy to use and the product turned out great. Very cute and durable. I was amazed that it could go through the dishwasher and still look so nice. I wish I would have purchased these years ago.
Hi Kate!
Your experience means a great deal to our team! Yes, as long as your are following our directions, your personalized labels should last many cycles in the dishwasher! If you have a suggestion for a new design, we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. We truly appreciate your business, and have a wonderful weekend!
Kind regards,
Jennifer
The stories are clever with beautiful illustrations. I especially like the wording of each story, captivating the reader. I love when friends and family members are part of each personalized book. What a wonderful way to keep in touch when so many miles keep you apart!
Good afternoon CathyAnn!
We are elated to hear you love your personalized Dinkleboo storybook! With over 65 titles, there is a story sure to fit any occasion! Make sure to check our Facebook for exclusive deals! We wish you and your family a beautiful weekend!
Facebook: https://www.facebook.com/dinkleboo/
Kind regards,
Jennifer
I've ordered rectangle name labels twice from Dinkleboo and both orders were perfect! I customized them to exactly how I wanted them, and they were delivered very quickly. The product is really practical, cute, and affordable. Definitely will use them again!
Hi Janis!
Your repeat business means a great deal to our company! Please check your email for new and exclusive offers! It was our pleasure to serve you, and have a fantastic weekend!
Best regards,
Jennifer
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Personalized gifts for kids are easy to create at dinkleboo.com. Personalized kids books, name labels, and other kids toys that are unique and make thoughtful presents.
Good afternoon Jasmine!
It's great to hear you have purchased many of our premium personalized items and loved them! If you have an idea for a new item, we would love to hear from you! I can be reached at support@dinkleboo.com, attention Jennifer. We appreciate your support, and hope you have a fabulous weekend!
Best regards,
Jennifer