We've now ordered 2 personalised books for our grandson. They were both so nice, the stories and illustrations great. Delivery was very prompt, all in all a really satisfactory experience.
The best rep for your company. Excellent attitude, great experience and caring person. Went above and beyond. More people should be like her especially in customer service.
I've used these labels to label my son's daycare items. They hold up well in the dishwasher and everyday wear. I plan on getting more when my second child is born.
Hello Lauren!
It's wonderful to hear you are satisfied with your personalized name labels! We look forward to working with you again, and congratulations on the growing family!
Kind regards,
Jennifer
Very creative and personal way to involve child in reading. My son loves books and this allows him to feel like he is personally apart of the stories. I plan on being a regular customer.
Hi Miya!
It's wonderful to hear how much your son loves his personalized book! Please check our Facebook page for new offers, and have a beautiful holiday weekend!
Facebook page: https://www.facebook.com/dinkleboo/
Warm regards,
Jennifer
Love this website. I have ordered various items and am always happy with my purchases. The personalized books are great presents. Will always come back for more!
Hello Laurel!
We greatly appreciate your continued support with Dinkleboo! Knowing you and your recipients love their personalized product means the world to us! Please let me know if you ever need assistance, and we hope you have a fabulous New Year!
Best regards,
Mark A.
Same deal. Poor customer service even for simple transaction. Groupon should drop them! Cannot track my order and they keep telling me I didn't pay for shipping charges which I did ugh!
Hello Kaggs M.
I would like to follow up on your order details to see what exactly has happened with your order. I will private message you to request your order number so that I am able to locate your order details in our system.
Thank you!
Jennifer L
The Dinkleboo Team
UNBELIEVABLE. THIS IS ONE OF THE GREATEST THINGS EVER. I THINK I HAVE ORDERED 10 OR MORE PERSONALIZED BOOKS SO FAR FOR MY 1ST GRAND DAUGHTER WHO IS ONLY 3 MONTHS OLD RIGHT NOW. SHE ALREADY ENJOYS THEM READ TO HER AND LIGHTS UP EVERY TIME SHE HEARS HER NAME IN THE BOOK. THANK YOU SO MUCH.
Hi Selina!
Thank you for writing such a touching review! It truly is a wonderful feeling knowing how much our personalized books mean to your family! We hope to see you again! Thank you for your business, and have a fabulous week!
Warmest regards,
Jennifer
I've been buying these books for my grandchildren! Absolutely adorable! They love having stories where THEY are the main character! Excellent quality too!
Hello Carol!
Thank you for the kind words! It’s always a joy to hear how much children enjoy and cherish their personalized books! We hope you continue to enjoy our products, and have a great day!
Best regards,
Jennifer
Love our labels! They came super fast and are adorable! We bought through Groupon just to try out the brand, but we are now a repeat customer. I put these labels on everything for my little one!
Hi Amanda!
It thrills us to hear how much you enjoy your personalized labels! Please check our site for special offers, and have a fabulous weekend!
Christmas items: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer
The Dinkleboo site is very user friendly, with a wide variety of stickers. I received my order quicker than I expected, and love the product! Will definitely be ordering again.
Hello Michelle!
We are always working to improve our website, and it means a great deal you had such a positive experience with us! Please check our Facebook page for new and exclusive offers, and have a great evening!
Facebook: https://www.facebook.com/dinkleboo/
Kind regards,
Jennifer
After posting our concerns, must thank Jennifer L. For her endless hard work in trying to fix our problem... She even offered to print cards as "Happy New Year" themed.
Hello Aaron -
If I am understanding your post it appears that your order has not arrived? I will send you a private message to collect your order details so I can assist you.
Thank you!
Jennifer
My grandchildren really love these stories that include their names. It makes the story personal and is their first choice when picking a book for Nana to read to them.
HI Tanya!
We always love to hear from grandparents! Thank you for all the support you have given Dinkleboo, and we hope to work with you again! Please be sure to check our site often for new offers, and have a wonderful night!
Best regards,
Jennifer
Wonderful books for little one's, my granddaughter loves her book and they are so easy to order. Nice that you can preview the product before placing the order as well.
Hello Cheryl!
Yes, our preview function lets you preview all of our books before you purchase them! It's a wonderful tool! If you ever have any questions regarding one of our books, please contact us! Thank you for your continued support, and have a wonderful weekend!
Phone: 1 800 540-5729
Hours: Monday to Friday 9:00am to 5:00pm, Saturday 9:00am to 1:00pm (MST - Mountain Standard Time)
Email: support@dinkleboo.com
Warm regards,
Jennifer
This was exactly what I was expecting personalized books with a fun story that actually makes sense and isn't pure gibberish. My kid loves it. Delivery was fast tooN
Hello Cill!
Thank you for the kind review! Our team always does their best to produce stories your child will always remember! Please see our special on Christmas ornaments, and we hope you have a fabulous week!
Kind regards,
Jennifer
Christmas Ornaments: https://www.dinkleboo.com/us/occasions/christmas/christmas-ornament.html
My little ones are very happy with all orders, really worth the price, and the quality is beautiful, shipping speed was on time, please try something on board.
Thanks
Hi Dler!
All of us here at Dinkleboo thank you for your glowing review! We are thrilled your children love their items, and have a happy fourth of July!
Warm regards,
Jennifer
After several chats and 3 previous phone calls with other customer service reps, I got real lucky to be contacted with your most precious & patient employee: My biggest & sincerest THANKS to LaQuita who was the only Dinkleboo employee who took the time to understand & help me in getting my Groupon purchased item done properly to completion! I was about to give up with any personalization efforts until Miss LaQuita answered my phone call and had the expertise of superb customer service! She saved my sanity. Thank you so very much! Marvi Shibuya
Hi Marvi!
Thank you for taking the time to share your experience with our small company! We understand complications may arise, but are thrilled when our fabulous support team can come to the rescue! Please let me know if you have any additional questions, as I can be reached at support@dinkleboo.com, attention Jennifer. Thank you for choosing Dinkleboo, and and have a wonderful weekend!
Warm regards,
Jennifer
We love these personalized story's. We are enjoying reading more than ever. My 4 year old loves seeing his name on the cover and is learning words as we read. We'll buy more for sure.
Hi Ronda!
We agree, reading a personalized story is a great way to bond with children! Check our site often for our newest releases! Thank you for giving us the opportunity to serve you, as we look forward to working with you again! Dinkleboo wishes you and your family a fantastic day!
Warm regards,
Jennifer
Thanks. Very happy with the books and Christmas stockings, better than expected. Our ordering issue was resolved, and corrected quickly once contact made. In our experience Highly recommended.
Hello Beenda, I apologize if there has been a delay in returning your inquires. If your first order did go through inspite of the page error and then you place your order a second time not knowing it processed the first time we will most certainly refund you for the additional charge. I can assure you that it is not in the best interest for our company to attempt to keep monies that are not due to us and this is not a practice we have nor ever will attempt to do.
I will be messaging you offline so I can obtain your order details so I can get this resolved for you.
Thank you,
Jennifer L
So impressed with our books. Shipping was fast and inexpensive. They Came out better than I could've imagined! The kids were so excited. I ordered them as gifts.
Hello Shakinah!
We truly appreciate your 5-star review! It was our pleasure to serve you, and have a fabulous week!
Christmas Sale: https://www.dinkleboo.com/occasions/christmas.html/?sncp=early_bird
Warm regards,
Jennifer
Jessica and a few other Dinkleboo' steam has been a great help. I had some issues revolving around shipping address and they were able to fix that in a timely manner. Good job staff!
Answer: Hi Lynette, Both the soft and hard cover contain the same inside pages. It's just the cover that's slightly different. Soft cover is more flexible and we use 300gsm paper for the cover with gloss coating. It's still a great quality product and a perfect affordable option. Please don't hesitate to reach out to us directly if you have any further questions. Kind regards, Dinkleboo
Answer: Hi Gary, I can see you have been speaking with Amanda via email and your order is currently in production. This can take 1-3 working days and you'll be notified via email once it has been dispatched. From this time, it will arrive within 7-10 working days as selected. If you have any further questions, please reach out! Kind regards, Shannan
Answer: Hi Barbara, Unfortunately, we no longer produce our books from Tempe, Arizona. They're now produced from New York or Salt Lake City. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Jenese, I have provided the details below for you. Product Dimensions: - Standard - 20x20cm (8"x8") - Large - 25x25cm (10"x10") The page count range from 18-22 pages. Kind regards, Shannan.
Answer: Hi Niamh, Can you please send through your order number and I can check this for you. Kind regards, Shannan.
Answer: Hi Brid, Once the order is dispatched it should arrive within 5-10 working days. Please allow a few days for production. Kind regards, Shannan.
Answer: Hi Lila, Unfortunately, we don't have the option to alter the border area. Our apologies for any inconvenience caused! Kind regards, Shannan.
Answer: Hi Judy, Have you been able to resolve this issue in the meantime? You will be required to go through one of our promotional links to receive the $11.99 price. If you have any further trouble please contact us directly for assistance. Kind regards, Shannan.
Answer: Hello Hope, We are not aware of any issues currently. Please contact our customer support desk at 1 800 540-5729, email support at support@dinkleboo.com or utilize our Live Chat function. We will help guide you through the process. Thank you for visiting Dinkleboo and have a wonderful holiday season. Best regards, Mark A.
Dinkleboo has a rating of 3.7 stars from 921 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Dinkleboo most frequently mention customer service, great quality and timely manner. Dinkleboo ranks 2nd among Stationery sites.
Hello Patricia!
Thank you for the kind words regarding LaQuita! I will be sure to pass this on to her! We thank you for your continued support, and hope you and your family have a wonderful weekend!
Best regards,
Jennifer